Location

The air conditioner was not working properly.

Not much I did get security deposit waived I see Why...

No bathroom light, none of the TVs in the whole building worked properly I was there for a 8 day stay with my family and the wifi was terrible as well. To top it off I was charged for an extra night. no stars for this one. You are better off with extended stay or a vacation home.

Suite was nice and the neighborhood I’m very familiar with

No tissue or dishes to cook for real and it still had trash left in the room from the other party before.

Friendliness and customer service

Timely check-in had to wait no restroom while waiting with reservation I still had to check in at 4pm been there since 12:20pm seen others come in sooner than that and get a room.