Facilities listed as available, actually were not available (pool)

It had potential

Where to start: Communication was dire - booking.com didn't help. It was so dirty, mouse droppings in the sofa bed, shower not cleaned, kitchen not cleaned, smelt of smoke. I felt gross sleeping in the bed that was uncomfortable. My daughter changed the matress on her bed and my son ended up sleeping on the 2 seater sofa (he is 6 foot) rather than the sofa bed even though we messaged ahead to say we were intending to use the sofa bed. No checking in instructions were sent. I phoned multiple times ahead to check we even had the booking. Spiders webs. All round horrible experience and no we will not be going again. Don't get me started on outside. Grout full of weeds, not mowed, bbq had clearly not been used in ages and was covered in grass.