Overall decent

Overall decent

It was a very clean and quiet hotel, and the breakfast was great with lots of choices.

It was a very clean and quiet hotel, and the breakfast was great with lots of choices.

Attendant at check-in was great. Clean and nice rooms

Attendant at check-in was great. Clean and nice rooms

good and clean

good and clean

it was great

it was great

The only problem was we requested the room to be cleaned everyday. It happened the first night but not the second

The only problem was we requested the room to be cleaned everyday. It happened the first night but not the second

We stay here for a work trip two night’s, and it’s was very good for the price that we pay, the air conditioning works good, good beds and nice staff.

We stay here for a work trip two night’s, and it’s was very good for the price that we pay, the air conditioning works good, good beds and nice staff.

Last minute booking for $100. Bargain! Clean and spacious and pretty comfortable. Great budget hotel. Pool area wasn’t cleaned, but it was spring and raining.

Last minute booking for $100. Bargain! Clean and spacious and pretty comfortable. Great budget hotel. Pool area wasn’t cleaned, but it was spring and raining.

Tough to access off Holcomb Bridge Road going west.

Tough to access off Holcomb Bridge Road going west.

Rude customer services. Security deposit was held for more than 3 weeks after checked out. When called, I was asking to check with my bank first. Absolutely not recommend.

Rude customer services. Security deposit was held for more than 3 weeks after checked out. When called, I was asking to check with my bank first. Absolutely not recommend.

Very nice place to stay. Would definitely stay here again.

Very nice place to stay. Would definitely stay here again.

There was a mix-up on check-in: they didn't have our reservation readily handy and there was some confusion. Having a light switch as you come into the room to light the bed/main area would be nice.

There was a mix-up on check-in: they didn't have our reservation readily handy and there was some confusion. Having a light switch as you come into the room to light the bed/main area would be nice.

Everything was great except coffee,very acidic,bitter

Everything was great except coffee,very acidic,bitter

Check-in was fast and friendly. Immediate view of the room was good...seemed clean. Then late at nighy, when we got ready to go to sleep, we found bedbugs!

Check-in was fast and friendly. Immediate view of the room was good...seemed clean. Then late at nighy, when we got ready to go to sleep, we found bedbugs!

I am disabled and walk with a cane. When I arrived at the registration desk to check in, the staff member was training a new staff member. Okay, I understand. But the training process took so long that I had to tell the staff member that I needed to sit down because I could not stand up so long through the complete trading process. After making this request, fortunately, the training immediately stopped and the staff member took over and quickly completed the registration. I believe the staff person who was trying someone was short sided. Firstly, I walk with a cane and was walking very, very slow to the front desk. I was the only person checking in. Secondly, when I arrived to the desk I asked if there were any accessibility rooms available. I was told all the accessibility rooms were sold out. Okay, I just took a normal room I purchased online for the evening. My concern here is that the front desk staff knew I was disabled in two ways and still took a trainee through a long-term process making me wait for a long time as he trained the new employee for registration. This was a poor decision. He should have stopped the training and took care of me quickly to provide no delay for my registration without me having to ask to sit down while he was training someone. I was in a lot of pain last night and was having trouble walking and standing. The staff person was more interested in training the new staff member than assessing my needs as a disabled customer.

I am disabled and walk with a cane. When I arrived at the registration desk to check in, the staff member was training a new staff member. Okay, I understand. But the training process took so long that I had to tell the staff member that I needed to sit down because I could not stand up so long through the complete trading process. After making this request, fortunately, the training immediately stopped and the staff member took over and quickly completed the registration. I believe the staff person who was trying someone was short sided. Firstly, I walk with a cane and was walking very, very slow to the front desk. I was the only person checking in. Secondly, when I arrived to the desk I asked if there were any accessibility rooms available. I was told all the accessibility rooms were sold out. Okay, I just took a normal room I purchased online for the evening. My concern here is that the front desk staff knew I was disabled in two ways and still took a trainee through a long-term process making me wait for a long time as he trained the new employee for registration. This was a poor decision. He should have stopped the training and took care of me quickly to provide no delay for my registration without me having to ask to sit down while he was training someone. I was in a lot of pain last night and was having trouble walking and standing. The staff person was more interested in training the new staff member than assessing my needs as a disabled customer.

Great place! I’d highly recommend it

Great place! I’d highly recommend it