The resort itself is amazing and so is the service. When we checked in we were given rooms on the ground floor which suffered from a bad odour as well as from lizards on the wall inside the room. We notified the reception and were offered a change the following day. The new room was good and better however we kept having issues with the door not opening and had to call reception several times for help. The pool is very nice and so is the location.

The resort itself is amazing and so is the service. When we checked in we were given rooms on the ground floor which suffered from a bad odour as well as from lizards on the wall inside the room. We notified the reception and were offered a change the following day. The new room was good and better however we kept having issues with the door not opening and had to call reception several times for help. The pool is very nice and so is the location.

Overall hotel was OK. Wouldn’t recommend nor would stay again. There was a bad smell in the room the whole of the stay (bad being an undertanrement). Addressed the staff about this and they sprayed a nice room spray one day but the smell remained. Might I comment we had two rooms at the hotel and both stank badly. Tea refills and shampoos never refilled properly in the room. Nice pools. Staff was very unfhelpful and mostly unfriendly. Breakfast not suitable for vegetarians at all or those seeking halal food. Pork was mixed in our vegetarian omelette and besides the omlette everything contained chicken or pork except for the fruit and bread! When we complained to the manager about the pork in our omelette she didn’t react at all sypathetic and was frankly quite rude. However I think she realised this after and sent fruit platters to our rooms and also later apologised but one of the fruit platters was delivered to the wrong room so we only ever saw the one. Rooms were decorated well but bathrooms outdated. The hotel however did accommodate to our early arrival/check although we did have to wait an hour in the lobby (unairconditioned lobby) before the rooms were ready. Welcome drinks were nice.

Overall hotel was OK. Wouldn’t recommend nor would stay again. There was a bad smell in the room the whole of the stay (bad being an undertanrement). Addressed the staff about this and they sprayed a nice room spray one day but the smell remained. Might I comment we had two rooms at the hotel and both stank badly. Tea refills and shampoos never refilled properly in the room. Nice pools. Staff was very unfhelpful and mostly unfriendly. Breakfast not suitable for vegetarians at all or those seeking halal food. Pork was mixed in our vegetarian omelette and besides the omlette everything contained chicken or pork except for the fruit and bread! When we complained to the manager about the pork in our omelette she didn’t react at all sypathetic and was frankly quite rude. However I think she realised this after and sent fruit platters to our rooms and also later apologised but one of the fruit platters was delivered to the wrong room so we only ever saw the one. Rooms were decorated well but bathrooms outdated. The hotel however did accommodate to our early arrival/check although we did have to wait an hour in the lobby (unairconditioned lobby) before the rooms were ready. Welcome drinks were nice.

Rooms are subpar. The placement for outlets are strange. Waitstaff eat pool bar unfriendly and pool was dirty.

Rooms are subpar. The placement for outlets are strange. Waitstaff eat pool bar unfriendly and pool was dirty.

The Expedia ap rates this hotel as a 4.0 out of 5 and the photo looks like a pleasant location for a vacation. When you arrive there are several workers at the front of the hotel and they just stand around and don't offer to take your bags so you bring them in yourself. Apparently the hotel was very popular with Thai people 10 years ago but the hotel is now old and outdated with an archaic appearance. We checked in early and stayed for 10 minutes before we decided to check out before the actual check-in time of 2 pm. The room was old, dark, with a safety deposit box that is made of wood and has a large and bulky portable steel lock. This did not seem like a safe way to store our valuables. Because we could not get adequate wifi access in the room to call Expedia to cancel the booking we went to the front lobby to cancel and decided it was better to check-out before the check-in time. However they would not offer a refund "because of policy". So if there are any issues there is no possibility of getting a refund at all. The hotel is maybe a 2.5 out of 4. We then went to Beyond Krabi resort after this which is also advertised as a 4.0 out of 5. However comparatively Beyond Krabi is more like a 10 out of 5 when compared to the Krabi Thai village. Save your time and money don't check-in to the Krabi Thai village as the advertising is false.

The Expedia ap rates this hotel as a 4.0 out of 5 and the photo looks like a pleasant location for a vacation. When you arrive there are several workers at the front of the hotel and they just stand around and don't offer to take your bags so you bring them in yourself. Apparently the hotel was very popular with Thai people 10 years ago but the hotel is now old and outdated with an archaic appearance. We checked in early and stayed for 10 minutes before we decided to check out before the actual check-in time of 2 pm. The room was old, dark, with a safety deposit box that is made of wood and has a large and bulky portable steel lock. This did not seem like a safe way to store our valuables. Because we could not get adequate wifi access in the room to call Expedia to cancel the booking we went to the front lobby to cancel and decided it was better to check-out before the check-in time. However they would not offer a refund "because of policy". So if there are any issues there is no possibility of getting a refund at all. The hotel is maybe a 2.5 out of 4. We then went to Beyond Krabi resort after this which is also advertised as a 4.0 out of 5. However comparatively Beyond Krabi is more like a 10 out of 5 when compared to the Krabi Thai village. Save your time and money don't check-in to the Krabi Thai village as the advertising is false.

Really a place to relax in a super natural and peaceful atmosphere, the location is excellent and the team very friendly

Really a place to relax in a super natural and peaceful atmosphere, the location is excellent and the team very friendly

Luxurious hotel near the Ao Nang beach. The breakfast buffet is excellent. The staff is great and helpful.

