Lovely overnight stay with a friend to visit Chester Christmas markets. Great location and easy to find. Free parking was perfect as we caught the bus into Chester.

Everything was pretty much fine. The only problem was there were large brown stains on the sheets of my bed.

Everything was pretty much fine. The only problem was there were large brown stains on the sheets of my bed.

Check in was good and hotel staff all very friendly and helpful. Only slight negative for me is that I suffer from allergies - (dogs) and presume the room is one which allows dogs but even though the room was clean the I did suffer all night and into the next day.

It is the second time.i have booked to stay. This time brought my dog and stayed an.extra day longer. Customer service is good. Feel the room.booked was good value for money. Hotel asscessable to cannel, Chester ans main attration. Chester Zoo

It is the second time.i have booked to stay. This time brought my dog and stayed an.extra day longer. Customer service is good. Feel the room.booked was good value for money. Hotel asscessable to cannel, Chester ans main attration. Chester Zoo

Check in was good and hotel staff all very friendly and helpful. Only slight negative for me is that I suffer from allergies - (dogs) and presume the room is one which allows dogs but even though the room was clean the I did suffer all night and into the next day.

had an amazing spa break , will definitely be staying again. had food and drink at the bar and was all delicious

had an amazing spa break , will definitely be staying again. had food and drink at the bar and was all delicious

Rooms were fine. Bar was extortionately priced. Shower wasn’t hot enough

Rooms were fine. Bar was extortionately priced. Shower wasn’t hot enough

Lovely staff, clean cool and quiet rooms and a fantastic breakfast

Lovely staff, clean cool and quiet rooms and a fantastic breakfast

Great location for Park & Ride into Chester and super helpful staff. Although clean and tidy, the rooms are close to needing a refresh. Apart from that it was just what we needed at an excellent room rate

Great location for Park & Ride into Chester and super helpful staff. Although clean and tidy, the rooms are close to needing a refresh. Apart from that it was just what we needed at an excellent room rate

The hotel looked a bit run down and in need of refurbishment. The service in the restaurant and bar food area was terrible. I ate at the hotel three times during my stay purely for convenience. The first night i ate in the bar food area and ordered dessert at the same time as my main. My main came out within 5 minutes so was obviously reheated. I then waited 20 minutes after my main was collected and no dessert appeared. When I went to the bar to check where it was they realised that they had forgotten to send the order to the kitchen. On the 2nd and 3rd nights I didnt even get to the stage of being able to order a dessert as I was waiting 20 minutes after i finished my main for somebody to come and clear my plateand take my dessert order. I gave up at this stage and had to go to the till to make payment. Not very impressive!

Awesome staff, good buffet breakfast, large room. No soundproof in my room so could hear alsolutely everything in room next to me. Bar ran out of many alcohols. The access to the pool, spa and gym was nice.

The hotel looked a bit run down and in need of refurbishment. The service in the restaurant and bar food area was terrible. I ate at the hotel three times during my stay purely for convenience. The first night i ate in the bar food area and ordered dessert at the same time as my main. My main came out within 5 minutes so was obviously reheated. I then waited 20 minutes after my main was collected and no dessert appeared. When I went to the bar to check where it was they realised that they had forgotten to send the order to the kitchen. On the 2nd and 3rd nights I didnt even get to the stage of being able to order a dessert as I was waiting 20 minutes after i finished my main for somebody to come and clear my plateand take my dessert order. I gave up at this stage and had to go to the till to make payment. Not very impressive!

Awesome staff, good buffet breakfast, large room. No soundproof in my room so could hear alsolutely everything in room next to me. Bar ran out of many alcohols. The access to the pool, spa and gym was nice.

Really lovely weekend. Jacuzzi and pool just what we needed. Loved the fact you could stream from your phone to watch what you wanted. Bed was massive as well

Really lovely weekend. Jacuzzi and pool just what we needed. Loved the fact you could stream from your phone to watch what you wanted. Bed was massive as well

I had an excellent stay. The facilties were excellent and staff polite and professional.

I had an excellent stay. The facilties were excellent and staff polite and professional.

Overall the hotel is functionally good and clean but some of the decor is dated and a few cracked tiles etc. Food is average and expensive with the 10% service charge added even to drinks ordered at bar (incidentally I don't like this prices were high enough compared to other hotels to include enough to pay staff adequately and any tips should be under the control of customers for good service). The pool area again was good but busy at times with lessons etc and comes with jacuzzi, steam room and sauna. Again a little dated/in need of maintenance compared with other hotels but functionally perfectly ok. Next to park and ride which is good for visiting the city. Could have been a 5 with a few changes but gave it a 4 as we did still really enjoy our stay.

Overall the hotel is functionally good and clean but some of the decor is dated and a few cracked tiles etc. Food is average and expensive with the 10% service charge added even to drinks ordered at bar (incidentally I don't like this prices were high enough compared to other hotels to include enough to pay staff adequately and any tips should be under the control of customers for good service). The pool area again was good but busy at times with lessons etc and comes with jacuzzi, steam room and sauna. Again a little dated/in need of maintenance compared with other hotels but functionally perfectly ok. Next to park and ride which is good for visiting the city. Could have been a 5 with a few changes but gave it a 4 as we did still really enjoy our stay.

Lovely one night stay. Lukas at the pool was lovely a friendly and helpful

Lovely one night stay. Lukas at the pool was lovely a friendly and helpful

Very clean and lovely inside, welcome message on the room tv titled me as a Mr and not Miss. only downside was bed wasn’t too comfy but apart from that the stay was good. Staff were friendly

Very clean and lovely inside, welcome message on the room tv titled me as a Mr and not Miss. only downside was bed wasn’t too comfy but apart from that the stay was good. Staff were friendly

Rooms need and update and USB sockets repaired, all broken.

Rooms need and update and USB sockets repaired, all broken.

Ideal place to rest your head, staff were really friendly. Pool area was dated.