Very pleasant stay, kind people

Very pleasant stay, kind people

Staff is friendly and helpful, the location is near to a water bus stop, the complimentary breakfast is good and the espresso machines on each level are a nice touch.

Staff is friendly and helpful, the location is near to a water bus stop, the complimentary breakfast is good and the espresso machines on each level are a nice touch.

hotel is clean and quiet. Most staff are very nice. Here's When we arrived after a long trip, we asked the receptionist whether the hotel was air conditioned & he replied that it was. In fact, the lobby area was reasonably cool. however our (two) rooms--and several other rooms on our floor--registered 27 Celsius--(80.6 F) way too hot. With another couple we complained and were told that the a/c was not working but would be repaired in the morning. One of us was offered a fan. Even with the fan the room was not comfortable and we did not have a good night's sleep. The next day the hotel was able to adjust the thermostat and the room then measured showed 24 Celsius (75.2 F). This is not cool, at least by American standards. The one room with a fan was better than the others but hardly comfortable give the extreme heat and humidity outside. To not sleep at all upon arrival was, to stay the least, distressing. An aggressive response was not We wrote complaining to Expedia; the management became defensive and accused us of lying. In fact, no one lied. We asked if the hotel was air conditioned and the manager said yes. And it was---on the lobby floor. But we were not informed that the upstairs a/c was not working and we were then too tired to change hotels. We should have been forewarned and given the option to change hotels. The other staff were nice and in fact someone left bottles of prosecco for us. But two nights of poor sleep could have been avoided.

hotel is clean and quiet. Most staff are very nice. Here's When we arrived after a long trip, we asked the receptionist whether the hotel was air conditioned & he replied that it was. In fact, the lobby area was reasonably cool. however our (two) rooms--and several other rooms on our floor--registered 27 Celsius--(80.6 F) way too hot. With another couple we complained and were told that the a/c was not working but would be repaired in the morning. One of us was offered a fan. Even with the fan the room was not comfortable and we did not have a good night's sleep. The next day the hotel was able to adjust the thermostat and the room then measured showed 24 Celsius (75.2 F). This is not cool, at least by American standards. The one room with a fan was better than the others but hardly comfortable give the extreme heat and humidity outside. To not sleep at all upon arrival was, to stay the least, distressing. An aggressive response was not We wrote complaining to Expedia; the management became defensive and accused us of lying. In fact, no one lied. We asked if the hotel was air conditioned and the manager said yes. And it was---on the lobby floor. But we were not informed that the upstairs a/c was not working and we were then too tired to change hotels. We should have been forewarned and given the option to change hotels. The other staff were nice and in fact someone left bottles of prosecco for us. But two nights of poor sleep could have been avoided.

Very helpful staff with dining recommendations and shuttle services Terrific breakfast!

Very helpful staff with dining recommendations and shuttle services Terrific breakfast!

Amazing gem of a hotel. Beautifully appointed room and common areas. Courteous and very helpful staff. Loved the art deco decors. Bed and pillows were extremely comfortable!!! Bathroom was a nice size and had all the amenities you would want. 20 minutes walking distance to San Marco Square or Rialto Bridge. Many restaurants and shops within close walking distance. Highly recommend!!!

Amazing gem of a hotel. Beautifully appointed room and common areas. Courteous and very helpful staff. Loved the art deco decors. Bed and pillows were extremely comfortable!!! Bathroom was a nice size and had all the amenities you would want. 20 minutes walking distance to San Marco Square or Rialto Bridge. Many restaurants and shops within close walking distance. Highly recommend!!!

It was a very nice hotel and the desk assistant Daniel was wonderful when we had a late check-in, then Cyrus was extremely helpful later with information.

It was a very nice hotel and the desk assistant Daniel was wonderful when we had a late check-in, then Cyrus was extremely helpful later with information.

Enjoyed our stay; very comfortable hotel; convenient location; staff very friendly and helpful. Highly recommend

Enjoyed our stay; very comfortable hotel; convenient location; staff very friendly and helpful. Highly recommend

Good

Very nice

Very nice

Great location, great service would definitely stay here again.

Great location, great service would definitely stay here again.

Loved our time at the Ca’ Pisani hotel. The hotel is situated in a quiet, pretty area, with lots of restaurants and shops nearby, only 2 minutes walk from Accademia bridge on the Grand Canal. Staff are very friendly and professional. The breakfast was fantastic!

Loved our time at the Ca’ Pisani hotel. The hotel is situated in a quiet, pretty area, with lots of restaurants and shops nearby, only 2 minutes walk from Accademia bridge on the Grand Canal. Staff are very friendly and professional. The breakfast was fantastic!

Excellent location in a less crowded part of Venice.

Excellent location in a less crowded part of Venice.

Room comfortable, staff excellent but breakfast needs a strong facelift as it was basic

Room comfortable, staff excellent but breakfast needs a strong facelift as it was basic

Nice hotel with a very friendly staff and great breakfast

Nice hotel with a very friendly staff and great breakfast

Lovely hotel very close to the water taxi. Endless choices at the breakfast buffet.

Lovely hotel very close to the water taxi. Endless choices at the breakfast buffet.

5 stars from us fantastic location and able to walk everywhere. Hotel staff couldn't have been any more helpful and made the stay an absolute pleasure. We stayed in the Junior suite and it was lovely and over a split level. Room was clean and maintained well. My only 2 points would be and these don't take away from the experience but just little things, not a fan of having to step in a bath for a shower, knees getting older and would prefer a shower unit and secondly there is switches everywhere, they all did something but lots of random flicking. That being said it was great location, great hotel and most importantly amazing staff.

5 stars from us fantastic location and able to walk everywhere. Hotel staff couldn't have been any more helpful and made the stay an absolute pleasure. We stayed in the Junior suite and it was lovely and over a split level. Room was clean and maintained well. My only 2 points would be and these don't take away from the experience but just little things, not a fan of having to step in a bath for a shower, knees getting older and would prefer a shower unit and secondly there is switches everywhere, they all did something but lots of random flicking. That being said it was great location, great hotel and most importantly amazing staff.

Beautiful hotel with a delicious breakfast. However, wish we had known that the restaurant and rooftop bar were closed on Mondays (the day of our stay) before booking.