We stay here for overnights a few times a year and really love it. The service is wonderful and the lobby is a great place to hang out, work, read, have a drink or coffee. And the rooms are always very well appointed and comfortable.

Beautiful hotel, loved the history and the display cases with old pictures and memorabilia. Overall room conditions were very cozy, especially the bed and bedding. Room was very clean. Bathroom had a couple of issue the staff might need to check on. The water pressure in the shower was great, but the tub didn't drain so you wound up standing in 3 to 4 inches of water by the time you were done. The toilet ran and squeaked for a considerable amount of time after you flushed it. Closing the bathroom door would drown out that noise. And, the sink faucet dripped. The front desk staff was very nice and helpful. However, we stopped in Palm Court restaurant and the Tap Room, and the staff in both were not very friendly. At the Palm Court, those servers basically just seemed annoyed that people were there trying to order foods or drinks. Service was slow as well. Mellon Square Coffee was a highlight, we stopped in there in the morning before hitting the road home. Their coffee and tea were very good, along with a nice selection of pastries and snacks. Good ambiance and atmosphere, friendly staff.

Beautiful hotel, loved the history and the display cases with old pictures and memorabilia. Overall room conditions were very cozy, especially the bed and bedding. Room was very clean. Bathroom had a couple of issue the staff might need to check on. The water pressure in the shower was great, but the tub didn't drain so you wound up standing in 3 to 4 inches of water by the time you were done. The toilet ran and squeaked for a considerable amount of time after you flushed it. Closing the bathroom door would drown out that noise. And, the sink faucet dripped. The front desk staff was very nice and helpful. However, we stopped in Palm Court restaurant and the Tap Room, and the staff in both were not very friendly. At the Palm Court, those servers basically just seemed annoyed that people were there trying to order foods or drinks. Service was slow as well. Mellon Square Coffee was a highlight, we stopped in there in the morning before hitting the road home. Their coffee and tea were very good, along with a nice selection of pastries and snacks. Good ambiance and atmosphere, friendly staff.

Very nice hotel. Very nice and helpful staff. However I was over charged 635 dollars and am having to wait 3-5 business days for a refund. I’m lucky I had a little bit of money left. However this could have happened to the wrong person and this needs to be addressed asap so it does not happen to anyone else. They charged me before confirming if I made the charges. (Someone else ordered a bunch of stuff on my room number) ziliana I think was her name she was extremely helpful and even got us a ride back to the airport for free! She made a mistake and made up for it she was great! When I spoke to the dark hair woman manager she had a bit of an attitude and seemed frustrated that I was upset with what had happened. (Who wouldn’t be upset if there account was charged 635 dollars wrongly?) they took 75 dollars off of my room for the inconvenience so that was nice. If you are going to stay here I recommend having a lot of money to back you up in case if you get over charged for holds that should not happen. However the mistakes the staff did everything to help me get everything I needed to back. Extended checkout time, payed for a taxi, took 75 dollars off of our stay. Overall a great hotel and great staff I would just make sure to have plenty of funds before staying here.

Very nice hotel. Very nice and helpful staff. However I was over charged 635 dollars and am having to wait 3-5 business days for a refund. I’m lucky I had a little bit of money left. However this could have happened to the wrong person and this needs to be addressed asap so it does not happen to anyone else. They charged me before confirming if I made the charges. (Someone else ordered a bunch of stuff on my room number) ziliana I think was her name she was extremely helpful and even got us a ride back to the airport for free! She made a mistake and made up for it she was great! When I spoke to the dark hair woman manager she had a bit of an attitude and seemed frustrated that I was upset with what had happened. (Who wouldn’t be upset if there account was charged 635 dollars wrongly?) they took 75 dollars off of my room for the inconvenience so that was nice. If you are going to stay here I recommend having a lot of money to back you up in case if you get over charged for holds that should not happen. However the mistakes the staff did everything to help me get everything I needed to back. Extended checkout time, payed for a taxi, took 75 dollars off of our stay. Overall a great hotel and great staff I would just make sure to have plenty of funds before staying here.

