The internet was unreliable which shortened my stay.

Besides standing and waiting at the front desk to check in while the girl seemed to be on the phone not talking to someone, just minimally responding for 10 minutes. The hotel was good for the purpose of the visit.

Besides standing and waiting at the front desk to check in while the girl seemed to be on the phone not talking to someone, just minimally responding for 10 minutes. The hotel was good for the purpose of the visit.

Nice property and felt safe

No free breakfast, like i thought. It was 13 something for a hot plate

No free breakfast, like i thought. It was 13 something for a hot plate

we stayed there for convenience while attending a concert at the Foellinger theatre.

we stayed there for convenience while attending a concert at the Foellinger theatre.

Room was nice, bed was comfortable and the shower was hot.

Room was nice, bed was comfortable and the shower was hot.

Enjoyed staying at your facility

Enjoyed staying at your facility

Bathroom was missing towels and had NO SOAP. If room is not prepared then don’t have people stay.

Bathroom was missing towels and had NO SOAP. If room is not prepared then don’t have people stay.

The main lobby entrance was caution-taped off. We had to use a side door to access the lobby which had no working A/C. We arrived at 2:20 and asked if it would be possible for an early check in (check in is at 3). Was told no, which was fine. Went back in at 3 to be told the room still wasn’t available and they would let us know when it was. They said they had to be told by the housekeeping supervisor that we could get in. We were traveling with a baseball group so there was a full-lobby waiting for rooms. I think we were finally given room keys around 3:30. My card was ran twice… I was told the first time it was for incidental ($25) but it was really ran for the full price of the room again. Then I was asked for it to be ran again for incidental. I refused to provide my card again then was advised yes it had been ran, for the full amount. It was corrected by the evening time, thankfully. The pool had way too much chlorine, you could hardly sit in the pool area without burning eyes. The room was nice, no complaints other than they provided two towels for a 4 person occupancy room. I had no issue getting two more towels from the front desk.

The main lobby entrance was caution-taped off. We had to use a side door to access the lobby which had no working A/C. We arrived at 2:20 and asked if it would be possible for an early check in (check in is at 3). Was told no, which was fine. Went back in at 3 to be told the room still wasn’t available and they would let us know when it was. They said they had to be told by the housekeeping supervisor that we could get in. We were traveling with a baseball group so there was a full-lobby waiting for rooms. I think we were finally given room keys around 3:30. My card was ran twice… I was told the first time it was for incidental ($25) but it was really ran for the full price of the room again. Then I was asked for it to be ran again for incidental. I refused to provide my card again then was advised yes it had been ran, for the full amount. It was corrected by the evening time, thankfully. The pool had way too much chlorine, you could hardly sit in the pool area without burning eyes. The room was nice, no complaints other than they provided two towels for a 4 person occupancy room. I had no issue getting two more towels from the front desk.

Incredibly clean, well laid out rooms with wonderful amenities. Close to Parkview Regional Hospital, which made visiting a family member daily very easy.

Nice hotel. Friendly staff. Bathroom in our room wasn’t very clean. Would still stay here again if in the area.

Nice hotel. Friendly staff. Bathroom in our room wasn’t very clean. Would still stay here again if in the area.

Incredibly clean, well laid out rooms with wonderful amenities. Close to Parkview Regional Hospital, which made visiting a family member daily very easy.

The room was very comfortable. Everything was very nice. The supper and breakfast buffets were great. The staff was . very helpful and kind. I would definitely stay here again.

Such amazing staff. Breakfast was amazing.

Such amazing staff. Breakfast was amazing.

The room was very comfortable. Everything was very nice. The supper and breakfast buffets were great. The staff was . very helpful and kind. I would definitely stay here again.

Desk associate very nice Maybe undergoing some renovation? Smelled musty in lobby and room Shower had some rust/mold Room itself was comfortable

Desk associate very nice Maybe undergoing some renovation? Smelled musty in lobby and room Shower had some rust/mold Room itself was comfortable

Breakfast is handled poorly and the woman i assume is the manager is so loud. I heard every conversation she had for an hour. It was very annoying and uncomfortable.

Breakfast is handled poorly and the woman i assume is the manager is so loud. I heard every conversation she had for an hour. It was very annoying and uncomfortable.

Comfortable friendly staff

Comfortable friendly staff

All was good and the pool & hot tub appeared to be kept very clean

All was good and the pool & hot tub appeared to be kept very clean