Hilton Garden Inn Cleveland Downtown
Hotel em Cleveland Heights, OH
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Inclui comodidades essenciaisPiscina, Cozinha ou kitchenette, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Hotel with a fitness center, a quick walk to Progressive Field
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking.
Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking.
Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Lavandaria
Banheira de hidromassagem ou spa
TV
Ginásio ou centro de fitness
Mapa de Cleveland Heights, OH
Quartos disponíveis
Room, 1 King Bed
Camas não especificadas • 28 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Room, 2 Queen Beds
Camas não especificadas • 30 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Room, 2 Queen Beds, Accessible (Shower)
Camas não especificadas • 30 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Room, 1 King Bed, Accessible (Bathtub)
Camas não especificadas • 28 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Suite, 2 Queen Beds
Camas não especificadas • 58 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Comentários
3.0
It was okay. The reviews and pictures definitely were not accurate. The pool was a disaster. It may have been from other guest but I couldn’t let my child swim in it. That was very disappointing. Elevators were not cleaned. Overall location, safety and friendly were excellent but cleaning could’ve been a little more.
4.0
Room was comfortable but the linens had stains.
4.0
Room was comfortable but the linens had stains.
5.0
We had a GREAT TIME!!!
5.0
We had a GREAT TIME!!!
2.0
Paid an extra $10 per day and per guest for breakfast and was never offered the breakfast coupon. Had to go to front desk when another lady who was very professional finally gave us a ticket for the breakfast, but i had paid for 2 days and only received one day. The rude lady that was at front desk the firat night didnt want to give me towels and washcloths. After telling her that our room was not equipped with the proper amount. 4 people in the room and one set of towels and washcloths. There were stains all over the bed sheets and the room was just dirty. I even found a marijuana oil pen in the room, so clearly theres not much housekeeping going on there.
2.0
Paid an extra $10 per day and per guest for breakfast and was never offered the breakfast coupon. Had to go to front desk when another lady who was very professional finally gave us a ticket for the breakfast, but i had paid for 2 days and only received one day. The rude lady that was at front desk the firat night didnt want to give me towels and washcloths. After telling her that our room was not equipped with the proper amount. 4 people in the room and one set of towels and washcloths. There were stains all over the bed sheets and the room was just dirty. I even found a marijuana oil pen in the room, so clearly theres not much housekeeping going on there.
1.0
Hotel staff was rude and nasty. Ended up not even staying the night there. They refused to even check me out of the hotel
4.0
Room not ready well after check in time. Was eventually offered a substitute room…not what I paid for.
Desk girl was great…just wish we DiDnt need to wait and settle for something less.
4.0
Room not ready well after check in time. Was eventually offered a substitute room…not what I paid for.
Desk girl was great…just wish we DiDnt need to wait and settle for something less.
1.0
Hotel staff was rude and nasty. Ended up not even staying the night there. They refused to even check me out of the hotel
3.0
Wasn’t ready for check in at 3 came back at 6 got keys to a room that hadn’t been cleaned so had to wait another 30 minutes for a room to be ready
3.0
Wasn’t ready for check in at 3 came back at 6 got keys to a room that hadn’t been cleaned so had to wait another 30 minutes for a room to be ready
5.0
We had a great stay at the Hilton Garden Inn in downtown Cleveland. We were only 1 1/2 miles for the football stadium & Lake Erie. The location was perfect, the hotel was nice…maybe could use a little updating. The fitness center was small but good & we definitely enjoyed the pool which was huge & hot tub. Overall we’d definitely stay again. Location was great, service great; & the breakfast was pretty good too!
5.0
We had a great stay at the Hilton Garden Inn in downtown Cleveland. We were only 1 1/2 miles for the football stadium & Lake Erie. The location was perfect, the hotel was nice…maybe could use a little updating. The fitness center was small but good & we definitely enjoyed the pool which was huge & hot tub. Overall we’d definitely stay again. Location was great, service great; & the breakfast was pretty good too!
3.0
Front desk difficult to contact before our stay. Room was dated, pillows were horrible room was somewhat clean but not spotless. Have to switch rooms initially due to the refrigerator not working in our original room
3.0
Front desk difficult to contact before our stay. Room was dated, pillows were horrible room was somewhat clean but not spotless. Have to switch rooms initially due to the refrigerator not working in our original room
4.0
Parking lot process was very confusing to get in and out. Also, charging your guests $20/day to park is ridiculous. Room was comfortable, but didn't need the people next door pounding on their door at 4 am.