Nice hotel in a good location. Rooms were nothing outstanding but clean and comfortable. I would stay here again.

Nice hotel in a good location. Rooms were nothing outstanding but clean and comfortable. I would stay here again.

As soon as we get in the bathroom there were hair in the shower and in the toilet ( a lot), room out dated extremely loud a/c for $400 room expecting a lot more

As soon as we get in the bathroom there were hair in the shower and in the toilet ( a lot), room out dated extremely loud a/c for $400 room expecting a lot more

Booked a king sized bed. Got a full bed and no option to fix this issue.

Booked a king sized bed. Got a full bed and no option to fix this issue.

Fantastic place with a clam ambiance! Friendly staff (Ron... Keep up the good work!) Will definitely come again!

Fantastic place with a clam ambiance! Friendly staff (Ron... Keep up the good work!) Will definitely come again!

Beautiful hotel. Wonderful history. Staff was very nice. Great stay.

The hotel is beautiful for a romantic getaway

The hotel is beautiful for a romantic getaway

The hotel was beautiful but we requested a suite with a door between the bed room and main room a few before the night we arrived we did not have one and spoke with front desk they said they would check into it never heard from them again they are lucky I could not hear my husband from the other room snoring .

The hotel was beautiful but we requested a suite with a door between the bed room and main room a few before the night we arrived we did not have one and spoke with front desk they said they would check into it never heard from them again they are lucky I could not hear my husband from the other room snoring .

Great location - nice size rooms and good staff

Great location - nice size rooms and good staff

To say we were disappointed is an understatement. It's a beautiful hotel but to me is outdated. Our room for what we paid for it should have been bigger in my mind. The bathroom was barely large enough to turn around in. It just was not up to par for my expectations when I booked the room. It would have been nice if the lady who checked us in told me we had to use the key card to use the elevator instead of us standing there looking stupid that we couldn't get it to go up. The Tap Room restaurant was boring and understaffed. We left after one drink. When we returned to the hotel later in the evening, we tried to get a late snack and drinks at the Terrace room and was ignored by the wait staff. They walked by and looked straight at us and kept going, no acknowledgment that we were there at all. We sat there for 15 minutes or more and decided the hell with it. We tried to get into the speakeasy but it was too full to let anyone else in. We will not stay here again

To say we were disappointed is an understatement. It's a beautiful hotel but to me is outdated. Our room for what we paid for it should have been bigger in my mind. The bathroom was barely large enough to turn around in. It just was not up to par for my expectations when I booked the room. It would have been nice if the lady who checked us in told me we had to use the key card to use the elevator instead of us standing there looking stupid that we couldn't get it to go up. The Tap Room restaurant was boring and understaffed. We left after one drink. When we returned to the hotel later in the evening, we tried to get a late snack and drinks at the Terrace room and was ignored by the wait staff. They walked by and looked straight at us and kept going, no acknowledgment that we were there at all. We sat there for 15 minutes or more and decided the hell with it. We tried to get into the speakeasy but it was too full to let anyone else in. We will not stay here again

I love the William Penn. I’ve stayed here before and every time I’m delighted by the staff and the history of the building.

I love the William Penn. I’ve stayed here before and every time I’m delighted by the staff and the history of the building.

It was a beautiful hotel to stay at, for our one night stay. We will definitely be back sometime soon.

It was a beautiful hotel to stay at, for our one night stay. We will definitely be back sometime soon.

I love my stay at the Omni William! It was truly majestic! Ryan, the hotel staff gentleman helped check me in, and he was magnificent. I loved my stay!

We were allowed to check in early which made our stay much more enjoyable. Valet parking was convenient. Our room was clean. Breakfast in the hotel at Terrace Room was delicious.

Nice and quiet

Great hotel in an area that had lots going on . Would definitely w

Fine Hotel

Ok