It was good.

It was good.

Great family suite

Great family suite

Great hotel, great location, great amenities, great beds, great rooms, greatness all around.

Great hotel, great location, great amenities, great beds, great rooms, greatness all around.

Having the bedroom was a nice bonus but the blinds are definitely not black out and having a frosted door on the bedroom wasn’t ideal when trying to nap a toddler. I’m not a picky traveler but I was Very unhappy with check out,finding out I had to pay an extra $20 for parking when I had already spending $300 for one night was a little ridiculous. When booking it said parking was available there was nothing stating it was an additional $20 which was a big bummer we had a great stay but probably won’t be back I think parking should be included especially when your guests are spending a lot of money to be staying at your hotel

Having the bedroom was a nice bonus but the blinds are definitely not black out and having a frosted door on the bedroom wasn’t ideal when trying to nap a toddler. I’m not a picky traveler but I was Very unhappy with check out,finding out I had to pay an extra $20 for parking when I had already spending $300 for one night was a little ridiculous. When booking it said parking was available there was nothing stating it was an additional $20 which was a big bummer we had a great stay but probably won’t be back I think parking should be included especially when your guests are spending a lot of money to be staying at your hotel

We stayed 2 nights, locat is fantastic for sights around downtown Victoria, only had a portable AC unit in one room, so do not go when it's really hot. They have valet park, but didn't tell us until we had already scoured for a parking spot, we even asked if they had other handicapped parking, and didn't tell us about the valet parking until after. That customer service could have used a lot of help.

We stayed 2 nights, locat is fantastic for sights around downtown Victoria, only had a portable AC unit in one room, so do not go when it's really hot. They have valet park, but didn't tell us until we had already scoured for a parking spot, we even asked if they had other handicapped parking, and didn't tell us about the valet parking until after. That customer service could have used a lot of help.

great place to stay, nice suites, excellent food and beverage, supper location, reasonable rates.

Wanted to love this sweet and cute locally owned hotel conveniently located near the harbour. The room was well appointed, amenities good, no extra fees for parking and excellent helpful staff, but as mentioned by a few other guests, the walls are thin and sound can be heard from other rooms. Now normal sounds, no problem. But the hotel has adult films channel, which the drunken neighbouring room was enjoying throughly. Hotels will say ‘set parental controls’ but my kid has already grabbed the remote and checked out the tv/movie platforms as I’m busy unpacking. It’s just tacky at an upscale hotel- period. But especially unfortunate at a hotel that already has noise leakage issues. For this reason, we won’t be back.

great place to stay, nice suites, excellent food and beverage, supper location, reasonable rates.

Wanted to love this sweet and cute locally owned hotel conveniently located near the harbour. The room was well appointed, amenities good, no extra fees for parking and excellent helpful staff, but as mentioned by a few other guests, the walls are thin and sound can be heard from other rooms. Now normal sounds, no problem. But the hotel has adult films channel, which the drunken neighbouring room was enjoying throughly. Hotels will say ‘set parental controls’ but my kid has already grabbed the remote and checked out the tv/movie platforms as I’m busy unpacking. It’s just tacky at an upscale hotel- period. But especially unfortunate at a hotel that already has noise leakage issues. For this reason, we won’t be back.

It was only for one night so we did not stay long. the room was nice and the food at the pub on the 18th, floor was good.

It was only for one night so we did not stay long. the room was nice and the food at the pub on the 18th, floor was good.

The location was excellent, and the establishment was clean. However, there was a considerable amount of noise.

The location was excellent, and the establishment was clean. However, there was a considerable amount of noise.

Good location

Location

Helpful and friendly front-desk staff (and servers in the 18th floor restaurant) make the difference in this conveniently located hotel. Comfortable beds and seating.

I have stayed here for many years love it recommend to every one

Helpful and friendly front-desk staff (and servers in the 18th floor restaurant) make the difference in this conveniently located hotel. Comfortable beds and seating.

Thisbwas a beautiful hotel. Great staff.

Its a good hotel, the access to downtown is supper easy. Very quite

Excellent location room on 14th floor with a view

Very spacious and nice location, great service but the room is a bit of outdated.Nice thing is it has the balcony! And you must try the breakfast on the top floor restaurant.

Breakfast in the restaurant was great on 18th floor. Also offer gluten free options so that was nice. Did kind an old potato chip behind the pillow on the sofa!!

Breakfast in the restaurant was great on 18th floor. Also offer gluten free options so that was nice. Did kind an old potato chip behind the pillow on the sofa!!

Great location, walkable. Nice property, well appointed lobby. Room was spacious. Only problem was the AC. No central AC so the standing unit only cooled the 1 bedroom. But the weather was nice, so that worked in our favor.

The staff were very helpful and kind. The hotel is beautiful! Our suite had a separate room and kitchenette. The location is walkable to everything. The parkade was $20.00 a night. The hotel is on a hill from town. Going down a breeze, going home it is a climb. We loved our vacation in Victoria and stay at Chateau Victoria.

All good