Nice hotel, comfy rooms. Pool lovely. Nice breakfast. Only negative is that the bathroom could do with a bit of updating.

The hall was pitch black when we arrived. No lights anywhere. The place is older and had a moldy smell.

The hall was pitch black when we arrived. No lights anywhere. The place is older and had a moldy smell.

The staff were always so friendly and helpful. Unfortunately the place was not very clean. You also have to request your room be cleaned which was never told to us until we ask. We were there in August, there were heat advisory everyday. The room only had little ac unit on the wall which did not really cool at all. As it is now with the nasty room and poor ac I wouldn't stay here again. They really to do some work on the rooms

The staff were always so friendly and helpful. Unfortunately the place was not very clean. You also have to request your room be cleaned which was never told to us until we ask. We were there in August, there were heat advisory everyday. The room only had little ac unit on the wall which did not really cool at all. As it is now with the nasty room and poor ac I wouldn't stay here again. They really to do some work on the rooms

Great location on Jekyll Island, not far from restaurants. Very near the path around the island, bikes are available to rent at the hotel. Comfortable beds. Very chilled out and relaxing location.

Staff on night shift was struggling. I had reserved a suite and they gave me a suite (room 327) that smelled like water damage, had an old smoke detector hanging 2 feet out of the ceiling, had a new smoke dector beeping and saying low battery, and had an empty slim Jim wrapper on the floor right in the middle of the closet. Couldn't do it... I went back and asked for another room. They gave me room 322. When I opened that room there were 3 people standing in the room. They gave me a room that was not available! The people in the room stated that wasn't the first time it happened to them. On the 3rd attempt they got it right, but I was subjected to the staffer who was trying to help me get all kissy kissy with her boyfriend on the elevator. The next day same staffer informed me that she was sorry, gave me some excuses, and told me she put something in the system so I could get a partial refund. Expedia tried to get the refund but they were unable to get in touch with management after trying for several days. This hotel should definitely do random drug test on their employees.

Our room was not cleaned well when we arrived. Spent a lot of time making the room comfortable in order to rest. Smoke detector beeping non stop. Housekeeping came in the next day and cleaned properly.

Our room was not cleaned well when we arrived. Spent a lot of time making the room comfortable in order to rest. Smoke detector beeping non stop. Housekeeping came in the next day and cleaned properly.

Very well maintained and near to beach. Food options could have been better

Great stay at jekyll island!

Great stay at jekyll island!

Beach walking

The property was very clean. Everyone was very nice at the property. The breakfast was good and very filling.

The property was very clean. Everyone was very nice at the property. The breakfast was good and very filling.

The rooms need updating

The rooms need updating

Front desk staff was great but the cleaning staff was not. The rokm was clean but on the day of checkout the cleaning staff was knocking on our door at 9am to see if we were gone. Checkout time was 11am. They made us feel rushed to leave. The cleaning staff should not be knocking on doors at all. They should be checking with the front desk to see who has checked out. This was totally uncalled for.

Front desk staff was great but the cleaning staff was not. The rokm was clean but on the day of checkout the cleaning staff was knocking on our door at 9am to see if we were gone. Checkout time was 11am. They made us feel rushed to leave. The cleaning staff should not be knocking on doors at all. They should be checking with the front desk to see who has checked out. This was totally uncalled for.

Room had flies and when we opened the windows there were dead gnats. You could tell those window covers were not opened and cleaned

Room had flies and when we opened the windows there were dead gnats. You could tell those window covers were not opened and cleaned

This was a great place to relax for the weekend. Everything was superb and the staff was willing to assist with everything.

This was a great place to relax for the weekend. Everything was superb and the staff was willing to assist with everything.

I’ve stayed here many many times. Great experience every time. Thank you

I’ve stayed here many many times. Great experience every time. Thank you

Property was as advertised. Accessing the beach was easy and the hotel was centrally located on the island. Room was spacious and clean and the AC worked well. I also appreciated that the room had a ceiling fan.

Worst experience ever! Pool was closed with no notice or information. Three rooms in under three hours, each one dirtier and more broken than the last. Tried to speak to a manager who was apparently never on the property. Left around 10pm the first night, didn’t stay here! They refused to refund me fully, claimed I didn’t check out until the morning. Again tried to speak with the manager who never called me liked I’d requested, was ‘out to lunch’ and never called me after I again left my name and phone number. My kids cried themselves to sleep that night in the new hotel I had to book. Nothing like paying for two hotels and feeling downtrodden on what was supposed to be a wonderful family vacation.

Worst experience ever! Pool was closed with no notice or information. Three rooms in under three hours, each one dirtier and more broken than the last. Tried to speak to a manager who was apparently never on the property. Left around 10pm the first night, didn’t stay here! They refused to refund me fully, claimed I didn’t check out until the morning. Again tried to speak with the manager who never called me liked I’d requested, was ‘out to lunch’ and never called me after I again left my name and phone number. My kids cried themselves to sleep that night in the new hotel I had to book. Nothing like paying for two hotels and feeling downtrodden on what was supposed to be a wonderful family vacation.

Feels like home

Feels like home

Very nice and clean, close to beach.

Very nice and clean, close to beach.