Shower was definitely not cleaned. Dirty footprints were visible. I have a photo of anyone needs it. This sight will not let me uploaded it for some reason. Beyond that it was just ok. For $269 on a Thursday I will not be going back or recommending the property.

Shower was definitely not cleaned. Dirty footprints were visible. I have a photo of anyone needs it. This sight will not let me uploaded it for some reason. Beyond that it was just ok. For $269 on a Thursday I will not be going back or recommending the property.

Enough room for all of us with 2 beds and a fold out couch. Didn’t realize it came with a kitchen so next time we can plan accordingly and stay longer.

Enough room for all of us with 2 beds and a fold out couch. Didn’t realize it came with a kitchen so next time we can plan accordingly and stay longer.

The property was extremely clean. Sure it wasn’t perfect, but it was cleaner than more expensive places I have stayed in hopes it would be. The front desk gentleman was very friendly and personable. They offer a very nice continental breakfast; much more than most offer. Not a buffet, but not just some boring pastries. The staff putting out the food were bery nice and accommodating. It was 8:45 and breakfast stopped at 9; they didn’t try and “not” refill the options available. It was nice to see. The bed and pillows were probably some of the best I’ve EVER had in a hotel. And I have back issues and usually sleep in an ergonomic position with an adjustable bed at home. I slept like a baby here, and no I wasn’t drunk; not even close.

Front desk agent was extremely nice.

The property was extremely clean. Sure it wasn’t perfect, but it was cleaner than more expensive places I have stayed in hopes it would be. The front desk gentleman was very friendly and personable. They offer a very nice continental breakfast; much more than most offer. Not a buffet, but not just some boring pastries. The staff putting out the food were bery nice and accommodating. It was 8:45 and breakfast stopped at 9; they didn’t try and “not” refill the options available. It was nice to see. The bed and pillows were probably some of the best I’ve EVER had in a hotel. And I have back issues and usually sleep in an ergonomic position with an adjustable bed at home. I slept like a baby here, and no I wasn’t drunk; not even close.

Front desk agent was extremely nice.

Very nice hotel. Liked the location because couple blocks from the ocean.

Very nice hotel. Liked the location because couple blocks from the ocean.

If you have a room that faces Mission Street, be prepared for loud traffic noise all night and morning!

If you have a room that faces Mission Street, be prepared for loud traffic noise all night and morning!

Check in was super fast. Staff was helpful and friendly. Room was spacious and immaculate. Free coffee/tea bar in the lobby was great! Breakfast was impressive with lots of tasty options. Pizza place was located directly across the street and had great food.

Check in was super fast. Staff was helpful and friendly. Room was spacious and immaculate. Free coffee/tea bar in the lobby was great! Breakfast was impressive with lots of tasty options. Pizza place was located directly across the street and had great food.

The room was clean & spacious. The staff was helpful and attentive to our needs. To top things off, a great breakfast was supplied.

The room was clean & spacious. The staff was helpful and attentive to our needs. To top things off, a great breakfast was supplied.

Hampton Inn west is a well-appointed modern hotel located in a convenient spot of Santa Cruz. The hotel is well-kept, though we had issues getting our room cleaned. In total, we were there 4 days and never had the room checked. The hotel was about the cheapest option around, though the prices go up exponentially on weekends and with less than a 3 night stay. Our 4 days/3 nights was less than my sister's 2 night stay.

Hampton Inn west is a well-appointed modern hotel located in a convenient spot of Santa Cruz. The hotel is well-kept, though we had issues getting our room cleaned. In total, we were there 4 days and never had the room checked. The hotel was about the cheapest option around, though the prices go up exponentially on weekends and with less than a 3 night stay. Our 4 days/3 nights was less than my sister's 2 night stay.

Good

Good

Beds were so comfy. The whole hotel was very clean and quiet. It was our second time staying there. Would stay again!

Beds were so comfy. The whole hotel was very clean and quiet. It was our second time staying there. Would stay again!

Service was great and hotel was nice and clean. Concierge provided extra blankets and pillows for our family. Overall great experience.

Service was great and hotel was nice and clean. Concierge provided extra blankets and pillows for our family. Overall great experience.

A/C is noisy. The fan in the bathroom was broken. Noise coming from the aisle is too loud. Body lotion dispenser was so dirty.

A/C is noisy. The fan in the bathroom was broken. Noise coming from the aisle is too loud. Body lotion dispenser was so dirty.

The hotel was fine. Not close enough to the boardwalk, to walk. Breakfast was typical buffet style scrambled eggs, a meat choice, toas, do it yourself waffles… Staff was friendly, parking, easy.

The hotel was fine. Not close enough to the boardwalk, to walk. Breakfast was typical buffet style scrambled eggs, a meat choice, toas, do it yourself waffles… Staff was friendly, parking, easy.

This property was dirty and loud near a Main Street. Would not stay here again.

This property was dirty and loud near a Main Street. Would not stay here again.

Very noisy room due to the fact that we faced a busy street. One of the mattresses was old and sinking on one side.

Very noisy room due to the fact that we faced a busy street. One of the mattresses was old and sinking on one side.