Renaissance Kuala Lumpur Hotel & Convention Centre
Hotel em Kuala Lumpur City
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Experiência de alto nívelUma das propriedades mais caras da zona
Inclui comodidades essenciaisJardim, Piscina, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Luxury hotel with 2 restaurants connected to the convention center in Kuala Lumpur
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Renaissance Kuala Lumpur Hotel & Convention Centre offers 406 accommodations with minibars and safes. 48-inch LED televisions come with digital channels.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Renaissance Kuala Lumpur Hotel & Convention Centre offers 406 accommodations with minibars and safes. 48-inch LED televisions come with digital channels.
Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
Jardim
Mapa de Kuala Lumpur City
Quartos disponíveis
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking
Camas não especificadas • 38 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Club Room, 1 King Bed with Sofa bed
Camas não especificadas • 38 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Executive Suite, 1 Bedroom
Camas não especificadas • 59 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Deluxe Room, 2 Twin Beds, Non Smoking
Camas não especificadas • 38 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Club Room, 2 Twin Beds
Camas não especificadas • 38 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Comentários
2.5
Room is very spacious, staff are very welcoming and attentive, loving the birthday deco and the helium balloons provided, the hand written wishes on the glass table was so sweet & thoughtful. Water pressure on hand bidet and sink faucet was really strong but shower head water pressure is not strong, please fix it. Room is clean, but smells a little musty could be from damp carpet or something. Aircond was working fine but the temperature control was locked and we couldnt adjust the temperature to our preferred setting. Might have to call room service to adjust aircond temp. Hairdryer, room slippers are provided. They provide 4 huge water bottles. Nothing much on their minibar, it was just alright but klcc and eatery places are walkable from hotel around 10-15min walks so you could save yourself from heavy traffic. Pools are big and fun. Not much variety on breakfast spread but it was okay. Food quality are just okay, I hope they can improve. Room dining are quite pricey to be honest, it is actually really pricey. But you can always walk to klcc for food. Not really far but might sweat a bit cause of the heat. Their welcoming staff & services are really great! Will always come again. Since facing the other way, you may not get klcc view but it is still nice. Gonna be my fav hotel. I dont know about the housekeeper stealing things as I only stay for a night but be careful with your belongings if staying more than one night. But apart from that, I love everything they provide.
2.5
Good
2.5
Good
2.5
Excellent services from Iman, front desk. He get me a tour on the room with a city and pool view. And end up staying in a city view. Room are bigger than Four points. Marvelous view and the Renaissance team are the best.
2.5
Excellent services from Iman, front desk. He get me a tour on the room with a city and pool view. And end up staying in a city view. Room are bigger than Four points. Marvelous view and the Renaissance team are the best.
5.0
Staff has to improve their actions and behavior while approaching customers in dining areas.
5.0
Staff has to improve their actions and behavior while approaching customers in dining areas.
2.5
Rashman did a good job in servicing my family even though we got a late check in. Thanks a lot
2.5
Rashman did a good job in servicing my family even though we got a late check in. Thanks a lot
5.0
First time being here, it was to try out their water park for kids. Needless to say, we enjoyed playing with my kids at the pool.
Second time coming here to celebrate birthday of our kids since they love to play at park again, and the location nearby KLCC. Request for a surprise during booking and they did not let us down. A beautiful decoration and cake were made to our room during check in from the Loyalty team (Diah, Lina, Saras, Aisyah, Ifah, and Amalin. Thank you also to the front desk officer, Amelia for smooth check out and final surprise.
5.0
Best experience in KL! Wish their rooms had a washing machine. Washing your clothes at the hotel is extremely expensive! Keep that in mind otherwise the amenities and housekeeping was unmatched 👌
5.0
Best experience in KL! Wish their rooms had a washing machine. Washing your clothes at the hotel is extremely expensive! Keep that in mind otherwise the amenities and housekeeping was unmatched 👌
5.0
The room was nice, not only having a shower booth but also a bath tub.
5.0
The room was nice, not only having a shower booth but also a bath tub.
5.0
Centralise and kids friendly environment.
5.0
Centralise and kids friendly environment.
0.5
Not for me. Didn’t enjoy the stay nor room. The counter staff who processed our hotel check in could have offered much better customer service. She didn’t address our questions when there were some check in hiccups, leaving us puzzled and unsure next step. We tried to seek clarification but she didnt even look like she wanted to speak to us and just processed the check-in. Service at the lounge was also so so. Disappointing experience.
0.5
Not for me. Didn’t enjoy the stay nor room. The counter staff who processed our hotel check in could have offered much better customer service. She didn’t address our questions when there were some check in hiccups, leaving us puzzled and unsure next step. We tried to seek clarification but she didnt even look like she wanted to speak to us and just processed the check-in. Service at the lounge was also so so. Disappointing experience.
1.5
When i check in, i was told that an upgrade was given. i enquire about the sofa bed that i wanted for my child and was told that it is in the upgraded room too. So i was not happy when i went into the bigger room and found there was only has a circular sofa. When i went down to find out from reception, i was told the type of room i wanted may not be ready. i was not given an option and i think it is not fair as i checked in at 6pm, how can the room be not ready? the room given was near to lift and facing main road. i could not sleep all night as the room has poor sound proofing. i can hear people walking and talking at the aisle. the noise of the traffic made it worst. The pool was congested and playroom is just a room with few sets of toys that most kids just walk away after a glance.
