Great, other than throw up all over my car overnight by some random in the parking lot

Our room had a very bad stink to it, they tried to cover it up with febreze, but it did not work and only made it worse. 3 hours later when we came back to the room it's still stunk so they put in an air cleaning machine. It worked a little bit, but the room still stunk. I think the only problem was our room, because I didn't overhear anybody else complaining. Also the carpets were stained. And the night light was flickering through the night. The staff was very apologetic for our problems, but that didn't fix it for our stay. They also would not give us a refund or any other sort of compensation because we booked through a third party (hotels.com). They were fully booked the night that we were there, so they cannot switch rooms for us. The next morning at breakfast they were almost out of everything. I understand that they were fully booked, but they should have realized that and been prepared that everybody would want breakfast.

Our room had a very bad stink to it, they tried to cover it up with febreze, but it did not work and only made it worse. 3 hours later when we came back to the room it's still stunk so they put in an air cleaning machine. It worked a little bit, but the room still stunk. I think the only problem was our room, because I didn't overhear anybody else complaining. Also the carpets were stained. And the night light was flickering through the night. The staff was very apologetic for our problems, but that didn't fix it for our stay. They also would not give us a refund or any other sort of compensation because we booked through a third party (hotels.com). They were fully booked the night that we were there, so they cannot switch rooms for us. The next morning at breakfast they were almost out of everything. I understand that they were fully booked, but they should have realized that and been prepared that everybody would want breakfast.

Great place

Great place

Easy, quiet Inn close to airport. Worked out great!

Easy, quiet Inn close to airport. Worked out great!

The woman at the front desk was great!

The woman at the front desk was great!

The worst customer service I have ever worked with.

The worst customer service I have ever worked with.

Everything was pretty good. Clean mattress’s and bedding. No funky smells. A little bit of water spots starting to form but nothing alarming. I tried to get breakfast a few different times, each time there was nothing left. Laundry on site worked, air worked. Only bad thing was all of a sudden we came back to the entire parking lot closed off for three days. So you have to walk from the back of the hotel because the doors are locked. Then to load and unload you use a side door but as soon as you close it.

Very friendly, comfortable and clean. Would stay here again and recommend itbto family and friends.

Very friendly, comfortable and clean. Would stay here again and recommend itbto family and friends.

Everything was pretty good. Clean mattress’s and bedding. No funky smells. A little bit of water spots starting to form but nothing alarming. I tried to get breakfast a few different times, each time there was nothing left. Laundry on site worked, air worked. Only bad thing was all of a sudden we came back to the entire parking lot closed off for three days. So you have to walk from the back of the hotel because the doors are locked. Then to load and unload you use a side door but as soon as you close it.

Great stay! The service was awesome. Our first room stunk like rotten fish, so when we called front desk they moved us to another room with no hassle. Def recommend!

Everything was great

Great stay! The service was awesome. Our first room stunk like rotten fish, so when we called front desk they moved us to another room with no hassle. Def recommend!

Everything was great

The hotel is literally in the stadium parking lot. Very convenient!

It would have been perfect if there’s a hot tub.

The hotel is literally in the stadium parking lot. Very convenient!

It would have been perfect if there’s a hot tub.

nice

nice

Loved it, super clean and great staff

Fantastic location if you are going to a game a Seat Geek stadium.

Loved it, super clean and great staff

Fantastic location if you are going to a game a Seat Geek stadium.

Bed and noise

Bed and noise

I stayed here after a cancelled flight at Midway. Close to airport and shuttle offered. You must pre-arrange for the shuttle.