Europe Hotel
Hotel em Sarajevo
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Experiência de alto nívelUma das propriedades mais caras da zona
Inclui comodidades essenciaisJardim, Piscina, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Luxury Sarajevo hotel in Old Town Sarajevo with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Europe Hotel offers 160 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Cable television is provided.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Europe Hotel offers 160 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Cable television is provided.
Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Lavandaria
Banheira de hidromassagem ou spa
TV
Ginásio ou centro de fitness
Jardim
Mapa de Sarajevo
Quartos disponíveis
Deluxe Apartment, City View
Camas não especificadas • 40 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Royal Penthouse, City View
Camas não especificadas • 90 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Deluxe Double Room Single Use, City View
Camas não especificadas • 30 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Deluxe Double Room, City View
Camas não especificadas • 40 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Superior Twin Room, City View
Camas não especificadas • 30 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Avaliações e comentários
1.5 / 5.0
I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
1.5 / 5.0
I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
1.5 / 5.0
Definitely not up to our expectations.
Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed.
We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
1.5 / 5.0
Definitely not up to our expectations.
Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed.
We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
2.0 / 5.0
Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
2.0 / 5.0
Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
2.5 / 5.0
Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
2.5 / 5.0
Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
5.0 / 5.0
It's very convenient location, walkable and safe.
5.0 / 5.0
It's very convenient location, walkable and safe.
3.0 / 5.0
The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna.
Otherwise all was great
3.0 / 5.0
The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna.
Otherwise all was great
1.0 / 5.0
Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
1.0 / 5.0
Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
3.0 / 5.0
Excellent location
3.0 / 5.0
Excellent location
1.0 / 5.0
This visit to the Europe hotel was chaotic, unwelcoming and hostile to the guests. We were not given a room with a double bed, as we had requested, and were then moved to a room where the electricity was not working, and nor was the air conditioning. The shower mechanism was incomprehensible, the tea/coffee-making facility consisted of one sachet of nescafe and one herbal teabag.
A lot of guests were complaining about the air-conditioning and we heard a receptionist shouting at them, rather than solving the problem. We were sitting in the bar on our first night, and the lights were suddenly turned off and the staff all walked out without a word to us. When we sent an email about all this to the hotel group manager, as we had been advised by one of the receptionists, the manager told all the staff off, and sent a bottle of wine to our room as compensation. We had no way to open it so reception sent someone to do that, and he seemed to expect a tip for his services – he clearly hadn't been told that this was our meagre compensation for all the bad things that had happened. The manager did not reply to us, or apologise or wish us a good stay.
3.0 / 5.0
This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
1.0 / 5.0
This visit to the Europe hotel was chaotic, unwelcoming and hostile to the guests. We were not given a room with a double bed, as we had requested, and were then moved to a room where the electricity was not working, and nor was the air conditioning. The shower mechanism was incomprehensible, the tea/coffee-making facility consisted of one sachet of nescafe and one herbal teabag.
A lot of guests were complaining about the air-conditioning and we heard a receptionist shouting at them, rather than solving the problem. We were sitting in the bar on our first night, and the lights were suddenly turned off and the staff all walked out without a word to us. When we sent an email about all this to the hotel group manager, as we had been advised by one of the receptionists, the manager told all the staff off, and sent a bottle of wine to our room as compensation. We had no way to open it so reception sent someone to do that, and he seemed to expect a tip for his services – he clearly hadn't been told that this was our meagre compensation for all the bad things that had happened. The manager did not reply to us, or apologise or wish us a good stay.
3.0 / 5.0
This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
5.0 / 5.0
Really good value, location and very friendly service.
5.0 / 5.0
Really good value, location and very friendly service.
4.0 / 5.0
Great location. Helpful front desk and housekeeping staff. The restoration from the fire during the siege lacked charm and warmth. I wish they had tried to restore to something more like it was, more like the Viennese Cafe. Breakfast was good and varied. Coffee was poor. A 5 star hotel should do better than a convenience store coffee machine. I love Sarajevo, but not sure I would stay at the Europa again.
4.0 / 5.0
Great location. Helpful front desk and housekeeping staff. The restoration from the fire during the siege lacked charm and warmth. I wish they had tried to restore to something more like it was, more like the Viennese Cafe. Breakfast was good and varied. Coffee was poor. A 5 star hotel should do better than a convenience store coffee machine. I love Sarajevo, but not sure I would stay at the Europa again.
3.0 / 5.0
Ok
3.0 / 5.0
Ok
4.0 / 5.0
Everything was very nice. Everyone was very helpful excep the the man at the check out who was grumpy he didn't not make a attempt to help me with
4.0 / 5.0
Everything was very nice. Everyone was very helpful excep the the man at the check out who was grumpy he didn't not make a attempt to help me with
5.0 / 5.0
Great location
Nice people
Decent room
5.0 / 5.0
Great location
Nice people
Decent room
5.0 / 5.0
It felt like old Europe n modern combined. The staff was great n very helpful.
5.0 / 5.0
It felt like old Europe n modern combined. The staff was great n very helpful.
3.0 / 5.0
Hotel facility need upgrades. Beds were not comfortable, having issue closing the door.
5.0 / 5.0
Excellent hotel
5.0 / 5.0
Excellent hotel
3.0 / 5.0
Hotel facility need upgrades. Beds were not comfortable, having issue closing the door.
5.0 / 5.0
Stayed in 2 rooms as a group of 5 with a small child. Great staff and facilities. Highly recommend.
5.0 / 5.0
Stayed in 2 rooms as a group of 5 with a small child. Great staff and facilities. Highly recommend.
5.0 / 5.0
Super Lage 👍
5.0 / 5.0
Super Lage 👍
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Sarajevo?
O preço médio de um alojamento em Sarajevo é de 42 € por noite. Este alojamento está 111 € acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em Europe Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Europe Hotel. Aproveite a água!
Europe Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Europe Hotel?
Encontrámos 8 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, internet/wi-fi, lavandaria e banheira de hidromassagem ou spa.
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