I will review this property in bullet points due to insufficient space. -5 star, luxurious accomodation -Beautiful decor, inc. paintings & furniture -Chef Chris, star of the hotel, friendly & welcoming, goes out of his way -Delicious breakfast, warm croissants, toast & fruit salad -Pines Executive Suit-warm, clean, homely -Loved the bath, spacious shower & comfortable bed -attention to detail in all areas of the lodge - @ $744 a night, expected extraordinary service instead Gary the owner was hostile -Paid fully through Expedia before arriving at the lodge, showed Gary (owner) my booking -Gary, said to me "Are you aware of the tariffs this accomodation incurs?-rude -Owner offered a glass of wine which was never given, small detail but significant for a "luxury" accom. -Breakfast the next morning, Gary said to me that his bank card went missing and I thought what does this have to do with me? And then told me that he had actually found it. I believe he was trying to make me uncomfortable. He didn't make an effort to make small talk, so it was weird. -At breakfast, harassed me, regarding details of my debit card as he stated that he didn't know how to access the payment from Expedia (interesting since he has lots of reviews of people who have obviously booked through Expedia)- inappropriate since we were trying to enjoy our breakfast, there's a time & place. -Complained to Expedia, Gary denied. He tried to call, we were over it.

I will review this property in bullet points due to insufficient space. -5 star, luxurious accomodation -Beautiful decor, inc. paintings & furniture -Chef Chris, star of the hotel, friendly & welcoming, goes out of his way -Delicious breakfast, warm croissants, toast & fruit salad -Pines Executive Suit-warm, clean, homely -Loved the bath, spacious shower & comfortable bed -attention to detail in all areas of the lodge - @ $744 a night, expected extraordinary service instead Gary the owner was hostile -Paid fully through Expedia before arriving at the lodge, showed Gary (owner) my booking -Gary, said to me "Are you aware of the tariffs this accomodation incurs?-rude -Owner offered a glass of wine which was never given, small detail but significant for a "luxury" accom. -Breakfast the next morning, Gary said to me that his bank card went missing and I thought what does this have to do with me? And then told me that he had actually found it. I believe he was trying to make me uncomfortable. He didn't make an effort to make small talk, so it was weird. -At breakfast, harassed me, regarding details of my debit card as he stated that he didn't know how to access the payment from Expedia (interesting since he has lots of reviews of people who have obviously booked through Expedia)- inappropriate since we were trying to enjoy our breakfast, there's a time & place. -Complained to Expedia, Gary denied. He tried to call, we were over it.

Wonderful place , Gary and his team made it exceptional with there personalised service

Wonderful place , Gary and his team made it exceptional with there personalised service

Gary and Shirley iare the ultimate hosts. The accommodations are superb-no detail is left out. Food was delicious-chef Chris does a wonderful job. Highly recommend this beautiful lodge.

Gary and Shirley iare the ultimate hosts. The accommodations are superb-no detail is left out. Food was delicious-chef Chris does a wonderful job. Highly recommend this beautiful lodge.

Very clean and very hommy.

Very clean and very hommy.

We had a great time in a lovely lodge. All the people in the lodge were kind and friendly.

We had a great time in a lovely lodge. All the people in the lodge were kind and friendly.

My wife and I stayed here for two nights March 2017. The lodge has a feeling more like a staying in a private home. Our room was very spacious with a great lake view. Gary and his wife make your stay very special. They have an excellent knowledge of the area and provided recomendations for day trips. The grounds a fabulous with many species of exotic plantings. The whole experience was world class.

My wife and I stayed here for two nights March 2017. The lodge has a feeling more like a staying in a private home. Our room was very spacious with a great lake view. Gary and his wife make your stay very special. They have an excellent knowledge of the area and provided recomendations for day trips. The grounds a fabulous with many species of exotic plantings. The whole experience was world class.

Thus is a great B&B, the lodges are very quiet and there is a lovely view of the Lake and mountains behind.

Thus is a great B&B, the lodges are very quiet and there is a lovely view of the Lake and mountains behind.

Overall experience was a calming, relaxing experience in beautiful surroundings being cared for by kind, considerate owners and staff.

Overall experience was a calming, relaxing experience in beautiful surroundings being cared for by kind, considerate owners and staff.

Has awesome views of the lake. I would however say that it is a bit over priced for what you get. I dont consider this a hotel, it is more of an upmarket motel.

Has awesome views of the lake. I would however say that it is a bit over priced for what you get. I dont consider this a hotel, it is more of an upmarket motel.

This was an excellent lodge - comfortable, clean, fabulous food and excellent service. Set in a beautiful garden overlooking the lake it was truly a lovely get away! Looking forward to returning.

This was an excellent lodge - comfortable, clean, fabulous food and excellent service. Set in a beautiful garden overlooking the lake it was truly a lovely get away! Looking forward to returning.

This is more of a bed and breakfast. Not a lodge and it is in a private house with the owners living on the floor below the main floor. Helpful hosts but was surprised of the feel of this place because it is someones house. We felt that it lacked privacy. Nice views, dated interior, and about a 5-10 minute drive outside the main town of Taupo.

This is more of a bed and breakfast. Not a lodge and it is in a private house with the owners living on the floor below the main floor. Helpful hosts but was surprised of the feel of this place because it is someones house. We felt that it lacked privacy. Nice views, dated interior, and about a 5-10 minute drive outside the main town of Taupo.