A nice hotel and staff are polite helpful and professional. Breakfast provided was the best I ever come across. Very authentic Indian foods were served along with typical western foods. Clean overall though at times you may have to wait a bit to get the hot water coming.

I stayed at this property starting May 9th to May 12th. The trip started off well and then turned into a nightmare on May 11th. The Hotel AC was out for the majority of the day in the blistering heat and the hotel staff were unresponsive to the situation. Despite several attempts to reach upper management to request a refund for one night's stay, no communication has been received from the hotel. There are better alternatives around in the cantonment area. I booked this hotel based on the suggestion of a family relative and I should have looked for alternatives.

Beautiful rooms and amazing location

Beautiful rooms and amazing location

What started off a good stay turned into a nightmare on the 3rd day when the hotel AC broke in thr blistering heat and limited response from the staff . Several attempts to request refund for the last day have gone unanswered by the hotel . There are other better alternatives in the area

What started off a good stay turned into a nightmare on the 3rd day when the hotel AC broke in thr blistering heat and limited response from the staff . Several attempts to request refund for the last day have gone unanswered by the hotel . There are other better alternatives in the area

Spacious rooms excellent service cleanliness good ambience

Spacious rooms excellent service cleanliness good ambience

The Location is Really good through little far from Main temple.

The Location is Really good through little far from Main temple.

Service is good.

Service is good.

AC wasn’t working .. inadequate drinking water .. not recommended

AC wasn’t working .. inadequate drinking water .. not recommended

Hotel lovely and clean Room big but a little dated - old shower curtain & cracked bath. We dined in ‘Tadka’ their ‘specialist Indian restaurant’ and had a disastrous meal. We ordered lamb Vindaloo and after 20 minutes were instead served lamb with a creamy coconut sauce. I questioned this, and the chef told the waiter that he’d instead given us a mild vindaloo because we were western and would prefer it. I didn’t believe this explanation and I suspect they were perhaps just using up leftovers because this wasn’t a ‘mild vindaloo’ but instead a completely different curry (cream/coconut base). Perhaps they thought we might not know the difference. The waiting staff were apologetic and agreed that this wasn’t what we’d ordered and said they’d bring us a replacement instead. We had to wait another 20 minutes and when it arrived, it was closer resembling a vindaloo but this time there was hardly any meat and mainly just bones. (I didn’t even have one piece of meat!) Very disappointing! I’m not one for complaining normally (don’t like the confrontation and awkwardness) but this was far from what you’d expect in a 5* hotel restaurant. The restaurant manager was understanding - we could actually see them berating the chefs (a drawback of the kitchen window) making it a bit uncomfortable for everyone. They gave us complimentary desserts so I suppose the service was good. Aside from the restaurant the rest of our stay was very comfortable. Pool large & clean, service there excellent

Hotel lovely and clean Room big but a little dated - old shower curtain & cracked bath. We dined in ‘Tadka’ their ‘specialist Indian restaurant’ and had a disastrous meal. We ordered lamb Vindaloo and after 20 minutes were instead served lamb with a creamy coconut sauce. I questioned this, and the chef told the waiter that he’d instead given us a mild vindaloo because we were western and would prefer it. I didn’t believe this explanation and I suspect they were perhaps just using up leftovers because this wasn’t a ‘mild vindaloo’ but instead a completely different curry (cream/coconut base). Perhaps they thought we might not know the difference. The waiting staff were apologetic and agreed that this wasn’t what we’d ordered and said they’d bring us a replacement instead. We had to wait another 20 minutes and when it arrived, it was closer resembling a vindaloo but this time there was hardly any meat and mainly just bones. (I didn’t even have one piece of meat!) Very disappointing! I’m not one for complaining normally (don’t like the confrontation and awkwardness) but this was far from what you’d expect in a 5* hotel restaurant. The restaurant manager was understanding - we could actually see them berating the chefs (a drawback of the kitchen window) making it a bit uncomfortable for everyone. They gave us complimentary desserts so I suppose the service was good. Aside from the restaurant the rest of our stay was very comfortable. Pool large & clean, service there excellent

It is a very nice hotel with large rooms. Rooms are clean and generally well maintained. It has three restaurants we dined in two restaurants that offered Indian food choice. Both were excellent. Staff is polite and willing to help. Property is bit old. Bathrooms are nice but water flow in sink is very strong and shower curtains too long.

Nice, clean, hospitable staff

It is a very nice hotel with large rooms. Rooms are clean and generally well maintained. It has three restaurants we dined in two restaurants that offered Indian food choice. Both were excellent. Staff is polite and willing to help. Property is bit old. Bathrooms are nice but water flow in sink is very strong and shower curtains too long.

Nice, clean, hospitable staff

the rooms are old. staff is friendly and very helpful. the restaurant is amazing... great quality and variety of foods till late. lobby is nice. easy walk to mall.

the rooms are old. staff is friendly and very helpful. the restaurant is amazing... great quality and variety of foods till late. lobby is nice. easy walk to mall.

This property is outdated. Its furnishings and bathrooms are old and need replacement. It is not modern st all. Staff is courteous and service oriented. Buffet breakfast is very good.

This property is outdated. Its furnishings and bathrooms are old and need replacement. It is not modern st all. Staff is courteous and service oriented. Buffet breakfast is very good.

Fridge was not working Bath was clogged.Property is out dated

Fridge was not working Bath was clogged.Property is out dated

This trip had 6 destinations and the this accommodation was the worst of all of them with that price range Very poorly maintained bathrooms, constant reminder of needing things i.e. toilet paper etc. Not very good the price…

This trip had 6 destinations and the this accommodation was the worst of all of them with that price range Very poorly maintained bathrooms, constant reminder of needing things i.e. toilet paper etc. Not very good the price…

Shower temperature depends upon if the neighboring rooms are also using it No hot water in the sink

Shower temperature depends upon if the neighboring rooms are also using it No hot water in the sink

Pros: polite staff, clean hotel Cons: cheap furniture, limited supply of toileteries, unprofessionally slow service and constant problem with water supply in bathrooms, expecially hot water

Pros: polite staff, clean hotel Cons: cheap furniture, limited supply of toileteries, unprofessionally slow service and constant problem with water supply in bathrooms, expecially hot water