Booked their absolutely cheapest room, unknowingly, and ended up in a tiny room with a terrible bed. Spoke to the reception the next morning and expressed my dissatisfaction. Was met with full understanding and empathy, and was given another room which was perfect for my three night stay. Lovely staff. Simple, but very functional breakfast room in the basement. Clean room and great bed. The hotel has a good location in the extension of the high street in the centre of town. Short walk to most central attractions.

Staff are all very friendly, informative, most spoke, polite requests are acknowledged. Good location, 3 minutes from bus stops for bus 42 (airport) or 10 min walk from the Radison Blu for the airport express bus. Its centrally located, & can walk to most places Breakfast, whilst not extensive, is sufficient. Map, water, biscuuts, coffee all at reception Bathroom has underfloor heat. Ideal hotel.

A decent hotel in a great location in Tromsø. Staff on the front desk very friendly and helpful. Room basic but comfy bed, kettle and clean shower. No storage space, place to hang coats or jackets. Intermittent room cleaning. Self service breakfast - lots of things often empty if you arrive to breakfast late and delays in refilling them. Reasonable selection - bread, croissants, eggs, yoghurt, cereals, coffee, orange juice. On the whole, a reasonable stay at a reasonable price (from Tromsø).

Helt ok hotell. Sentralt. Men små rom. Ok for 1 natt

Helt ok hotell. Sentralt. Men små rom. Ok for 1 natt

I booked with this hotel based on price, location, and the advertisement said there was parking available. The day I was leaving on my flights, I received a call saying that my room was moved to a sister hotel. I asked for the address and they said they would send me an sms with the new information. By the time I arrived, I still had not received a sms with the new hotel info so decided to drive to the hotel. When I got there it was completely closed due to renovations, so I had to find the number that originally called me to ask for the new hotel information. The check in at the new hotel (city hotel) was easy, however the parking was an unexpected extra fee that came to over around $120 for 4 nights. Additionally, the breakfast that was included in my stay was provided at another sister hotel, so I didn’t even bother trying to make it to another sister hotel every morning. The whole experience was just inconvenient and disappointing.

I booked with this hotel based on price, location, and the advertisement said there was parking available. The day I was leaving on my flights, I received a call saying that my room was moved to a sister hotel. I asked for the address and they said they would send me an sms with the new information. By the time I arrived, I still had not received a sms with the new hotel info so decided to drive to the hotel. When I got there it was completely closed due to renovations, so I had to find the number that originally called me to ask for the new hotel information. The check in at the new hotel (city hotel) was easy, however the parking was an unexpected extra fee that came to over around $120 for 4 nights. Additionally, the breakfast that was included in my stay was provided at another sister hotel, so I didn’t even bother trying to make it to another sister hotel every morning. The whole experience was just inconvenient and disappointing.

Medium comfort and style