The bed was sunken in from being old so it felt like I was sleeping in a hammock. Lots of slamming doors late at night and morning. The air conditioner wall unit was really, really loud even when not actively cooling. The carpet in the halls was pretty dirty.

Went over the Thanksgiving Holiday. Booked the room so we could have breakfast at the hotel and wife and I could have drinks at the bar at night. Bar and restaurant were closed Weds night through Sunday. Room smelled of cigarette smoke with cigarette butts on the patio. Left over food and items from the previous guest. Bathroom had no fan/vent. The Bathroom for turned the towels grey. The front desk was nice, but wouldn't give a discount for the closed bar and restaurant. They did offer a new room that didn't smell like smoke but we had already unpacked after a long drive. It felt like someone was trying to put lipstick on a motel 6. The beds and pillows were actually very comfortable and the sheets were clean. The front desk was nice but guest satisfaction wasn't their primary concern over the bottom line.

Went to the room they gave me… Was not cleaned….. Next room., no wash cloths, no mid range towels.. only big…. Ice machine on first floor not working… Ive stayed at this property many times… this time a disappointment…… May want to talk to your house keeping staff…… hope this is not a trend, if so, bye bye…

Went to the room they gave me… Was not cleaned….. Next room., no wash cloths, no mid range towels.. only big…. Ice machine on first floor not working… Ive stayed at this property many times… this time a disappointment…… May want to talk to your house keeping staff…… hope this is not a trend, if so, bye bye…

nice modern place with friendly staff. Room was noisy from adjacent rooms. pillows with very thick and firm which was hard on the neck.

nice modern place with friendly staff. Room was noisy from adjacent rooms. pillows with very thick and firm which was hard on the neck.

I wish I could have stayed longer. Everything about my short stay was excellent!

I wish I could have stayed longer. Everything about my short stay was excellent!

If you are looking for a patient friendly hotel, keep looking. Beds are too high to transfer in/out of. If you are shorter than 6', your feet won't touch the floor when you sit on them. Staff will not help you in the evening if anything is missing from your room. Shower was broken for entire 10 day stay. Toilet was plugged first night - couldn't get it fixed until following day. No compensation offered for either. Room door was too heavy to get in/out of unassisted. There are no benches to stop and rest in any hallways. If you are recovering from Mayo procedures, you better be able to walk a long way. In the room you get a microwave in a cabinet on a shelf near the floor. There is hanging space for your clothes but no drawers for socks, or other non hanging clothes. Had to use the ironing board as a shelf. Room has inadequate power points. In the queen and double rooms, there is no seating besides the bed. My 10 day stay felt like 6 months - and not good ones. The shuttle service to Mayo Clinic is excellent, which is why I chose this hotel, but it wasn't worth all of the inconveniences.

If you are looking for a patient friendly hotel, keep looking. Beds are too high to transfer in/out of. If you are shorter than 6', your feet won't touch the floor when you sit on them. Staff will not help you in the evening if anything is missing from your room. Shower was broken for entire 10 day stay. Toilet was plugged first night - couldn't get it fixed until following day. No compensation offered for either. Room door was too heavy to get in/out of unassisted. There are no benches to stop and rest in any hallways. If you are recovering from Mayo procedures, you better be able to walk a long way. In the room you get a microwave in a cabinet on a shelf near the floor. There is hanging space for your clothes but no drawers for socks, or other non hanging clothes. Had to use the ironing board as a shelf. Room has inadequate power points. In the queen and double rooms, there is no seating besides the bed. My 10 day stay felt like 6 months - and not good ones. The shuttle service to Mayo Clinic is excellent, which is why I chose this hotel, but it wasn't worth all of the inconveniences.

All night there were noises coming from an hvac thermostat with a sign saying use the wall unit. They were relatively loud and kept us up several times during the night.

All night there were noises coming from an hvac thermostat with a sign saying use the wall unit. They were relatively loud and kept us up several times during the night.

Mostly good. Should have requested handicap accessible. Toilet ran after flushing if didn’t adjust handle. Ceiling light in shower area only worked part of the time. No maintenance available.

Mostly good. Should have requested handicap accessible. Toilet ran after flushing if didn’t adjust handle. Ceiling light in shower area only worked part of the time. No maintenance available.

All good

All good

This hotel is old and tired. Staff was good, rooms were clean

This hotel is old and tired. Staff was good, rooms were clean

Karen at the front desk is a wonderful asset to your team. Our stay was scheduled for 10/21-10/23. I called with questions regarding our stay and she was friendly and helpful, advising options. When I called to cancel my reservations, to unforeseen circumstances, Karen assisted me again. She was wonderful! Friendly and professional to explain what was going to happen with the charges. Thank you Karen for you patience and time with me!

Karen at the front desk is a wonderful asset to your team. Our stay was scheduled for 10/21-10/23. I called with questions regarding our stay and she was friendly and helpful, advising options. When I called to cancel my reservations, to unforeseen circumstances, Karen assisted me again. She was wonderful! Friendly and professional to explain what was going to happen with the charges. Thank you Karen for you patience and time with me!

I arrived at 10;00 pm. Staff was not readily available to check guests in or help existing quests. The room I received had terrible drainage and smelled of pets. Staff was not helpful. Just a bad experience was disappointed.

I arrived at 10;00 pm. Staff was not readily available to check guests in or help existing quests. The room I received had terrible drainage and smelled of pets. Staff was not helpful. Just a bad experience was disappointed.

My stay was almost fantastic, except for one thing. Your walls are so thin to the point of hearing everythihng in the next room. talking , TV . I only got 2 hours sleep because of the noise. May I suggest those white noise machines that play rain, fan, waves, ect..to drown out what's going on in the rooms next door. I will be comming in next week again, Mayo appointment. I'll be the lady bringing in her own fan. Everything else was Fantastic!!! Thank -you

My stay was almost fantastic, except for one thing. Your walls are so thin to the point of hearing everythihng in the next room. talking , TV . I only got 2 hours sleep because of the noise. May I suggest those white noise machines that play rain, fan, waves, ect..to drown out what's going on in the rooms next door. I will be comming in next week again, Mayo appointment. I'll be the lady bringing in her own fan. Everything else was Fantastic!!! Thank -you

Everything was great except for a couple of cleaning issues. There was hair in the bath tub and the floor was grity.

Everything was great except for a couple of cleaning issues. There was hair in the bath tub and the floor was grity.

The receptionist was very helpful, we had a very late check in and she made sure we were taken care of, she even went out of her way to help us.

The receptionist was very helpful, we had a very late check in and she made sure we were taken care of, she even went out of her way to help us.

Our stay was amazing it was peaceful and the staff was very friendly . We will definitely be back thank you !!

Our stay was amazing it was peaceful and the staff was very friendly . We will definitely be back thank you !!

My only problem was the pillows. Big fat bolster pillows are not appropriate for sleeping!!!

My only problem was the pillows. Big fat bolster pillows are not appropriate for sleeping!!!