Luxurious hotel near the Ao Nang beach. The breakfast buffet is excellent. The staff is great and helpful.

Hotel is great and spacious. Staff very friendly and approachable and very welcoming. About 5-10 mins walk to Aonang beach. The downfall was the food due to having the same options daily and bland however there is plenty of eateries close by. I would recommend this hotel to friends and family and would visit again.

Hotel is great and spacious. Staff very friendly and approachable and very welcoming. About 5-10 mins walk to Aonang beach. The downfall was the food due to having the same options daily and bland however there is plenty of eateries close by. I would recommend this hotel to friends and family and would visit again.

Beautiful pictures on the website, real life not. the resort was really not what I was expected. really sad.

Beautiful pictures on the website, real life not. the resort was really not what I was expected. really sad.

Bad holiday.

Bad holiday.

We came here at Krabi Thai Village with my wife and my son. We were on the 3rd floor in Deluxe Room. The room was clean and quite big with Thai style decoration. Breakfast was great with many selections both Thai dishes and International dishes.

We came here at Krabi Thai Village with my wife and my son. We were on the 3rd floor in Deluxe Room. The room was clean and quite big with Thai style decoration. Breakfast was great with many selections both Thai dishes and International dishes.

Second time I've stayed here, the last 5 years ago. Rooms very comfortable. Needs new towels and shower heads need de-scaling. The bath had no plug. The bar staff were very lazy preferring to play games rather than offer service around the pool area during the day.

Second time I've stayed here, the last 5 years ago. Rooms very comfortable. Needs new towels and shower heads need de-scaling. The bath had no plug. The bar staff were very lazy preferring to play games rather than offer service around the pool area during the day.

The hotel itself was ok. But it was very badly maintained. Our room was dusty and smelt bad. We had insects in oyr bed and the shèets had stains on them. The manager was increadibly dismissive and sarcastic. After 3 complaints we We were after many complaints to a cleaner room and with a working phone. The room on the website does not look like the room we were in.. they advertise the honeymoon suite as delux room. They add 10 % service charges to all meals and drinks but the staff do not receive it as a tip. The charge goes to the hotel. Staff are very unfriendly...i assume that this is due to how they are treated and the fact that they never recieve gratuity as it is assumed that the service charge goes to them. The hotel is rated as a 4star but the most I would rate it is a 2! The continental breakfast buffet is also very basic. We ended up paying for breakfast elsewhere or eating the thai breakfast instead. Their Thai menu is very reasonable and taste and quality is good. This is one compliment I would give the hotel. The rates the travel agent charges at the hotel is exaggerated to 3 times the cost that you would spend at the kiosk agents 500m away or in the main road. The hotel is a 20min walk from the beach. The staff need tlc. So once you are kind to them and tip them...they do go out of their way. Even tip the cleaner...they need the money and you can see the difference it makes

The hotel itself was ok. But it was very badly maintained. Our room was dusty and smelt bad. We had insects in oyr bed and the shèets had stains on them. The manager was increadibly dismissive and sarcastic. After 3 complaints we We were after many complaints to a cleaner room and with a working phone. The room on the website does not look like the room we were in.. they advertise the honeymoon suite as delux room. They add 10 % service charges to all meals and drinks but the staff do not receive it as a tip. The charge goes to the hotel. Staff are very unfriendly...i assume that this is due to how they are treated and the fact that they never recieve gratuity as it is assumed that the service charge goes to them. The hotel is rated as a 4star but the most I would rate it is a 2! The continental breakfast buffet is also very basic. We ended up paying for breakfast elsewhere or eating the thai breakfast instead. Their Thai menu is very reasonable and taste and quality is good. This is one compliment I would give the hotel. The rates the travel agent charges at the hotel is exaggerated to 3 times the cost that you would spend at the kiosk agents 500m away or in the main road. The hotel is a 20min walk from the beach. The staff need tlc. So once you are kind to them and tip them...they do go out of their way. Even tip the cleaner...they need the money and you can see the difference it makes

The resort and rooms are beautiful, however, the service is horrendous. The staff's English level isn't very high which makes communication very difficult.

The resort and rooms are beautiful, however, the service is horrendous. The staff's English level isn't very high which makes communication very difficult.

Nice and pleasant stay

Nice and pleasant stay

Pleasant stay in a clean hotel. No real complaints, nothing to rave about either

Pleasant stay in a clean hotel. No real complaints, nothing to rave about either

My main dislike iof this hotel was that it was very large with significant walking to our room and two flights of stairs (all open air with no airconditioning). I also didnt care for the fact that the only free wifi is in a small fraction of the open air lobby that is hot and infested with mosquito. to use wifi in the room is extra $. The pools are very large and so is the jungle setting. The rooms are comfortable but definitely have a dated look.

My main dislike iof this hotel was that it was very large with significant walking to our room and two flights of stairs (all open air with no airconditioning). I also didnt care for the fact that the only free wifi is in a small fraction of the open air lobby that is hot and infested with mosquito. to use wifi in the room is extra $. The pools are very large and so is the jungle setting. The rooms are comfortable but definitely have a dated look.