Over all this was a bad time to go during non stop rain shower and flood warnings, property is decent size but no where close to bhurban, roof was leaking non stop because of heavy rains, food was really good specially chanoni or chandni whatever is the name located at 10th floor. Over all it was a nice experience just at a bad time.

The hotel is nice and clean but the room didn't have any drinking water when we arrived. Later we realized it also didn't have towels...when we called it took 45 minutes and multiple calls for them to bring towels. I've stayed here before and in general the staff is nice individually but have felt communication between departments and the systems don't always work well causing hassles along the way.

The hotel is nice and clean but the room didn't have any drinking water when we arrived. Later we realized it also didn't have towels...when we called it took 45 minutes and multiple calls for them to bring towels. I've stayed here before and in general the staff is nice individually but have felt communication between departments and the systems don't always work well causing hassles along the way.

nasty smell room carpet chair etc.

nasty smell room carpet chair etc.

Average hotel for the price one paid ! Hotel room was below average

Average hotel for the price one paid ! Hotel room was below average

Good stay.

Overall good stay

Good stay.

The hotel is at least several decades old. Needs furniture and bathroom updates.

The hotel is at least several decades old. Needs furniture and bathroom updates.

Pearl Continental is an amazing hotel, I am sure it’s one of the best in Karachi. We had a very pleasant stay, thanks to the wonderful front desk staff (Aun, Anas), cleaning/housekeeping staff (Hasan) and back office reservation staff (Hasnain, Umair, Asim). They were all so excellent and dedicated to providing top notch customer service. We had been assigned smoking room initially and they helped move us to a different floor on the same day. The breakfast options were awesome except that they can do better with chai. The chai was sub par. One thing weird about the room design is that there are mirrors everywhere. There’s a mirror on the bathtub wall and a giant mirror in front of the toilet seat. It’s so strange. I hope they make amends to the design in future or at least add shades to cover these mirrors.

Pearl Continental is an amazing hotel, I am sure it’s one of the best in Karachi. We had a very pleasant stay, thanks to the wonderful front desk staff (Aun, Anas), cleaning/housekeeping staff (Hasan) and back office reservation staff (Hasnain, Umair, Asim). They were all so excellent and dedicated to providing top notch customer service. We had been assigned smoking room initially and they helped move us to a different floor on the same day. The breakfast options were awesome except that they can do better with chai. The chai was sub par. One thing weird about the room design is that there are mirrors everywhere. There’s a mirror on the bathtub wall and a giant mirror in front of the toilet seat. It’s so strange. I hope they make amends to the design in future or at least add shades to cover these mirrors.

Excellent helpful staff, who were extremely courteous. Good choice of dining options.

Excellent helpful staff, who were extremely courteous. Good choice of dining options.

Please improve your food quality. Otherwise, its a great place to stay in Karachi.

Please improve your food quality. Otherwise, its a great place to stay in Karachi.

Everything was excellent , except the corridors leading to the rooms - there was a damp smell - 5th floor

Everything was excellent , except the corridors leading to the rooms - there was a damp smell - 5th floor

The entire building is poorly air conditioned. initially assigned room 712 but the room hot, with a wet carpet smell. They changed me to room 720 but that too was hot. I asked reception to send over a maintenance team which took an hour to arrive. These folks were more interested in convincing me that the AC was working properly than fixing it. After a bit of back and forth, they agreed to bring a thermostat to check the temp of the air coming out of the unit. It was set at 16C on the unit, and the air temp was recorded at 23C. These folks then tried to convince me that the unit is working perfectly and tried to leave. I insisted they service it. 30 mins later, they said its now all fixed and that they were leaving. I asked if they will check the temp again but they said to wait half an hour, and call reception again if things weren't right. 30 mins passed with the room still being quite stuffy and warm, so I went to reception, and asked for another repair team. I waited another 30 mins (no one came), so I again went down to reception, and the gentleman at the desk immediately said that my room needs to be changed again. I asked him why, and he said that the original repair team said the AC was broken and can't be fixed that night. I told him that they didn't need to lie to me and gaslight me this way when they knew early on that its broken. Anyhow changed rooms again to 909, marginally better, so made my peace with it. TLDR:Avoid PC in summers. Go to Marriott instead.

The entire building is poorly air conditioned. initially assigned room 712 but the room hot, with a wet carpet smell. They changed me to room 720 but that too was hot. I asked reception to send over a maintenance team which took an hour to arrive. These folks were more interested in convincing me that the AC was working properly than fixing it. After a bit of back and forth, they agreed to bring a thermostat to check the temp of the air coming out of the unit. It was set at 16C on the unit, and the air temp was recorded at 23C. These folks then tried to convince me that the unit is working perfectly and tried to leave. I insisted they service it. 30 mins later, they said its now all fixed and that they were leaving. I asked if they will check the temp again but they said to wait half an hour, and call reception again if things weren't right. 30 mins passed with the room still being quite stuffy and warm, so I went to reception, and asked for another repair team. I waited another 30 mins (no one came), so I again went down to reception, and the gentleman at the desk immediately said that my room needs to be changed again. I asked him why, and he said that the original repair team said the AC was broken and can't be fixed that night. I told him that they didn't need to lie to me and gaslight me this way when they knew early on that its broken. Anyhow changed rooms again to 909, marginally better, so made my peace with it. TLDR:Avoid PC in summers. Go to Marriott instead.

Overall the property was great, the staff were amazing. Just wish the room did not have carpet-it had a bad odour

Overall the property was great, the staff were amazing. Just wish the room did not have carpet-it had a bad odour

Excellent customer service, courteouus staff, well maintained lobby. Overall, finest place to stay in town. Parking at the entrance is limited and at times overccrowded.

Excellent customer service, courteouus staff, well maintained lobby. Overall, finest place to stay in town. Parking at the entrance is limited and at times overccrowded.

I booked executive king room .The room was extremely smelly as if the carpets haven’t gone under cleaning since ages. The telephone service was not working and nobody bothered to check it despite complaining . The Housekeeping rang the bell once and straight tried to enter the room in the span of 0.5 second and later realized it was a blunder. Wasn’t expecting all of this . I literally left the next day

I booked executive king room .The room was extremely smelly as if the carpets haven’t gone under cleaning since ages. The telephone service was not working and nobody bothered to check it despite complaining . The Housekeeping rang the bell once and straight tried to enter the room in the span of 0.5 second and later realized it was a blunder. Wasn’t expecting all of this . I literally left the next day

great

great

Great hotel and great staff would stay there again

Great hotel and great staff would stay there again