1.5
When i check in, i was told that an upgrade was given. i enquire about the sofa bed that i wanted for my child and was told that it is in the upgraded room too. So i was not happy when i went into the bigger room and found there was only has a circular sofa. When i went down to find out from reception, i was told the type of room i wanted may not be ready. i was not given an option and i think it is not fair as i checked in at 6pm, how can the room be not ready? the room given was near to lift and facing main road. i could not sleep all night as the room has poor sound proofing. i can hear people walking and talking at the aisle. the noise of the traffic made it worst. The pool was congested and playroom is just a room with few sets of toys that most kids just walk away after a glance.
5.0
Very good stuff
5.0
Very good stuff
2.5
front desk staffs are very friendly,
2.5
front desk staffs are very friendly,
5.0
Kids happy with the waterpark, parent happy with the refurbished room. Shower area a bit cramp. Unable to enjoy much the breakfast as were bumped to exec lounge due to overcrowd. But it is ok for us.
Staffs were super attentive and friendly. Didnt get their names but all of them are great in their job and services.
Feel safe at waterpark area as there are alot of staff watching over the area to ensure kids playing nicely. It was raining drizzly and unable to enjoy their playground.
5.0
Kids happy with the waterpark, parent happy with the refurbished room. Shower area a bit cramp. Unable to enjoy much the breakfast as were bumped to exec lounge due to overcrowd. But it is ok for us.
Staffs were super attentive and friendly. Didnt get their names but all of them are great in their job and services.
Feel safe at waterpark area as there are alot of staff watching over the area to ensure kids playing nicely. It was raining drizzly and unable to enjoy their playground.
1.0
A bag of shopping items went missing from our hotel room. Housekeeping took the bag away as seen and shown on cctv footages. Reported to the team, it was inconvenient to get thru the duty manager. I had to go down to the Reception to wait and meet with the relevant team to solve the issue. The managers and directors advised me to report to the police at the station on my own, instead of them reporting after evidences was clearly shown. I asked for compensation for my stay and the items lost. Service recovery is still on going. Stay in this hotel at your own risk
1.0
A bag of shopping items went missing from our hotel room. Housekeeping took the bag away as seen and shown on cctv footages. Reported to the team, it was inconvenient to get thru the duty manager. I had to go down to the Reception to wait and meet with the relevant team to solve the issue. The managers and directors advised me to report to the police at the station on my own, instead of them reporting after evidences was clearly shown. I asked for compensation for my stay and the items lost. Service recovery is still on going. Stay in this hotel at your own risk
5.0
The hotel staff are incredibly friendly and accommodating, and the rooms are spacious and clean. However, slippers are not provided. On the bright side, the pool is excellent, complete with fun slides. The hotel's location is convenient, just a 10-minute walk from the Twin Towers in KLCC. Plus, there's a Starbucks within a one-minute walk from the hotel. I highly recommend this hotel.
5.0
The hotel staff are incredibly friendly and accommodating, and the rooms are spacious and clean. However, slippers are not provided. On the bright side, the pool is excellent, complete with fun slides. The hotel's location is convenient, just a 10-minute walk from the Twin Towers in KLCC. Plus, there's a Starbucks within a one-minute walk from the hotel. I highly recommend this hotel.
5.0
Very friendly staffs.
5.0
Very friendly staffs.
5.0
Nice place
5.0
Nice place
2.5
Amazing hotel in the CBD with great facilities for kids. The executive suite was very spacious and comfortable for a family of four. The club access provided parents with an area for children to have a full meal (complimentary) and activities in the evening while parents enjoy the club floor drinks/canapés.
The staff at the Renaissance are fabulous!
I was very impressed with Aishya in the kids club who was so kind and patient with my very shy 4 year old.
Equally, I was incredibly impressed with the check in and check out process with Nazrul who was very personable, accommodating and kind.
My only complaint was that the road noise from the suite facing the KL tower was loud and I found it very difficult to sleep. My children were fine as they area deep sleepers. If you’re a light sleeper then I’d request a room with a pool view instead.
2.5
Amazing hotel in the CBD with great facilities for kids. The executive suite was very spacious and comfortable for a family of four. The club access provided parents with an area for children to have a full meal (complimentary) and activities in the evening while parents enjoy the club floor drinks/canapés.
The staff at the Renaissance are fabulous!
I was very impressed with Aishya in the kids club who was so kind and patient with my very shy 4 year old.
Equally, I was incredibly impressed with the check in and check out process with Nazrul who was very personable, accommodating and kind.
My only complaint was that the road noise from the suite facing the KL tower was loud and I found it very difficult to sleep. My children were fine as they area deep sleepers. If you’re a light sleeper then I’d request a room with a pool view instead.
5.0
We repeated stay here few times since few years back..
4.0
Some excellent reception staff. The renovation seems to be lingering.
5.0
Great hotel. Great breakfast buffet, and restaurant food. Walking distance to the Petrona Towers and Pavillion Mall, near great hangout places.
5.0
Staff were fabulous, great choices at breakfast & pool is beautiful (& big too)
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Kuala Lumpur City?
O preço médio de um alojamento em Kuala Lumpur City é de 37 € por noite. Este alojamento está 78 € acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Renaissance Kuala Lumpur Hotel & Convention Centre. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Renaissance Kuala Lumpur Hotel & Convention Centre. Aproveite a água!
Renaissance Kuala Lumpur Hotel & Convention Centre permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Renaissance Kuala Lumpur Hotel & Convention Centre?
Encontrámos 7 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, internet/wi-fi, lavandaria e varanda ou pátio.
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