Hotel rooms has worn paint on wall. My shower had hair. Overall room was clean but not spotless. Restaurant breakfast waitress was extremely nice.

Hotel rooms has worn paint on wall. My shower had hair. Overall room was clean but not spotless. Restaurant breakfast waitress was extremely nice.

Honestly, I was a little disappointed with our stay. I will say that the customer service as far as trying to resolve our issues was good. The front desk was polite and professional, and the general manager was nice as well. Our first room had ants that we noticed just a few in the armchair the night before and then discovered a bunch more in our bed in the next morning (we did not have food in the bed). They were apologetic and switched us to a different room. The second room was not clean, as there were multiple hairs in the shower and sink. There was a wedding at the attached ballroom on Saturday night. There was very loud, thumping music that could be clearly heard inside until midnight. When we mentioned it to the front desk, apparently several people had complained and they said they were going to ask the wedding party to turn it down, but nothing improved. Lastly, this has really nothing to do with the staff, but I would HIGHLY recommend that this hotel close their pool and re-do the tiles in the pool area, before someone gets severely injured and files a lawsuit. The tiles were incredibly slick, even when dry but especially when wet. The tiles themselves were smooth, not textured and not suitable at all for a pool area. Everyone in our family slipped, while walking SLOWLY and carefully. Sincerely, these are very, very dangerous tiles to have in a pool area. All in all, a very disappointing experience from a Hilton Brand hotel and for the price we paid.

Honestly, I was a little disappointed with our stay. I will say that the customer service as far as trying to resolve our issues was good. The front desk was polite and professional, and the general manager was nice as well. Our first room had ants that we noticed just a few in the armchair the night before and then discovered a bunch more in our bed in the next morning (we did not have food in the bed). They were apologetic and switched us to a different room. The second room was not clean, as there were multiple hairs in the shower and sink. There was a wedding at the attached ballroom on Saturday night. There was very loud, thumping music that could be clearly heard inside until midnight. When we mentioned it to the front desk, apparently several people had complained and they said they were going to ask the wedding party to turn it down, but nothing improved. Lastly, this has really nothing to do with the staff, but I would HIGHLY recommend that this hotel close their pool and re-do the tiles in the pool area, before someone gets severely injured and files a lawsuit. The tiles were incredibly slick, even when dry but especially when wet. The tiles themselves were smooth, not textured and not suitable at all for a pool area. Everyone in our family slipped, while walking SLOWLY and carefully. Sincerely, these are very, very dangerous tiles to have in a pool area. All in all, a very disappointing experience from a Hilton Brand hotel and for the price we paid.

The only side of this hotel was the mattress comfort. The mattresses were terribly hard.

Some of the rooms are outdated and smell.

The only side of this hotel was the mattress comfort. The mattresses were terribly hard.

Some of the rooms are outdated and smell.

Great staff

Great staff

Good prices and excellent location to walk across to the Funny Bone. Also great options for dining and shopping!

Good prices and excellent location to walk across to the Funny Bone. Also great options for dining and shopping!

Good times

Good times

Hotel was fine. Toilet did not flush well. Shower was weak. Toilet paper was not replenished. Half rolls left. Great location though , plenty of eatery choices.

Hotel was fine. Toilet did not flush well. Shower was weak. Toilet paper was not replenished. Half rolls left. Great location though , plenty of eatery choices.

Good stay

Good stay

Very Relaxing

Staff was friendly and helpful. Decor was fresh. Facilities clean.

Staff was friendly and helpful. Decor was fresh. Facilities clean.

Very Relaxing

This was my second time staying at the Hilton Garden Inn. My absolute favorite part is its location in Levis Commons. There are a variety of places to shop and eat at, as well as some salons, a book store, a couple bars, arcade, etc. The hotel itself along with its neighbor is tucked away more towards the back, so you are out of the way/quiet but still so close to everything. Hotel is simple and clean with a nice lobby and easy parking. The outdoor area/commons itself is absolutely adorable! Very well maintained with plants, flowers, string lights, etc. A wonderful place to stay if you are in BG, Perrysburg, Toledo, Maumee surrounding areas! Thank you for a memorable stay! We will definitely be back!

clean

clean

This was my second time staying at the Hilton Garden Inn. My absolute favorite part is its location in Levis Commons. There are a variety of places to shop and eat at, as well as some salons, a book store, a couple bars, arcade, etc. The hotel itself along with its neighbor is tucked away more towards the back, so you are out of the way/quiet but still so close to everything. Hotel is simple and clean with a nice lobby and easy parking. The outdoor area/commons itself is absolutely adorable! Very well maintained with plants, flowers, string lights, etc. A wonderful place to stay if you are in BG, Perrysburg, Toledo, Maumee surrounding areas! Thank you for a memorable stay! We will definitely be back!

It was fine. The hotel is a bit run down in places but overall it was clean and was a decent stay. No complaints.

It was fine. The hotel is a bit run down in places but overall it was clean and was a decent stay. No complaints.

My trip and stay was good

My trip and stay was good

Room was clean and very nice. Couldn’t figure out why the sheets on the bed were inside out.

The hotel was convenient for why we were there and we have stayed before, staff is friendly and efficient and the overall condition of the hotel is nice. Down side, the room was not cleaned as it should have been but, we didn't notice until late as we checked in, put our stuff in the room and left for dinner and then comedy show. The miny fridge still had food from the previous guests and stunk, the bathroom floor had not been swept (there was gum wrappers and toilet paper pieces under sink area) the shampoo and soap were empty in the shower. Additionally they charge 8 dollars to park which I didn't question at the time but, now think is ridiculous.