This hotel was very close to the cruise port.

One of the worst experiences I’ve ever encountered. The computer systems were down, and everyone was being checked in by paper. I waited in line for 30 minutes to check-in. The cleaning staff must’ve been short staffed. We were given a room that either still had a guest in it, or hadn’t been cleaned at 4:00pm. Went back down stairs to wait in line for another room. This time the room was ready for occupancy.

One of the worst experiences I’ve ever encountered. The computer systems were down, and everyone was being checked in by paper. I waited in line for 30 minutes to check-in. The cleaning staff must’ve been short staffed. We were given a room that either still had a guest in it, or hadn’t been cleaned at 4:00pm. Went back down stairs to wait in line for another room. This time the room was ready for occupancy.

The check in/check out experiences were good, no issues. The transportation offering to the cruise port(s) was somewhat chaotic. The service in the restaurant was great but the breakfast was below average. The room was generally fine but did not feel clean or sanitized. A mildewy smell. Tub not clean.

The check in/check out experiences were good, no issues. The transportation offering to the cruise port(s) was somewhat chaotic. The service in the restaurant was great but the breakfast was below average. The room was generally fine but did not feel clean or sanitized. A mildewy smell. Tub not clean.

Parking is horrible if driving prepare to pay $55.00 for parking a night it’s ridiculous.

Great one night stay! Right across from Bayfront park with shopping, restaurants, etc and Kaseya Arena for concert! All within a 5min walk. Perfect location!

Great one night stay! Right across from Bayfront park with shopping, restaurants, etc and Kaseya Arena for concert! All within a 5min walk. Perfect location!

Parking is horrible if driving prepare to pay $55.00 for parking a night it’s ridiculous.

I noticed a persistent bad smell in the hotel, which was quite unpleasant. Additionally, I found the breakfast to be too expensive for what was offered. It would be great if the hotel could address these issues to improve the experience for future guests.

We always have a pleasant stay at the Holiday Inn Port of Miami. The location is GREAT. The staff were friendly & rooms were a bit worn, but doable for one night. They called us a shuttle to get to the port. It was timely & the shuttle driver was very courteous.

We always have a pleasant stay at the Holiday Inn Port of Miami. The location is GREAT. The staff were friendly & rooms were a bit worn, but doable for one night. They called us a shuttle to get to the port. It was timely & the shuttle driver was very courteous.

The room was nice with a view of Bayside Marketplace. The bed was comfortable and the room was large. Downside our toilet kept refilling all night long and the nightstand lamp didn’t work. We have stayed here many times and is good before or after a cruise. We will most likely stay here again in the future.

I noticed a persistent bad smell in the hotel, which was quite unpleasant. Additionally, I found the breakfast to be too expensive for what was offered. It would be great if the hotel could address these issues to improve the experience for future guests.

The room was nice with a view of Bayside Marketplace. The bed was comfortable and the room was large. Downside our toilet kept refilling all night long and the nightstand lamp didn’t work. We have stayed here many times and is good before or after a cruise. We will most likely stay here again in the future.

Not friendly at check in. Did not tell us about any of the services or surrounding amenities

Not friendly at check in. Did not tell us about any of the services or surrounding amenities

Hotel smelled very musty. Guest service at check in was less than stellar

Hotel smelled very musty. Guest service at check in was less than stellar

Stayed over night to go on a cruise the next morning. They had a service to take you to the terminal. Across the street from shopping and 2 miles from Little Havana.

Stayed over night to go on a cruise the next morning. They had a service to take you to the terminal. Across the street from shopping and 2 miles from Little Havana.

The hotel location is great, and the price was unbeatable. However, the condition of the building is honestly quite dated and pathetic. I reserved 3 rooms. My parents room had a toilet that initially would not flush until a maintenance visit. My sister's family's room had black mold. There was no resolution except for a bill credit. My family's room had a celling leak (it was raining), and it was obvious that the ceiling had been patched over and over again. It was in terrible condition. You would think the ceiling could fall into the room at any time. We were moved into 2 rooms on another level, and immediately upon entering could smell the difference. We were also given a bill credit. I can not say that I would reserve at this property ever again.

The hotel location is great, and the price was unbeatable. However, the condition of the building is honestly quite dated and pathetic. I reserved 3 rooms. My parents room had a toilet that initially would not flush until a maintenance visit. My sister's family's room had black mold. There was no resolution except for a bill credit. My family's room had a celling leak (it was raining), and it was obvious that the ceiling had been patched over and over again. It was in terrible condition. You would think the ceiling could fall into the room at any time. We were moved into 2 rooms on another level, and immediately upon entering could smell the difference. We were also given a bill credit. I can not say that I would reserve at this property ever again.

Nice place to spend the night if your going on a cruise. Close to the cruise port. The elevators are SUPER slow so plan accordingly when leaving. Also the bathroom was really small.

Nice place to spend the night if your going on a cruise. Close to the cruise port. The elevators are SUPER slow so plan accordingly when leaving. Also the bathroom was really small.

It was not so good, the room was very outdated, the air barely worked, the staff wasn’t very friendly.

It was not so good, the room was very outdated, the air barely worked, the staff wasn’t very friendly.

Only parking is 55.00 a night using valet parking or pay by the hour on the street at a rate that would be more than double if you parked for 24 hours. And the hotel has no shuttle service for getting from the airport to the hotel or cruise port. Saying it is walking distance and less than a mile is true but, you have to cross over a massive bridge to do that.

Very dated hotel, great location.

Only parking is 55.00 a night using valet parking or pay by the hour on the street at a rate that would be more than double if you parked for 24 hours. And the hotel has no shuttle service for getting from the airport to the hotel or cruise port. Saying it is walking distance and less than a mile is true but, you have to cross over a massive bridge to do that.

Good location and spacious room but needs renovation

It needs to be updated. The air conditioner barely worked. And it had no cold water. It was all extremely hot water no matter how you turn the faucet. Also, when you flush the toilet, it was so loud. It woke up the entire room.