My family and I had a lovely stay at the JW Marriott. The hotel is beautiful, the staff is terrific, and the location is perfect (close to everything in the center of Frankfurt). Highly recommend!

My family and I had a lovely stay at the JW Marriott. The hotel is beautiful, the staff is terrific, and the location is perfect (close to everything in the center of Frankfurt). Highly recommend!

Exceptional.. Service was amazing. Rooms were top of the line. All staff was polite and courteous. Concierge “Timos” was so helpful and welcoming!! I will certainly stay there again.

Exceptional.. Service was amazing. Rooms were top of the line. All staff was polite and courteous. Concierge “Timos” was so helpful and welcoming!! I will certainly stay there again.

The hotel is in a great location - with the My Zeil literally attached to the hotel

The hotel is in a great location - with the My Zeil literally attached to the hotel

As always a great experience.

As always a great experience.

Ease of getting around city great location

Ease of getting around city great location

Very friendly stuff Willing to proactively reach out to us for any help

My wife and I stayed at the Marriott for one night (Deluxe room) in July 2024. This was our second stay during our six-week European trip. We stayed for two nights at the beginning of our trip, having flown into Frankfurt from Asia. We were so impressed with this hotel, we decided to stay one more night before our return flight from Frankfurt, rather than travel directly to the airport. We were very, very happy with this decision! We received an upgrade to a beautiful suite overlooking the city. The room was incredible! Beautiful, large and luxurious. In general, the hotel and the rooms are very modern, new and have everything you could possibly need for a comfortable stay. The location is also perfect, and the hotel personnel are lovely and very helpful. This will be the only place we will ever stay in Frankfurt. We were overcharged (€75) for a taxi ride from the hotel to the airport (nothing to do with the Hotel), so make sure you either agree on the charge up front, or that the taxi uses the meter. I usually follow this, but just forgot this time.

Loved this hotel! Fantastic bedding, great housekeeping, super helpful bell-person staff and front end staff. Loved the breakfast and complimentary water/drinks. Instant shopping right outside. I would stay here again as my first choice. I will have to check out other JW Marriotts now too

Loved this hotel! Fantastic bedding, great housekeeping, super helpful bell-person staff and front end staff. Loved the breakfast and complimentary water/drinks. Instant shopping right outside. I would stay here again as my first choice. I will have to check out other JW Marriotts now too

Very friendly stuff Willing to proactively reach out to us for any help

Excellent location, a lot of restaurants, stores nearby, staff is very friendly and helpful, extremely clean and safe hotel! Definitely will come back again!

Excellent location, a lot of restaurants, stores nearby, staff is very friendly and helpful, extremely clean and safe hotel! Definitely will come back again!

Perfect place to stray in Frankfurt . Beautiful hotel , great location , helpful , competent , friendly staff ! Anna and Carlo at reception stood out for courtesy and great social skills . We shall definetely return and use the Marriott chain of hotel again !

Perfect place to stray in Frankfurt . Beautiful hotel , great location , helpful , competent , friendly staff ! Anna and Carlo at reception stood out for courtesy and great social skills . We shall definetely return and use the Marriott chain of hotel again !

Excellent customer service!

Excellent customer service!

Great property close to everything! Restaurant is great if you do not feel like leaving hotel after a busy day.

Great property close to everything! Restaurant is great if you do not feel like leaving hotel after a busy day.

Very clean and modern hotel in the perfect location. The beds are amazing! Extremely helpful and friendly staff.

Very clean and modern hotel in the perfect location. The beds are amazing! Extremely helpful and friendly staff.

An excellent hotel in a beautiful city. The entire team was extremely friendly and helpful. The hotel is extremely clean and quiet. The shopping center next to the hotel is beautiful, and the hotel is located on a quiet side street. We highly recommend this hotel. Thank you!

An excellent hotel in a beautiful city. The entire team was extremely friendly and helpful. The hotel is extremely clean and quiet. The shopping center next to the hotel is beautiful, and the hotel is located on a quiet side street. We highly recommend this hotel. Thank you!

Excellent service: all staff were very amiable and helpful, and the check-in was very smooth from Mahmoud and the concierge service was from Prawn at my check-in was awesome and Marcel in the departure!

Excellent service: all staff were very amiable and helpful, and the check-in was very smooth from Mahmoud and the concierge service was from Prawn at my check-in was awesome and Marcel in the departure!

My wife and I stayed at the JW Marriott for two nights in May 2024. We absolutely loved the hotel and will always try to stay there when in Frankfurt! The hotel is wonderful; new, modern, well appointed, in a perfect location, and all the hotel personnel were friendly and very helpful. The room was fantastic, large, clean and very comfortable, with a huge bathroom. It had everything we needed, and we slept like babies in the very comfortable, king-size bed. You won’t go wrong with the JW Marriott!

My wife and I stayed at the JW Marriott for two nights in May 2024. We absolutely loved the hotel and will always try to stay there when in Frankfurt! The hotel is wonderful; new, modern, well appointed, in a perfect location, and all the hotel personnel were friendly and very helpful. The room was fantastic, large, clean and very comfortable, with a huge bathroom. It had everything we needed, and we slept like babies in the very comfortable, king-size bed. You won’t go wrong with the JW Marriott!

Great hotel, staff extremely helpful, superb breakfast, perfect central location, shopping mall beside but no noise. Only downsize was that swimming pool can only be used by people 18 years and above, the swimming pool is not ran by the hotel but rather Fitness First and that's their policy.