Pretty nice hotel and great breakfast.

Pretty nice hotel and great breakfast.

Great facilities and very safe during new normal.

Great facilities and very safe during new normal.

Actually I want to give it Full star but theres something I'm not understand from fungtionality of Online Booking either straight from Accor group website or Hotel.com, I was booking far away before day I should check in thru hotel.com , room Non smoking and paid, but when my wife check in front desk said the room are not avaible ,even the person in front desk must check again the booking that I Made, back and forward, and end up with room in the smoking floor. Like or this like we accept that room even I respect they service to over us Spray and clean odor on the room. They said they can't find us the room in non smoking area because they had big group, it should be a problem because we book the hotel far away before our date. Basically this hotel have nice location, hotel staff nice, variety food in the break fast

Actually I want to give it Full star but theres something I'm not understand from fungtionality of Online Booking either straight from Accor group website or Hotel.com, I was booking far away before day I should check in thru hotel.com , room Non smoking and paid, but when my wife check in front desk said the room are not avaible ,even the person in front desk must check again the booking that I Made, back and forward, and end up with room in the smoking floor. Like or this like we accept that room even I respect they service to over us Spray and clean odor on the room. They said they can't find us the room in non smoking area because they had big group, it should be a problem because we book the hotel far away before our date. Basically this hotel have nice location, hotel staff nice, variety food in the break fast

The staffs were friendly and approachable, service was good. However, this hotel seems to be near a mosque which affects our sleep as it was loud and clear when they do their prayers during midnight.

The staffs were friendly and approachable, service was good. However, this hotel seems to be near a mosque which affects our sleep as it was loud and clear when they do their prayers during midnight.

I have few novotel this hotels service as good as the one in malaysia

I have few novotel this hotels service as good as the one in malaysia

Great location. Well maintained hotel. Efficient front desk and hose keeping employees. Safe environment and nice people in Bandung.

Great location. Well maintained hotel. Efficient front desk and hose keeping employees. Safe environment and nice people in Bandung.

Room are clean and nice environment. Only breakfast need to be improve at least more choices.

Room are clean and nice environment. Only breakfast need to be improve at least more choices.

Family friendly hotel, equipped with kids activities such as hand painting,also they have a unique check in counter for kids. Wide spread of breakfast, staffs were all friendly & helpful. Fast room service. Complimentary iron service due to inavailability of iron board. Highly recommended.

Family friendly hotel, equipped with kids activities such as hand painting,also they have a unique check in counter for kids. Wide spread of breakfast, staffs were all friendly & helpful. Fast room service. Complimentary iron service due to inavailability of iron board. Highly recommended.

Staff was helpful and polite. Good breakfast.

Staff was helpful and polite. Good breakfast.

Room was clean and staff were very friendly, especially at the restaurant.

Room was clean and staff were very friendly, especially at the restaurant.

lovely stay. good service from all staffs. nice breakfast. Front desk very kind and helpful. especially Miss Fuji.

lovely stay. good service from all staffs. nice breakfast. Front desk very kind and helpful. especially Miss Fuji.

room spacious and breakfast wonderful

room spacious and breakfast wonderful

I've always enjoyed my stay at Novotel hotels. Was not disappointed!

I've always enjoyed my stay at Novotel hotels. Was not disappointed!

The service we received was outstanding, The staff tried their best to cater to our requests. We had a wonderful and restful stay in Novotel.

The service we received was outstanding, The staff tried their best to cater to our requests. We had a wonderful and restful stay in Novotel.

The hotel is located in the central of city. just 15 min from airport. Room is nice and clean, Breakfast is good, the service is excellent.

Location is good. Istana Plaza Mall about 700 m to go if like to eat at mall nearby or Bandung Indah Plaza Mall less than 1km. The breakfast is nice and staff quite efficient. The only bad experience is after long trip and decided to eat at hotel restaurant. The mee gorang is not hot at all when my wife ate. She told me not warm too, but just finished it since hungry and want quickly go up room to rest. I feed back to the staff whom serve us,but we too tired continue and pay quickly go up the room. Room is quite spacey, but lack of those power switch for 3 pin plug. Overall okay.

Location is good. Istana Plaza Mall about 700 m to go if like to eat at mall nearby or Bandung Indah Plaza Mall less than 1km. The breakfast is nice and staff quite efficient. The only bad experience is after long trip and decided to eat at hotel restaurant. The mee gorang is not hot at all when my wife ate. She told me not warm too, but just finished it since hungry and want quickly go up room to rest. I feed back to the staff whom serve us,but we too tired continue and pay quickly go up the room. Room is quite spacey, but lack of those power switch for 3 pin plug. Overall okay.

The location was convenient. Sadly the spa was closed when I was there.