St Regis hotel was great location and close to the shopping alley. The hotel staff were very pleasant and helpful with booking lunch reservations. The rooms were spacious with great butler service. The outdoor patio was beautiful and the indoor bar beautifully played live music with great cocktails. The breakfast was included and was delicious with lots of options.

We loved our stay here! Everything from the staff to our room was lovely! The beds were comfortable and the bathroom was beautiful. Fabulous views from the corner room Including from the tub! Turndown service and morning coffee deliveries were both so lovely!

We loved our stay here! Everything from the staff to our room was lovely! The beds were comfortable and the bathroom was beautiful. Fabulous views from the corner room Including from the tub! Turndown service and morning coffee deliveries were both so lovely!

This is a beautiful property in a great location, adjacent to a metro stop. The service and the rooms were perfect. The rooftop dining area was beautiful at night, with a view of the Osaka skyline. Recommend a stay here in this beautiful city!

This is a beautiful property in a great location, adjacent to a metro stop. The service and the rooms were perfect. The rooftop dining area was beautiful at night, with a view of the Osaka skyline. Recommend a stay here in this beautiful city!

I had a wonderful stay at the St. Regis! The staff was super accommodating and went above and beyond to ensure our stay was great! The premises were clean and so was our room. The food was great (I ate at the bar, the restaurant, and the breakfast station downstairs). Everything was amazing and I will definitely be coming back when I return to Osaka.

I had a wonderful stay at the St. Regis! The staff was super accommodating and went above and beyond to ensure our stay was great! The premises were clean and so was our room. The food was great (I ate at the bar, the restaurant, and the breakfast station downstairs). Everything was amazing and I will definitely be coming back when I return to Osaka.

A convenient, nice place to stay in Hommachi, central Osaka. Covered pedestrian walkways and subway stations are nearby.

A convenient, nice place to stay in Hommachi, central Osaka. Covered pedestrian walkways and subway stations are nearby.

The hotel is centrally located, and the service is unmatched. The hotel is beautiful, rooms spacious, and the bar is gorgeous as well. We would stay here every time we come back to Osaka!

The hotel is centrally located, and the service is unmatched. The hotel is beautiful, rooms spacious, and the bar is gorgeous as well. We would stay here every time we come back to Osaka!

This is my story of never choosing St. Regis in Osaka again. Check-in on that day was a little before 22:00. The grand entrance is empty. When I entered the building, there were no staff members who spoke to me, and I was worried that I had arrived at the wrong office building. I checked in not feeling welcomed at all. I was a little hungry, but the last order at the bar had already been taken. Room dining has also ended. When I asked what I should do, I was politely told, "Please go to a convenience store." When I talked to the butler about ordering an Uber delivery, he very politely told me, ``For hygiene reasons, we cannot allow food to be brought in from outside the hotel, and of course he cannot help you.'' He told me how sorry he was. . As a result, I was one of the guests walking through the very elegant lobby, holding in both hands a bowl of soup that the convenience store staff had warmed up in the microwave. In that short time, there were two other groups doing the same thing besides me. To add an experience to the story, I asked the butler for tea and when I told him I wanted a refill, he was a little confused and said, ``Butler-serviced drinks are only available twice.'' I was confused by that word. I am convinced that St. Regis Osaka has a different definition of butler service than the ones I have experienced so far. It just wasn't my favorite St. Regis hospitality experience. But I had high expectations for breakfast. If it's my fault for arriving late, I'm sur

