Amazing!

Amazing!

There was other building under construction, only think odd in view , everything else was perfect .

There was other building under construction, only think odd in view , everything else was perfect .

The property, staff and food was excellent!! My only complaint was the beach. Too rocky for me. Otherwise a fantastic resort!!

The property, staff and food was excellent!! My only complaint was the beach. Too rocky for me. Otherwise a fantastic resort!!

Daily events, great food options, water park was great, staff was friendly and always helpful.

Daily events, great food options, water park was great, staff was friendly and always helpful.

Genial

Genial

Amazing property!!! Adults side (secrets) is worth the extra money. 6 night stay for my Bday with the wife was relaxing vibes no party animals getting wasted. Food was great and drink little sweet but ask for extra alcohol to balance them. Will recommend and hopefully we can stay here again soon!!

Amazing property!!! Adults side (secrets) is worth the extra money. 6 night stay for my Bday with the wife was relaxing vibes no party animals getting wasted. Food was great and drink little sweet but ask for extra alcohol to balance them. Will recommend and hopefully we can stay here again soon!!

I felt very safe on my stay , Going out and in the property very well handle the check in and out from the stafff of hotel.

I felt very safe on my stay , Going out and in the property very well handle the check in and out from the stafff of hotel.

Beautiful place! Great location, great staff (every body is kind and helpful), and the restaurants and food is so good

Beautiful place! Great location, great staff (every body is kind and helpful), and the restaurants and food is so good

This place is BEAUTIFUL. I spent most of my time outside, and it was always clean, and staff always made sure we weren't short of anything. The food was very very good.

The property is advertised as Secrets and adult only. What is not publicized is that the same property shares most of the pools with Dreams, which is not adult only. The pools are situated so that children playing in the pools in the morning can be very clearly heard. We are not against families or children having fun, but we like to be festive until late in the evening and arise late in the morning. Our rest was interrupted every morning because of this. Additionally we were offended when they were pitching their time share and they asked if we were officially a couple to my girlfriend who is Spanish. There is a significant age difference between her and me. She later relayed to me that the manner of questioning was insinuating that she was an escort. (We have been a couple for 5 years). I did not know there was a special classification for ‘official couples’ or that maybe we need to obtain a special license for couples. We were like ‘this place is called Secrets, right? Why would they even ask?’ Again, it is a fine resort, great food, and free flowing alcohol, we just felt that the expectation set for ‘adults only’ was falsely represented. We will not return there.

This place is BEAUTIFUL. I spent most of my time outside, and it was always clean, and staff always made sure we weren't short of anything. The food was very very good.

The property is advertised as Secrets and adult only. What is not publicized is that the same property shares most of the pools with Dreams, which is not adult only. The pools are situated so that children playing in the pools in the morning can be very clearly heard. We are not against families or children having fun, but we like to be festive until late in the evening and arise late in the morning. Our rest was interrupted every morning because of this. Additionally we were offended when they were pitching their time share and they asked if we were officially a couple to my girlfriend who is Spanish. There is a significant age difference between her and me. She later relayed to me that the manner of questioning was insinuating that she was an escort. (We have been a couple for 5 years). I did not know there was a special classification for ‘official couples’ or that maybe we need to obtain a special license for couples. We were like ‘this place is called Secrets, right? Why would they even ask?’ Again, it is a fine resort, great food, and free flowing alcohol, we just felt that the expectation set for ‘adults only’ was falsely represented. We will not return there.

Excellent

Excellent

Amazing resort, luxury room, beautiful views, excellent service, delicious food, everything was top notch!

Amazing resort, luxury room, beautiful views, excellent service, delicious food, everything was top notch!

We will not be returning to your Secrets location and will most definitely not be recommending this location to any of our colleagues. We have been to several Secrets locations in past years, most recently Cancun, and I never experienced vomiting and fever, among others, like I did at the Punta Mita location. Please be advised that I was informed that seeing a doctor would be an additional cost by our butler. This is the only reason why I opted to stay in my room and have a liquid diet for the entirety of the next day. Please also be advised that your insinuation that other factors might have been at play for my sickness is laughable. The symptoms I experienced (vomiting, fever, and diarrhea) are textbook definitions of food poisoning. I will contact corporate to address and discuss all of these issues, and to request they conduct a more thorough investigation.

We will not be returning to your Secrets location and will most definitely not be recommending this location to any of our colleagues. We have been to several Secrets locations in past years, most recently Cancun, and I never experienced vomiting and fever, among others, like I did at the Punta Mita location. Please be advised that I was informed that seeing a doctor would be an additional cost by our butler. This is the only reason why I opted to stay in my room and have a liquid diet for the entirety of the next day. Please also be advised that your insinuation that other factors might have been at play for my sickness is laughable. The symptoms I experienced (vomiting, fever, and diarrhea) are textbook definitions of food poisoning. I will contact corporate to address and discuss all of these issues, and to request they conduct a more thorough investigation.

Staff was great and food was fenomenal at all the restaurants

Staff was great and food was fenomenal at all the restaurants

No comments

No comments

Maintenance needed in room shower and in sinks, as water pressure is low. Minibar’s temperature is very low.

Maintenance needed in room shower and in sinks, as water pressure is low. Minibar’s temperature is very low.