4.0
Parking lot process was very confusing to get in and out. Also, charging your guests $20/day to park is ridiculous. Room was comfortable, but didn't need the people next door pounding on their door at 4 am.
4.0
Damn dog barking across from my room. Never again!
4.0
Damn dog barking across from my room. Never again!
4.0
Great stay, everything was nice and clean and up to date. Some of the best hotel staff I've met. My only complaint is upcharges for normally free things like parking and basic breakfast.
4.0
Great stay, everything was nice and clean and up to date. Some of the best hotel staff I've met. My only complaint is upcharges for normally free things like parking and basic breakfast.
4.0
I’d give it a higher rating but I paid 400 a nite and breakfast wasn’t included . Thought that was terrible. So just for that my rating is less. Room was ok. Only had one towel in bathroom when we arrived. Ice machine was one floor down. But great location for a baseball game. Oh and they charge for parking for a 400 a nite room. Nickel and dime. Would I stay again? Idk. I will look around better now that I know there are other stays close by the football /baseball fields.
4.0
I’d give it a higher rating but I paid 400 a nite and breakfast wasn’t included . Thought that was terrible. So just for that my rating is less. Room was ok. Only had one towel in bathroom when we arrived. Ice machine was one floor down. But great location for a baseball game. Oh and they charge for parking for a 400 a nite room. Nickel and dime. Would I stay again? Idk. I will look around better now that I know there are other stays close by the football /baseball fields.
6.0
The hotel was good but it was completely booked and it did not have enough towels to go around. The staff was friendly but we had two separate issues with the lock on our door. KD was the Maintenance person who fixed it and she was up there in a flash and fixed the issue both times.
5.0
Stayed for a football game. We could walk. Breakfast was nice, could be open til 10 on Mondays and bar could be open on home football Sundays. Hotel was perfect for our stay.
3.0
Very disappointed with the bathroom. All bottle were empty shampoo conditioner and soap. Went to all three ice machines to get ice. No ice!!! No toilet paper and our room door didn’t shut properly! Staff was great but room was pretty nasty. Sorry.
5.0
Stayed for a football game. We could walk. Breakfast was nice, could be open til 10 on Mondays and bar could be open on home football Sundays. Hotel was perfect for our stay.
3.0
Very disappointed with the bathroom. All bottle were empty shampoo conditioner and soap. Went to all three ice machines to get ice. No ice!!! No toilet paper and our room door didn’t shut properly! Staff was great but room was pretty nasty. Sorry.
3.0
The hotel room was not very clean and it the shampoo and soap was empty. Also the pool was shut down for maintenance and we booked it because it had a pool.
3.0
The hotel room was not very clean and it the shampoo and soap was empty. Also the pool was shut down for maintenance and we booked it because it had a pool.
8.0
The parking area wasn’t working properly and getting in and out of gate was a challenge. The staff wasn’t super helpful figuring this out.
2.0
ice machines broke, had to stay two days because of the Labor Day weekend. They never clean the room the second day no fresh towels no beds made nothing parking lot should have spaces for hotel guests not people going to baseball games pretty sure will never be back again.
2.0
ice machines broke, had to stay two days because of the Labor Day weekend. They never clean the room the second day no fresh towels no beds made nothing parking lot should have spaces for hotel guests not people going to baseball games pretty sure will never be back again.
5.0
Room was clean but we did not have towels refreshed, there was a women’s wig in one of the drawers, and our toilet had a malfunctioning filler unit in the tank which appeared cracked. We went to a Cleveland Guardians game so the location was very convenient. Overall a good stay but housekeeping needs a little more attention to detail.
5.0
Room was clean but we did not have towels refreshed, there was a women’s wig in one of the drawers, and our toilet had a malfunctioning filler unit in the tank which appeared cracked. We went to a Cleveland Guardians game so the location was very convenient. Overall a good stay but housekeeping needs a little more attention to detail.
2.0
Non existent customer service
1.0
I have visited this hotel numerous times and had great stays. The staff that runs the front desk and parking attendant (when’s she there) now are horrible. Rude,very dismissive to your concerns and definitely lack professionalism.
Your front desk is the face of your establishment. It’s turned into a low budget hotel with high rates.
2.0
Non existent customer service
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Cleveland Heights?
O preço médio de um alojamento em Cleveland Heights é de 123 € por noite. Este alojamento é 9 € mais barato do que a média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Hilton Garden Inn Cleveland Downtown. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Hilton Garden Inn Cleveland Downtown. Aproveite a água!
Hilton Garden Inn Cleveland Downtown permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Hilton Garden Inn Cleveland Downtown?
Encontrámos 8 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e lavandaria.
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