This is my story of never choosing St. Regis in Osaka again. Check-in on that day was a little before 22:00. The grand entrance is empty. When I entered the building, there were no staff members who spoke to me, and I was worried that I had arrived at the wrong office building. I checked in not feeling welcomed at all. I was a little hungry, but the last order at the bar had already been taken. Room dining has also ended. When I asked what I should do, I was politely told, "Please go to a convenience store." When I talked to the butler about ordering an Uber delivery, he very politely told me, ``For hygiene reasons, we cannot allow food to be brought in from outside the hotel, and of course he cannot help you.'' He told me how sorry he was. . As a result, I was one of the guests walking through the very elegant lobby, holding in both hands a bowl of soup that the convenience store staff had warmed up in the microwave. In that short time, there were two other groups doing the same thing besides me. To add an experience to the story, I asked the butler for tea and when I told him I wanted a refill, he was a little confused and said, ``Butler-serviced drinks are only available twice.'' I was confused by that word. I am convinced that St. Regis Osaka has a different definition of butler service than the ones I have experienced so far. It just wasn't my favorite St. Regis hospitality experience. But I had high expectations for breakfast. If it's my fault for arriving late, I'm sur

This place is cozy and all the staff are really nice.

This place is cozy and all the staff are really nice.

We had an amazing experience. The butler service was out of this world, catering to all of our needs. La Veduta restaurant was amazing, the decor food and service was fantastic. The location of the hotel is walking distance to shopping and the famous Dotonbori precinct. The concierge were fantastic in recommending great restaurants in the area. Overall we cannot fault it, just incredible! Thank you to the team at St Regis for looking after us. ❤️🥰

We had an amazing experience. The butler service was out of this world, catering to all of our needs. La Veduta restaurant was amazing, the decor food and service was fantastic. The location of the hotel is walking distance to shopping and the famous Dotonbori precinct. The concierge were fantastic in recommending great restaurants in the area. Overall we cannot fault it, just incredible! Thank you to the team at St Regis for looking after us. ❤️🥰

Very nice

Very nice

This is a joke for a luxury hotel. Room very nice but everything else absolutely lacking. Food is average at best. Service unreliable. I recommend replacing the manager who obviously has no idea how to manage a luxury property.

This is a joke for a luxury hotel. Room very nice but everything else absolutely lacking. Food is average at best. Service unreliable. I recommend replacing the manager who obviously has no idea how to manage a luxury property.

Lurxy hotel. Nice location

Lurxy hotel. Nice location

The staff are wonderful.

The staff are wonderful.

X

X

beautiful hotel

beautiful hotel

Almost everything that we expect from a St. Regis property with the two following exceptions. We left our room every day between 630 and 8:30 AM, returning on one of the days at 4 PM only to find housekeeping first making up the room. I’m certain because he was rushing we were left without towels, bathmats, toiletries, complementary water and floor tiles exposing the shower drain. When we called the Butler service to request those items we were first told that it would take some time to receive them. All we wanted to do was come back from a long day of touring to shower, change and go out for dinner. This created a bit of an inconvenience. One should be concerned when you send something out for dry cleaning as their chemicals on much harsher than those in the US, ruining a brand new expensive pant and top, which came back all pilled. (Laundry service is amazing) The concierge is very helpful in obtaining train tickets and car reservations. However, upon our departure, he was a bit rude. Service during breakfast is attentive, and food selection is delicious. We would absolutely stay again, but wanted to mention a few things to help others.

Almost everything that we expect from a St. Regis property with the two following exceptions. We left our room every day between 630 and 8:30 AM, returning on one of the days at 4 PM only to find housekeeping first making up the room. I’m certain because he was rushing we were left without towels, bathmats, toiletries, complementary water and floor tiles exposing the shower drain. When we called the Butler service to request those items we were first told that it would take some time to receive them. All we wanted to do was come back from a long day of touring to shower, change and go out for dinner. This created a bit of an inconvenience. One should be concerned when you send something out for dry cleaning as their chemicals on much harsher than those in the US, ruining a brand new expensive pant and top, which came back all pilled. (Laundry service is amazing) The concierge is very helpful in obtaining train tickets and car reservations. However, upon our departure, he was a bit rude. Service during breakfast is attentive, and food selection is delicious. We would absolutely stay again, but wanted to mention a few things to help others.

Mold in showers. Mismatched kimono sash. Awkward forced butler conversation. Cigarette burned furniture. Extremely expensive dinner. Bar is always booked up and therefore not usable by hotel guests. 5/5 stars.