My biggest concern: I went to plug my phone charger into an outlet behind a chair in our room and the plug-in shorted out and sent sparks flying and started to smell like burnt plastic. So, I don’t recommend using the plug ins. I’ve also never stayed at a “nicer” hotel that didn’t include breakfast. Expect to pay an extra $15-20 per person for a mediocre breakfast. They didn’t even have make your own waffles and a lot of the breakfast items were understocked. Also, I could not find coffee out anywhere. Which is my go to in the mornings so that was very disappointing. I would have been happier with a run to McDonald’s which I should have done instead, honestly. On a more positive note, it was clean, quiet, and the staff was kind. However I do not think it was worth the price we paid. I did not end up using the other amenities like the gym or pool. So I cannot speak on those. I’d rather give it 2.5 stars versus 3.

My biggest concern: I went to plug my phone charger into an outlet behind a chair in our room and the plug-in shorted out and sent sparks flying and started to smell like burnt plastic. So, I don’t recommend using the plug ins. I’ve also never stayed at a “nicer” hotel that didn’t include breakfast. Expect to pay an extra $15-20 per person for a mediocre breakfast. They didn’t even have make your own waffles and a lot of the breakfast items were understocked. Also, I could not find coffee out anywhere. Which is my go to in the mornings so that was very disappointing. I would have been happier with a run to McDonald’s which I should have done instead, honestly. On a more positive note, it was clean, quiet, and the staff was kind. However I do not think it was worth the price we paid. I did not end up using the other amenities like the gym or pool. So I cannot speak on those. I’d rather give it 2.5 stars versus 3.

Second time staying here this year everything was great again

Second time staying here this year everything was great again

Check in staff was polite and friendly

Check in staff was polite and friendly

Great stay! Clean and friendly staff. Room was spacious and nice!

Great stay! Clean and friendly staff. Room was spacious and nice!

Wonderful Hotel

There were unannounced fire alarm tests causing noise without informing customers. Additionally, the elevator made noise all night and nobody seemed to care. We were unable to sleep, and the reception was aware of the issue.

There were unannounced fire alarm tests causing noise without informing customers. Additionally, the elevator made noise all night and nobody seemed to care. We were unable to sleep, and the reception was aware of the issue.

Nice hotel, staff was nice. The lobby had a weird smell. The room was clean. The bed was squeaky.

Nice hotel, staff was nice. The lobby had a weird smell. The room was clean. The bed was squeaky.

Very clean & comfort

Very clean & comfort

Average

Great place

It was a very comfortable and nice hotel!

It looks like the property is on renovation. My room was not renovated yet, so it feels a little outdated.

Staff was friendly and helpful. Room was very clean.

The staff at the front desk were very friendly

Everything was good no Problems

I had already paid for breakfast and they wanted to charge me.

The hotel is pretty nice. The staff is friendly. It took a little bit longer to check in. It was 2 bath towels in the room for 3 people. We spent most time in my cousins house so we didn’t bother the front desk , but they should know if 3 people are a staying they need 3 towels. Other than that it was ok. It was some construction work ( they did something on the roof) and blocked the driveway. Also it was not OSHA compliant , no yellow tape, etc.

Nice

All the staff was great. Liked the outdoors sitting area. Clean and well maintained.

Staff was slow. Walked into my room twice without announcing themselves

The hotel was easy to find and had ample parking. It was a well maintained property and I had no safety concerns. They offered for a fee a buffet breakfast or from the menu. There was a pool and fitness room, but I did not get to use them. Although I can sleep under any conditions, my room was very quiet and comfortable. The hotel was approximately 30 minutes or less drive to the airport. My drive to downtown Chicago took about an hour if you avoided the toll routes. I enjoyed views of the surrounding suburbs.

Upon check in they don't tell you that they only clean on the third day of your stay or every other day. When they cleaned my room they left the pillows behind the tv AND ON THE CHAIR. Also they did not replenish the bathroom products. The gym was also closed during my 6 day stay. I will not stay here again.

Upon check in they don't tell you that they only clean on the third day of your stay or every other day. When they cleaned my room they left the pillows behind the tv AND ON THE CHAIR. Also they did not replenish the bathroom products. The gym was also closed during my 6 day stay. I will not stay here again.

Hotel was beautiful, staff was friendly. Excellent food. Highly recommend!

Hotel was beautiful, staff was friendly. Excellent food. Highly recommend!