This is not a 5 star hotel. Since you walk in no one helps you with the bags, there is no hospitality and people are extremely rude and not helpful. The rooms smell like an old perfume store and it’s extremely noisy. Don’t make the same mistake i made! There are better options

This is not a 5 star hotel. Since you walk in no one helps you with the bags, there is no hospitality and people are extremely rude and not helpful. The rooms smell like an old perfume store and it’s extremely noisy. Don’t make the same mistake i made! There are better options

The property was impeccable and the staff went out of their way to make sure we were comfortable and enjoying our stay.

The property was impeccable and the staff went out of their way to make sure we were comfortable and enjoying our stay.

This hotel is well-known in a good location. Overall it is a nice hotel. But it is not up to the expectation for the price and "reputation" . When I arrived in the morning to leave my luggage, the desk person gave me the information about the city bus but did not check the schedule, nor did not call to confirm. So I waited at the station just across the street from the hotel almost an hour. So I returned to the desk and he called the bus office and found that the bus was not running into the station that day because of some special event. When I returned to the hotel, another person at the desk did not give me any information about breakfast , wifi and etc. he said that my luggage was in my room, but it wasn't. Breakfast menu could include more fruit and vegetables.

This hotel is well-known in a good location. Overall it is a nice hotel. But it is not up to the expectation for the price and "reputation" . When I arrived in the morning to leave my luggage, the desk person gave me the information about the city bus but did not check the schedule, nor did not call to confirm. So I waited at the station just across the street from the hotel almost an hour. So I returned to the desk and he called the bus office and found that the bus was not running into the station that day because of some special event. When I returned to the hotel, another person at the desk did not give me any information about breakfast , wifi and etc. he said that my luggage was in my room, but it wasn't. Breakfast menu could include more fruit and vegetables.

The hotel is immaculate with very friendly service. Being able to park the car across the street is an extra bonus. The location can’t be beat. You’re a two minute walk from the best parts of Ortigia. The rooms are spacious. We loved our stay.

The hotel is immaculate with very friendly service. Being able to park the car across the street is an extra bonus. The location can’t be beat. You’re a two minute walk from the best parts of Ortigia. The rooms are spacious. We loved our stay.

The air conditioner is broken. The room is hot as hell. This should not happened in a 5 star hotel. Worst experience ever!

The air conditioner is broken. The room is hot as hell. This should not happened in a 5 star hotel. Worst experience ever!

Service was absolute excellent. Each member of the staff went out of their way to be helpful. Included breakfast was abundant. View from balcony restaurant was really beautiful.

Service was absolute excellent. Each member of the staff went out of their way to be helpful. Included breakfast was abundant. View from balcony restaurant was really beautiful.

Superb service! Fantastic breakfast. Room was ok.

Superb service! Fantastic breakfast. Room was ok.

Great location and staff. Food excellent at La Terasse and at breakfast.

Great location and staff. Food excellent at La Terasse and at breakfast.

Right on the ocean near the ocean promenade.

Right on the ocean near the ocean promenade.

We had a lovely two day stay here with the family. We arrived with a camper van and the Hotel was very accommodating with parking. Overall very pleased, many thanks!

It is like stepping on to the titanic. It has oldish furniture etc but it was safe, quiet and the staff were lovely. Recommend staying there Greta location.

We had a lovely two day stay here with the family. We arrived with a camper van and the Hotel was very accommodating with parking. Overall very pleased, many thanks!

It is like stepping on to the titanic. It has oldish furniture etc but it was safe, quiet and the staff were lovely. Recommend staying there Greta location.

Lovely hotel at the north western tip of Ortigia. The whole island is easily walkable and it only yook us 20 minutes ir so to walk to the archealogical park on the mainland. The staff at the hotel were all very polite, friendly and really helpful especially with our airport transfer at 4.30 am! They even packed us a fantastic breakfast to take with us. Would definitely stay with them again should we return to Sicily.

Lovely hotel at the north western tip of Ortigia. The whole island is easily walkable and it only yook us 20 minutes ir so to walk to the archealogical park on the mainland. The staff at the hotel were all very polite, friendly and really helpful especially with our airport transfer at 4.30 am! They even packed us a fantastic breakfast to take with us. Would definitely stay with them again should we return to Sicily.

The location is very good and the service is wonderful.

The location is very good and the service is wonderful.

The hotel was in great condition and the staff was attentive. The room was nice but a bit small. Great location . Excellent restaurant

The hotel was in great condition and the staff was attentive. The room was nice but a bit small. Great location . Excellent restaurant

Friendly staff, comfortable rooms and great food. Perfect.

Friendly staff, comfortable rooms and great food. Perfect.

Great location that allow one to walk to all areas of Ortigia and the heart of Sirricusa.

Great location that allow one to walk to all areas of Ortigia and the heart of Sirricusa.