Everything was great

The hotel staffs were very friendly and professional. I had left my bag in the taxi coming from the airport. One of the staffs called the taxi company and had it delivered to the hotel. I was very grateful. The location of the hotel is great. It is only a few min walk from Ginza Six. The hotel is also clean and the rooms are spacious for a hotel in Tokyo. The only downside is that the hotel interior does not seem very modern.

We loved our stay at this hotel. The room was spacious enough for my family of 4 to be very comfortable. The bathroom was very nice with double sinks as well as a small sink in the separated toilet area. Every night there was an evening snack of a self serve soup in the lobby that we enjoyed. The staff were all very friendly and helpful. The location was perfect in that we could walk to the main shopping areas of Ginza and the Tsukiji fish market within 10 to 15 minutes. I would highly recommend this hotel!

We loved our stay at this hotel. The room was spacious enough for my family of 4 to be very comfortable. The bathroom was very nice with double sinks as well as a small sink in the separated toilet area. Every night there was an evening snack of a self serve soup in the lobby that we enjoyed. The staff were all very friendly and helpful. The location was perfect in that we could walk to the main shopping areas of Ginza and the Tsukiji fish market within 10 to 15 minutes. I would highly recommend this hotel!

I had great stay at Grand Bach hotel in Ginza. My first time to stay in Ginza. I normally stay at Shibuya area, but loved Ginza area for shopping and restaurants. Staff at hotel were great and I would recommend this hotel.

I had great stay at Grand Bach hotel in Ginza. My first time to stay in Ginza. I normally stay at Shibuya area, but loved Ginza area for shopping and restaurants. Staff at hotel were great and I would recommend this hotel.

Average

Average

Centrally located in Ginza, blocks from the main shopping areas and the Ginza/Hibiya/Marunochi. Hotel was easy to find, functional lobby, can get crowded and busy at peak hours. Separate lifts to guest rooms. Decent sized rooms for Tokyo, comfortable. Can recommend and will stay again.

Centrally located in Ginza, blocks from the main shopping areas and the Ginza/Hibiya/Marunochi. Hotel was easy to find, functional lobby, can get crowded and busy at peak hours. Separate lifts to guest rooms. Decent sized rooms for Tokyo, comfortable. Can recommend and will stay again.

Amazing hotel in Ginza. This has been our favorite hotel of our trip to Japan so far. The room is huge and comfortable for our family of four and the staff is incredibly friendly and helpful. The concierge was able to book us a sushi dinner at a nearby restaurant and it was an amazing experience and exactly what we were looking for. Just a few blocks from the outer fish market, close to Ginza six shopping district and very close to metro stations. We were really happy with our choice to stay at this hotel during our time in Tokyo.

Amazing hotel in Ginza. This has been our favorite hotel of our trip to Japan so far. The room is huge and comfortable for our family of four and the staff is incredibly friendly and helpful. The concierge was able to book us a sushi dinner at a nearby restaurant and it was an amazing experience and exactly what we were looking for. Just a few blocks from the outer fish market, close to Ginza six shopping district and very close to metro stations. We were really happy with our choice to stay at this hotel during our time in Tokyo.

short stay for 3-day meeting. Room extremely quiet and comfortable. Breakfasts were excellent. Concierge's recommendations for nearby dining were great. Definitely would recommend this hotel if you are going to be staying in the Ginza area.

short stay for 3-day meeting. Room extremely quiet and comfortable. Breakfasts were excellent. Concierge's recommendations for nearby dining were great. Definitely would recommend this hotel if you are going to be staying in the Ginza area.

Nice central hotel, stylish and comfortable. Executive floor rooms are very nice, but the benefits are meager and not really worth it. Wi-fi was not at all good.

Nice central hotel, stylish and comfortable. Executive floor rooms are very nice, but the benefits are meager and not really worth it. Wi-fi was not at all good.

The hotel is in a great location if you want to be in Ginza. Very close to all the shopping area and also close to the fish market Very friendly staff and a great concierge service. The hotel is comfortable and very clean. We loved staying there.

The hotel is in a great location if you want to be in Ginza. Very close to all the shopping area and also close to the fish market Very friendly staff and a great concierge service. The hotel is comfortable and very clean. We loved staying there.

Our room was very clean, the bedding was so comfortable, we love it! staffs really helpful.

Our room was very clean, the bedding was so comfortable, we love it! staffs really helpful.

No closet but hanging bar and not enough drawers

No closet but hanging bar and not enough drawers

Good!

Comfortable stay, the room is on the smaller size relative to international hotels, but still comfy. The hotel is conveniently located next to several subway lines and also Tsukiji market.

Comfortable stay, the room is on the smaller size relative to international hotels, but still comfy. The hotel is conveniently located next to several subway lines and also Tsukiji market.

Superb service by all the various staff whom we had come into contact with, especially the lady staff at the Conceirge who assisted with our restaurants booking/ confirmation of reservations!

Superb service by all the various staff whom we had come into contact with, especially the lady staff at the Conceirge who assisted with our restaurants booking/ confirmation of reservations!

Highly recommend this hotel and area

Very pleasant stay at this hotel. Excellent location. The room is a comfortable size and the service is very good. Complimentary evening snack. We didn't like the breakfast though.

This was our first stop in Japan. The hotel was just a short walk from the train station. The FANTASTIC Lawson was directly across the street!!! The room was comfortable and luxurious. The extra amenities were WONDERFUL! All kinds of shopping and food choices within walking distance. It was such a terrific “home base” to come back to each night after exploring the city during the day. The staff was so incredibly helpful with the luggage delivery to our next stop. Would LOVE to return to this hotel!!!

Very pleasant stay at this hotel. Excellent location. The room is a comfortable size and the service is very good. Complimentary evening snack. We didn't like the breakfast though.

Excellent location, great staff service, the room is bigger enough.