Very dirty, toilet seat and hair dryer were both broken. Mold everywhere in the bathroom. No air conditioning.. No amenities except for soap.

Very dirty, toilet seat and hair dryer were both broken. Mold everywhere in the bathroom. No air conditioning.. No amenities except for soap.

Bugs in room. Everything from the room was gross. Bedding and pillows had yellow stains on them.

Bugs in room. Everything from the room was gross. Bedding and pillows had yellow stains on them.

when we booked the room. we had booked 2 twin beds,and when we arrived there was only 1 bed.and not only that. it was dirty,and dusty. we marked the sheet to see if they change the sheet.and after they "cleaned" we still saw the marks there.they probably havent cleaned rhe sheets for a whole month! the workers are barely there and they are not even helpful! chairs in are room there was a stain on the crouch and we were disgusted to sit on it.The curtains had yellow parts on it which is probably trash.they only fold the blankets when they "clean" WARNING. DO NOT STAY HERE

when we booked the room. we had booked 2 twin beds,and when we arrived there was only 1 bed.and not only that. it was dirty,and dusty. we marked the sheet to see if they change the sheet.and after they "cleaned" we still saw the marks there.they probably havent cleaned rhe sheets for a whole month! the workers are barely there and they are not even helpful! chairs in are room there was a stain on the crouch and we were disgusted to sit on it.The curtains had yellow parts on it which is probably trash.they only fold the blankets when they "clean" WARNING. DO NOT STAY HERE

Everything was great. Thank you !!!

Everything was great. Thank you !!!

Miserable stay. Upholstered furniture and bed full of parasites. Forced to leave for another hotel. I received absolutely zero support from Hotels.com or this hotel.

Miserable stay. Upholstered furniture and bed full of parasites. Forced to leave for another hotel. I received absolutely zero support from Hotels.com or this hotel.

Great place to stay for the price. Very friendly helpful staff.

Great place to stay for the price. Very friendly helpful staff.

I suggest to add some items like microwave, aircon toothbrush and toothpaste for their client. Overall, the hotel room was pretty clean particularly.they collect room garbage time to time, the staff are welcoming and approachable. We will go back here again the next time we visit Frankfurt.

I suggest to add some items like microwave, aircon toothbrush and toothpaste for their client. Overall, the hotel room was pretty clean particularly.they collect room garbage time to time, the staff are welcoming and approachable. We will go back here again the next time we visit Frankfurt.

Had a great stay. The staff was very nice and accommodating.

Had a great stay. The staff was very nice and accommodating.

Refurbishing necessary! (march 2024)! Very friendly team! Prices a little bit high!

Refurbishing necessary! (march 2024)! Very friendly team! Prices a little bit high!

The area seems unsafe.

The area seems unsafe.

Our biggest issue with this property was the parking. They advertise limited free onsite parking and free offsite parking. However, our ONLY parking option was at a mall that was a 10-minute walk away, and it cost 27 euros per night. In spite of the advertised free parking online, this was even the recommended parking at the hotel as the QR code with directions to this mall carpark was posted at the check-in desk. A fee of 27 euros per night is far from free. When we tried to revise our reservation to one night because of this unforeseen expense, the hotel was unwilling to provide a refund. They were unwilling to even listen to our plight. When Expedia tried to call on our behalf, the hotel told them that limited free parking is available in front of the hotel. There are 3-4 street parking places in front of the hotel that can be used by anyone in the city, and the hotel is on the edge of a massive housing complex. If street parking is considered hotel parking then ANY hotel can claim that they provide parking. We were never able to find street parking. Traffic officers were also writing parking tickets for people parked illegally. The hotel was not honest in its depiction of the hotel and was unwilling to accommodate when confronted with this dishonesty. The customer service was abhorrent. If you choose to stay at this hotel, do not expect much, and know that you WILL pay for your parking.

Our biggest issue with this property was the parking. They advertise limited free onsite parking and free offsite parking. However, our ONLY parking option was at a mall that was a 10-minute walk away, and it cost 27 euros per night. In spite of the advertised free parking online, this was even the recommended parking at the hotel as the QR code with directions to this mall carpark was posted at the check-in desk. A fee of 27 euros per night is far from free. When we tried to revise our reservation to one night because of this unforeseen expense, the hotel was unwilling to provide a refund. They were unwilling to even listen to our plight. When Expedia tried to call on our behalf, the hotel told them that limited free parking is available in front of the hotel. There are 3-4 street parking places in front of the hotel that can be used by anyone in the city, and the hotel is on the edge of a massive housing complex. If street parking is considered hotel parking then ANY hotel can claim that they provide parking. We were never able to find street parking. Traffic officers were also writing parking tickets for people parked illegally. The hotel was not honest in its depiction of the hotel and was unwilling to accommodate when confronted with this dishonesty. The customer service was abhorrent. If you choose to stay at this hotel, do not expect much, and know that you WILL pay for your parking.

Good location

Good location

We really enjoyed our stay. Nice hosts. Location was good. Close to train station and mall close by. We walked to all the attractions in Frankfurt. Great starting point to visit Rhine valley

We really enjoyed our stay. Nice hosts. Location was good. Close to train station and mall close by. We walked to all the attractions in Frankfurt. Great starting point to visit Rhine valley

Great friendly staff, good location good breakfast.

Great friendly staff, good location good breakfast.

The picture illustrating this property isn’t the room that I stayed in - nor the rooms of my colleagues. It so really close to the Messe Halles but it is very basic with a 1980’s look - probably hasn’t been updated since then. Staff very friendly and helpful. Food was fine at breakfast. It’s basic but for the price you can get better.

Great Service! Great location for the exhibition.

Great Service! Great location for the exhibition.

Friendly and helpful staff.