The room we were given (floor 1 room 152) looks nothing like advertised. The bed sheets were clean but the everything else was filthy, the walls need to be vacuumed there was that must dust. The bathroom floor was sticky and the whole room stunk of drains.

The room we were given (floor 1 room 152) looks nothing like advertised. The bed sheets were clean but the everything else was filthy, the walls need to be vacuumed there was that must dust. The bathroom floor was sticky and the whole room stunk of drains.

Perfect beach hotel, right by the promenade, easy arking on site or on street, and staff service was 5*. Will definitely be back in the area, prefer it to Blackpool

Perfect beach hotel, right by the promenade, easy arking on site or on street, and staff service was 5*. Will definitely be back in the area, prefer it to Blackpool

Welcoming even at 11:30pm arrival time. Service - meals, inside and outside bar, reception all 5 star. This is a family and team who define customer service. Thank you

Welcoming even at 11:30pm arrival time. Service - meals, inside and outside bar, reception all 5 star. This is a family and team who define customer service. Thank you

Great location. We were attending the Lytham Festival and local transport links were very good and just across the road from the Pier.

Great location. We were attending the Lytham Festival and local transport links were very good and just across the road from the Pier.

Will not be staying there again

Will not be staying there again

Area very pleasant. Good public transport. Bathroom needed updating, bedroom comfortable. Dining options limited.

Area very pleasant. Good public transport. Bathroom needed updating, bedroom comfortable. Dining options limited.

Room condition very dated old 70s ceiling tiles broken and cracked. This was a de luxe room ot cheap by any means. Bar service slow ,breakfast not good. Thank goodness St Annes is lovely just a shame about the hotel. Passed on breakfast 2nd day. The opinions of a few was coach party's and functions get the better rooms,

Room condition very dated old 70s ceiling tiles broken and cracked. This was a de luxe room ot cheap by any means. Bar service slow ,breakfast not good. Thank goodness St Annes is lovely just a shame about the hotel. Passed on breakfast 2nd day. The opinions of a few was coach party's and functions get the better rooms,

The hotel itself was very nice especially from the front, but sadly are room was last room at the end of the hotel and it wasnt very nice was like being in a dungeon, it took us a good few minutes to get to our room and it was like a maze. Sad thing is the hotel from the front was really nice but looks like the room we had was just a add-on to the hotel and didnt really feel like we was part of the hotel.Its like the have concentrated on the front of the hotel and just took the back to it. Overall lovely place but room wasnt the best

The hotel itself was very nice especially from the front, but sadly are room was last room at the end of the hotel and it wasnt very nice was like being in a dungeon, it took us a good few minutes to get to our room and it was like a maze. Sad thing is the hotel from the front was really nice but looks like the room we had was just a add-on to the hotel and didnt really feel like we was part of the hotel.Its like the have concentrated on the front of the hotel and just took the back to it. Overall lovely place but room wasnt the best

We have stayed many times at this hotel and it has always been pleasant, very clean and cannot fault the staff, apart from one young man serving on the bar on Saturday night whom I asked for a Long Island ice tea, he said no the hot drinks machine is broke ? I said it’s a cocktail? And he replied abruptly I know but we’re not doing them ?apart from that it was lovely.

We have stayed many times at this hotel and it has always been pleasant, very clean and cannot fault the staff, apart from one young man serving on the bar on Saturday night whom I asked for a Long Island ice tea, he said no the hot drinks machine is broke ? I said it’s a cocktail? And he replied abruptly I know but we’re not doing them ?apart from that it was lovely.

Hotel run down - food disgrace - can’t cope with large parties - breakfast undercooked no cups etc - dinner steaks like shoe leather and cold extras - service was ok - poor staff working in a run down shanty really

Hotel run down - food disgrace - can’t cope with large parties - breakfast undercooked no cups etc - dinner steaks like shoe leather and cold extras - service was ok - poor staff working in a run down shanty really

I really enjoyed my 4 night stay. Everything was easy access as I have a disability. Would recommend this hotel for its amenities and cleanliness.

I really enjoyed my 4 night stay. Everything was easy access as I have a disability. Would recommend this hotel for its amenities and cleanliness.

Room was lovely but bathroom needed updating badly. The chairs in the lounge needed replacing as you sanck to the floor and they were well worn on the arms.

Room was lovely but bathroom needed updating badly. The chairs in the lounge needed replacing as you sanck to the floor and they were well worn on the arms.

On arrival there was an intial mix up of room, number, it was 3rd time lucky after being sent to 3 different rooms. The room was basic but okay howver there was an awful smell coming from the plug hole in bathroom sink.. This was known to staff as both bathroom and main room windows were wide open , obviously to mask the smell. We decided that as pushed for time and if we kept bathroom door closed we would put up with it for one night.. Later on in bar area we met night manager Dave who was fantastic, we told him abiut the bathroom smell, he said there was a problem with some of the pipes. This aside I have to say the overall hotel experience was good. The bar and dining area are excellent. Enjoyed good breakfast with friendly and very helpful staff.. Would stay again, hopefully drainage issue is sorted.

On arrival there was an intial mix up of room, number, it was 3rd time lucky after being sent to 3 different rooms. The room was basic but okay howver there was an awful smell coming from the plug hole in bathroom sink.. This was known to staff as both bathroom and main room windows were wide open , obviously to mask the smell. We decided that as pushed for time and if we kept bathroom door closed we would put up with it for one night.. Later on in bar area we met night manager Dave who was fantastic, we told him abiut the bathroom smell, he said there was a problem with some of the pipes. This aside I have to say the overall hotel experience was good. The bar and dining area are excellent. Enjoyed good breakfast with friendly and very helpful staff.. Would stay again, hopefully drainage issue is sorted.

The location was central and on the beach. Plenty of facilities in the hotel to keep children amused and good it is dog friendly. The staff were excellent, nothing was too much trouble and they went the extra mile to make sure our family celebration (17 of us) made it a great experience for everybody.

The location was central and on the beach. Plenty of facilities in the hotel to keep children amused and good it is dog friendly. The staff were excellent, nothing was too much trouble and they went the extra mile to make sure our family celebration (17 of us) made it a great experience for everybody.

Very good.

Very good.

We were allocated a room in the old building. The corridors leading to our room were dirty and so narrow, we had to walk in single file. The room was old and tired and in need of refurbishment but the worse feature was that the whole floor was above the function room in the basement. Around 9pm, the music started in the function room and the walls in our room started to vibrate from the booming sound. We were informed that the music would continue until 1am and after a strong complaint were offered another room in the main building. We had to change rooms at 11.45pm. The new room also required some work but at least was quiet. The toilet flush leaked all night and continually topped up and there were missing tiles in the bathroom. The staff were friendly but could only work with what they had. Avoid.

The room was clean and comfortable but once some people entered the room above all we could hear was them walking backwards and forwards on creaky floorboards. The hot water was luke warm so we didn’t enjoy the bath at all. There was a big function on so the disco carried on till around 2am and we could hear the music in our bedroom at the back of the hotel. On the plus side a nice guitarist in the reception area and a good breakfast. Recommend before booking ask for a room on the top floor at the front of the hotel. Staff very friendly and helpful though