Really good staff. Very clean. Good appartment but the bed was horrible. ( I've just moved to another in the same chain and the bed is great, so no excuse.)

Really good staff. Very clean. Good appartment but the bed was horrible. ( I've just moved to another in the same chain and the bed is great, so no excuse.)

Clean and comfortable, but would benefit from refurbishment! If flat is on the front of the building, there’s a lot of noise and light from the street, at all hours! There are no blackout blinds, so bring an eye mask! Double glazing reduces the noise, but you’ll need ear plugs if sleeping with windows open. The hot water cylinder only heats up at night, so it’s not unusual to have no hot water in the evenings!

Clean and comfortable, but would benefit from refurbishment! If flat is on the front of the building, there’s a lot of noise and light from the street, at all hours! There are no blackout blinds, so bring an eye mask! Double glazing reduces the noise, but you’ll need ear plugs if sleeping with windows open. The hot water cylinder only heats up at night, so it’s not unusual to have no hot water in the evenings!

Really decent for what it was. It's super close to and in the middle of the city center for Reading so it was a lot easier to get places because it's also close to the freeways. There's a polish market right next door and bank which made it super easy to get stuff in a pinch. I wish the network was better because it was super laggy. The place was alright it was like a 90s blast from the past three big old tv that you can't stream to and the furniture but I mean for the price it was great to have a full real sized fridge(not as big as stateside but a lot better than baby fridges we encountered), toy washing machine that took forever to dry but at least they had it and a dishwasher that worked. Loved the cleaning and fact everything you need was there it was kinda like a extended stay mixed with like a mariott residence inn minus a free breakfast and free parking. That was a trip though the parking was tiny in that broad street mall parking structure and you have to automatically pay for like a week at the machine. Super hard to manuever a SUV up that tight, steep ramp. The bed was ok and everything was clean. Kinda weird way to check in but that seems to be the thing over there.

Really decent for what it was. It's super close to and in the middle of the city center for Reading so it was a lot easier to get places because it's also close to the freeways. There's a polish market right next door and bank which made it super easy to get stuff in a pinch. I wish the network was better because it was super laggy. The place was alright it was like a 90s blast from the past three big old tv that you can't stream to and the furniture but I mean for the price it was great to have a full real sized fridge(not as big as stateside but a lot better than baby fridges we encountered), toy washing machine that took forever to dry but at least they had it and a dishwasher that worked. Loved the cleaning and fact everything you need was there it was kinda like a extended stay mixed with like a mariott residence inn minus a free breakfast and free parking. That was a trip though the parking was tiny in that broad street mall parking structure and you have to automatically pay for like a week at the machine. Super hard to manuever a SUV up that tight, steep ramp. The bed was ok and everything was clean. Kinda weird way to check in but that seems to be the thing over there.

Great service

Great service

I've stayed here a few times now and every stay I have the same issue with the television not working or being available. It's a shame that this makes this accommodation no good. I'm travelling for work, so the basics matter. I've just cancelled 8 weeks of bookings after experiencing 3 weeks of the same problem.

I've stayed here a few times now and every stay I have the same issue with the television not working or being available. It's a shame that this makes this accommodation no good. I'm travelling for work, so the basics matter. I've just cancelled 8 weeks of bookings after experiencing 3 weeks of the same problem.

Perfect for a home away from home feel. Close to everything, comfortable, clean.

Perfect for a home away from home feel. Close to everything, comfortable, clean.

The management team is bad , not good responsive on complaints, they tried to twist the problem to the guest instead of solving it. Lack of communication skills. Maintenance team is bad as well and not changing an old tools to save money spending on the property. Housekeeping is unqualified, they left some parts dirty and unclean.

The management team is bad , not good responsive on complaints, they tried to twist the problem to the guest instead of solving it. Lack of communication skills. Maintenance team is bad as well and not changing an old tools to save money spending on the property. Housekeeping is unqualified, they left some parts dirty and unclean.

It’s all excellent. The property has well maintenance. Kitchen appliances , bathroom, heater are well-functioning. The location is very good, close to walking street and you can walk everywhere in reading.

It’s all excellent. The property has well maintenance. Kitchen appliances , bathroom, heater are well-functioning. The location is very good, close to walking street and you can walk everywhere in reading.

Good location , easy entrance instructions apartments are relatively well maintained - kitchen area slightly shabby but ok

Good location , easy entrance instructions apartments are relatively well maintained - kitchen area slightly shabby but ok

Its was a great location clean but fully functional kitchen wardrobe bit date and doors warned but lovely and clean would recommend to anyone great welcoming breakfast bits

Its was a great location clean but fully functional kitchen wardrobe bit date and doors warned but lovely and clean would recommend to anyone great welcoming breakfast bits

We had an enjoyable time , once we had got there. Everything is on your doorstep. Parking had to be paid for. Good access.

We had an enjoyable time , once we had got there. Everything is on your doorstep. Parking had to be paid for. Good access.

Lovely place to stay, definitely coming back :)

Lovely place to stay, definitely coming back :)

Staffs are nice and communications is awesome. Hot water ran out. Floor is dirty. Location is convenient.

Staffs are nice and communications is awesome. Hot water ran out. Floor is dirty. Location is convenient.

Great place to stay, had no issues

Great place to stay, had no issues

This apartment is in a perfect location. I even got a free upgrade from studio to one-bed. The view from the window wasn't very attractive, but the property is clean, well equipped and comfortable. Easy check-in instructions.

This apartment is in a perfect location. I even got a free upgrade from studio to one-bed. The view from the window wasn't very attractive, but the property is clean, well equipped and comfortable. Easy check-in instructions.

The apartment is clean and comfortable. Great location, few mins walking distance to the mall and supermarket. The apartment is noisier than we expected, many buses pass by the main road, can hear clearly what the people talk on the street.

Would be better to have a wifi password mentioned inside the room. The service number mentioned in the room never worked!