This is an amazing experience and stay here with warmest staff team every day. I highly recommend this villa

This is an amazing experience and stay here with warmest staff team every day. I highly recommend this villa

The staff were very friendly and accommodating to non-Japanese speakers. The included breakfast and dinner were so filling and immaculate. The stay includes complimentary unlimited Beer, Wine and Spirits.The 10pm complimentary ramen was amazing. It was lovely wearing the complimentary Yukata and Kimono. The in-room Onsen was very relaxing and the three private Onsen were a very unique touch.

The staff were very friendly and accommodating to non-Japanese speakers. The included breakfast and dinner were so filling and immaculate. The stay includes complimentary unlimited Beer, Wine and Spirits.The 10pm complimentary ramen was amazing. It was lovely wearing the complimentary Yukata and Kimono. The in-room Onsen was very relaxing and the three private Onsen were a very unique touch.

The staff were extremely pleasant and helpful. The food was amazing. It was a wonderful experience.

The staff were extremely pleasant and helpful. The food was amazing. It was a wonderful experience.

The best place we stayed in japan! The customer service is amazing & they speak English fairly well. Had an amazing stay

The best place we stayed in japan! The customer service is amazing & they speak English fairly well. Had an amazing stay

Amazing and very attentive service since the moment we checked in. The room is very clean and spacious. Love the onsens at the hotel. The dinner was nice but I won't say it's spectacular. Breakfast in my opinion is better than dinner. Ramen during supper time was a good touch.

Amazing and very attentive service since the moment we checked in. The room is very clean and spacious. Love the onsens at the hotel. The dinner was nice but I won't say it's spectacular. Breakfast in my opinion is better than dinner. Ramen during supper time was a good touch.

Amazing experience. Clean, comfortable stay. Loved the tatami mats throughout. Private onsen was so nice.

Amazing experience. Clean, comfortable stay. Loved the tatami mats throughout. Private onsen was so nice.

Excellent property that is close to the train station and cable car. I would recommend this property and also stay again. Yukutas were not plus size friendly but this didn’t have any effect on our wonderful experience here.

Excellent property that is close to the train station and cable car. I would recommend this property and also stay again. Yukutas were not plus size friendly but this didn’t have any effect on our wonderful experience here.

Overall very good

Overall very good

The hotel is close to the Koen-Shimo Cable Car station so it is easy to reach. The staff was super friendly and helpful even though we don't speak Japanese and some of them didn't speak English. Big rooms and all the free drinks, snacks and pyjamas were a big plus! Room was super warm (maybe even too warm when we arrived) but you can manage the heater yourself. Dinner and the Japanese style breakfast were delicious. Great first ryokan experience for us!

The hotel is close to the Koen-Shimo Cable Car station so it is easy to reach. The staff was super friendly and helpful even though we don't speak Japanese and some of them didn't speak English. Big rooms and all the free drinks, snacks and pyjamas were a big plus! Room was super warm (maybe even too warm when we arrived) but you can manage the heater yourself. Dinner and the Japanese style breakfast were delicious. Great first ryokan experience for us!

Room layout was very good and private outdoor bath with natural hot spring was so nice. Public bath was amazing too!

Room layout was very good and private outdoor bath with natural hot spring was so nice. Public bath was amazing too!

Amazing good and hospitality

Amazing good and hospitality

Excellent accomodation- exceeds my expectations. Dining experience there was nothing I could fault. Helpful staff . Nothing commercialize here. Would definitely recommend and would come back again.

Excellent accomodation- exceeds my expectations. Dining experience there was nothing I could fault. Helpful staff . Nothing commercialize here. Would definitely recommend and would come back again.

Really good traditional Japanese style, very good dining experience.

Really good traditional Japanese style, very good dining experience.

My favourite stay in Japan. Right from the start the hospitality is top notch. The staff kindly kept our shoes for us at the entrance (no shoes are permitted in the ryokan as it is covered with tatami) everytime we came and went. The whole ryokan is so beautiful, traditionally decorated but modern at the same time. We got a room with a private Onsen because we had tattoos. The bed was super comfortable, pillows were customisable, but the beds were singles pushed together with separate quilts so it was a little weird for us. The best part of our stay was food and freebies. Our stay included breakfast and dinner. Both kaiseki style. Some dishes are a little bit much for our palate (preserved side dishes) but overall really really yummy, especially when paired with their recommended sake. Freebies-wise the lounge next to the public baths had free-flow draft beer, soft drinks, tea/coffee, snack, ice cream 24/7 and it was just a dream to sit there in the evening chugging beer after a soak in the onsen. From 10-10.30pm everyone also gathers at the lounge for free-flow ramen (includes chashu) which is freshly cooked in front of you and so delicious after a long day of walking around Hakone. The only con is the location as it is situated on top of steep hill. Don’t be fooled by google maps when it says it is only 300-400m from the station, pulling our luggage up that steep incline was quite a workout. Overall loved loved this place and would definitely return.

My favourite stay in Japan. Right from the start the hospitality is top notch. The staff kindly kept our shoes for us at the entrance (no shoes are permitted in the ryokan as it is covered with tatami) everytime we came and went. The whole ryokan is so beautiful, traditionally decorated but modern at the same time. We got a room with a private Onsen because we had tattoos. The bed was super comfortable, pillows were customisable, but the beds were singles pushed together with separate quilts so it was a little weird for us. The best part of our stay was food and freebies. Our stay included breakfast and dinner. Both kaiseki style. Some dishes are a little bit much for our palate (preserved side dishes) but overall really really yummy, especially when paired with their recommended sake. Freebies-wise the lounge next to the public baths had free-flow draft beer, soft drinks, tea/coffee, snack, ice cream 24/7 and it was just a dream to sit there in the evening chugging beer after a soak in the onsen. From 10-10.30pm everyone also gathers at the lounge for free-flow ramen (includes chashu) which is freshly cooked in front of you and so delicious after a long day of walking around Hakone. The only con is the location as it is situated on top of steep hill. Don’t be fooled by google maps when it says it is only 300-400m from the station, pulling our luggage up that steep incline was quite a workout. Overall loved loved this place and would definitely return.

An amazing stay at a traditional japenese inn. Felt comfortable thought the whole stay! Great amenities!

An amazing stay at a traditional japenese inn. Felt comfortable thought the whole stay! Great amenities!

I must visit this hotel again next time.

I must visit this hotel again next time.