It was great, good view, clean rooms and nice people

Great people Very helpful and nice Great room Definitely will try to stay here next time I am in town

Great people Very helpful and nice Great room Definitely will try to stay here next time I am in town

Hello we often stay in Galveston. However I will not be returning to this hotel. The parking is very inconvenient and expensive. The checkin process was was not very friendly. I do like to end on a good note the view from our balcony was very nice.

Hello we often stay in Galveston. However I will not be returning to this hotel. The parking is very inconvenient and expensive. The checkin process was was not very friendly. I do like to end on a good note the view from our balcony was very nice.

Celebrating Anniversary! Rooms were clean and very comfortable. Great view from patio/balcony. Staff very pleasant.

Celebrating Anniversary! Rooms were clean and very comfortable. Great view from patio/balcony. Staff very pleasant.

This hotel stay was great! Check in and check out were easy, the room was great and breakfast was great! I did not know ahead of time that parking was offsite and required an extra cost. I didn't love that, but it wasn't too far and didn't ruin my stay.

This hotel stay was great! Check in and check out were easy, the room was great and breakfast was great! I did not know ahead of time that parking was offsite and required an extra cost. I didn't love that, but it wasn't too far and didn't ruin my stay.

It was wonderful and conviently close the restaurants and beach!

It was wonderful and conviently close the restaurants and beach!

Very close to the beach. Very clean

Very close to the beach. Very clean

Very good experience super friendly staff and clean rooms

Very good experience super friendly staff and clean rooms

Hotel was nice, right on the beach. Right across the street from board walk

The ladies at the reception were friendly and professional. The young man in the breakfast area was outstanding! He worked so hard, was professional and friendly to the guest. He kept the breakfast area in top shape. I was very impressed

The ladies at the reception were friendly and professional. The young man in the breakfast area was outstanding! He worked so hard, was professional and friendly to the guest. He kept the breakfast area in top shape. I was very impressed

Hotel was nice, right on the beach. Right across the street from board walk

There was no hot water in the shower, the safe deposit box was broken, and they ran out of eggs and other items in the middle of breakfast time. Nobody cared about the guests, and lots of them were upset.

There was no hot water in the shower, the safe deposit box was broken, and they ran out of eggs and other items in the middle of breakfast time. Nobody cared about the guests, and lots of them were upset.

Very convenient . Great breakfast! Very clean! Will stay here again

Very convenient . Great breakfast! Very clean! Will stay here again

Very nice hotel with great amenities. The included breakfast was very good and room service was above and beyond. Parking was across the street but there was never any traffic to create any walk ability concerns. The location was great and provided for easy access to the rest of the island. “The Spot” next door was incredibly convenient but did produce quite a bit of noise on our balcony as we were on the 6th floor directly above. I did have some concerns with disabled accessibility as I had requested this accommodation when booking but upon arrival realized the bathroom/shower had no grab bars. We made do as the view from the room was too good to pass on. I’ll definitely be making reservations here again soon for my next excursion to Galveston.

The hotel is nice but the parking garage is inconvenient

The hotel is nice but the parking garage is inconvenient

View was great but balcony was dirty towels and trash. The original assigned room had a broken lock. After going to lobby for the third set of Key cards they assigned a new room. Loved location and view. Didn't receive proper instructions about parking had to go back to desk again to get those. But other than those items Hotel was nice.

I got to the hotel around 9:00 pm. I had called ahead of time to note that I would be arriving a little later. When I got there, they had given my room to someone else and no others were available in type of room I reserved. They then provided a room type that was about 25.00 cheaper than the one I had reserved and no they did not refund any of the prepaid amount. They told me I would have to work with the company I reserved the room with. I got to the room and it smelled like cat urine as soon as I opened the door. I did not go any further into the room. I turned around went back to the lobby. Told them the room had a foul odor, where I received multiple eye rolls and huffs like I was totally inconveniencing them. I am a part time travel agent and have never stayed at a hotel that when they made a mistake on my room that they didn’t provide a higher level too, shoot even when I wasn’t an agent, I was never treated that way. If it weren’t that it was already late and I was heading to the cruise terminal the next morning, I would have cancelled the room altogether. This is not a hotel that I will be providing as an option for my travel clients.

I got to the hotel around 9:00 pm. I had called ahead of time to note that I would be arriving a little later. When I got there, they had given my room to someone else and no others were available in type of room I reserved. They then provided a room type that was about 25.00 cheaper than the one I had reserved and no they did not refund any of the prepaid amount. They told me I would have to work with the company I reserved the room with. I got to the room and it smelled like cat urine as soon as I opened the door. I did not go any further into the room. I turned around went back to the lobby. Told them the room had a foul odor, where I received multiple eye rolls and huffs like I was totally inconveniencing them. I am a part time travel agent and have never stayed at a hotel that when they made a mistake on my room that they didn’t provide a higher level too, shoot even when I wasn’t an agent, I was never treated that way. If it weren’t that it was already late and I was heading to the cruise terminal the next morning, I would have cancelled the room altogether. This is not a hotel that I will be providing as an option for my travel clients.

Awesome

One of the nicer spots along the beach. I would go back for sure.

The property was very clean. The staff was very nice and helpful. I had a beautiful view of the beach and a lot of things were walking distance from the hotel.