Trip to Cardiff to watch the might Boks teach the Welsh a lesson in rugby. Hotel was great, easy walking distance to the stadium and with restaurants and John Lewis literally a 3 min walk away.

I booked a room last minute and selected a king size which I believe increased the price. We were in room 416 which was a designated disabled room. The sink was lower in the bathroom and there were two single beds. Having started to unpack we decided to stay and not ring reception. The room was cold but remedied and turned on the heater we found turned off. We rung reception for additional pillows. It was a pretty basic room and was okish but. Wouldn’t want to be a wheelchair user as the beds were quite high also unless helped they would not get in and out of the bath. The showers pressure was hit and miss and went from warm to freezing to very hot obviously due to other guests using the facilities which wasn’t pleasant.We then discovered there were no hand towels this morning. There was a rip in the bottom sheet in my bed and cobwebs on the ceiling corners. I’m not sure if this hotel is in the middle of refurbishment or not. The bar area when we returned later in the evening was freezing and we decided to retire to our room with our drinks as it was warmer. There was considerable corridor noise during the night and I don’t think we will return as it wasn’t the peaceful location we were hoping for. One night is ok but only for convenience to arena.

I booked a room last minute and selected a king size which I believe increased the price. We were in room 416 which was a designated disabled room. The sink was lower in the bathroom and there were two single beds. Having started to unpack we decided to stay and not ring reception. The room was cold but remedied and turned on the heater we found turned off. We rung reception for additional pillows. It was a pretty basic room and was okish but. Wouldn’t want to be a wheelchair user as the beds were quite high also unless helped they would not get in and out of the bath. The showers pressure was hit and miss and went from warm to freezing to very hot obviously due to other guests using the facilities which wasn’t pleasant.We then discovered there were no hand towels this morning. There was a rip in the bottom sheet in my bed and cobwebs on the ceiling corners. I’m not sure if this hotel is in the middle of refurbishment or not. The bar area when we returned later in the evening was freezing and we decided to retire to our room with our drinks as it was warmer. There was considerable corridor noise during the night and I don’t think we will return as it wasn’t the peaceful location we were hoping for. One night is ok but only for convenience to arena.

In a superior room but very dated - no plugs next to bed. Mould on bath. Only left 2 bath towels no hand towels.

In a superior room but very dated - no plugs next to bed. Mould on bath. Only left 2 bath towels no hand towels.

Perfect location for concert 👌 Clean and tidy Service was great too

Perfect location for concert 👌 Clean and tidy Service was great too

Check is was late. We had to wait until 3:30. Property and rooms were dated for the price paid.

Check is was late. We had to wait until 3:30. Property and rooms were dated for the price paid.

Staff fabulous , room really good will be booking again

Staff fabulous , room really good will be booking again

Very clean toiletries provided comfortable bed

Great hotel and location into Cardiff just behind John lewis

Great hotel and location into Cardiff just behind John lewis

Wheelchair access as required, staff very helpful. Ideal location,

Served its purpose for a night away to watch a concert at Utilita Arena in Cardiff. Excellent central location. Room had everything needed- a great big bed but needs some TLC as fittings are looking tired.

Wheelchair access as required, staff very helpful. Ideal location,

Served its purpose for a night away to watch a concert at Utilita Arena in Cardiff. Excellent central location. Room had everything needed- a great big bed but needs some TLC as fittings are looking tired.

Stayed in room 206,, there was an annoying loud clicking sound all night, coming from inside wardrobe , hardly slept !!!

Stayed in room 206,, there was an annoying loud clicking sound all night, coming from inside wardrobe , hardly slept !!!

Really convenient for the utilitia

Really convenient for the utilitia

An overnight stay for a party. Very comfortable clean room. Perfect for my requirements. Very central, just minutes away from main shopping centre, the Castle, bars and restaurants

An overnight stay for a party. Very comfortable clean room. Perfect for my requirements. Very central, just minutes away from main shopping centre, the Castle, bars and restaurants

It’s very tired in there. I wouldn’t stay again. Clean enough though, but desperately in need of a lick of paint as a bare minimum. The staff were incredibly helpful though, top stuff

It’s very tired in there. I wouldn’t stay again. Clean enough though, but desperately in need of a lick of paint as a bare minimum. The staff were incredibly helpful though, top stuff

Stayed here for a gig that was across the road. Room was great, window didn't close so was a bit noisy after we got back but other than that the room did what we needed it to. Staff were really helpful and the breakfast was just what we needed in the morning

Stayed here for a gig that was across the road. Room was great, window didn't close so was a bit noisy after we got back but other than that the room did what we needed it to. Staff were really helpful and the breakfast was just what we needed in the morning

Great location, easy check in and out and super friendly staff.

Great location, easy check in and out and super friendly staff.

Great location in the city centre, staff very friendly, nice breakfast and bar area. Only bad thing was the rooms are very dated and in need of refurbished. We stayed on the 5th floor so no doubt other rooms may be more updated.

The room was bland no extra pillows the mattress felt old. The room was dated could see paint work coming away. Bathroom was usable and dated.