The hotel has a beautiful architecture, is new, comfortable, clean and great location. The check-in staff has very limited interaction with you. There were some basic we discovered around the area that could be suggested by the check in staff. The pools are amazing but they need more loungers. The lazy river need more inflatable tubes to be able to use it. In general, we were happy, lovely place but as everything in Singapore don’t expect an Asian service, everything is very to the point without going the extra mile

The hotel has a beautiful architecture, is new, comfortable, clean and great location. The check-in staff has very limited interaction with you. There were some basic we discovered around the area that could be suggested by the check in staff. The pools are amazing but they need more loungers. The lazy river need more inflatable tubes to be able to use it. In general, we were happy, lovely place but as everything in Singapore don’t expect an Asian service, everything is very to the point without going the extra mile

Lack of sunbeds around the two pools. People allowed to reserve sunbeds even if they are out all day. Not many seats at reception and no lounge area. Staff were fine and Quentins restaurant was excellent. Hotel is built around historic buildings which are part of Sentosa's heritage.

Lack of sunbeds around the two pools. People allowed to reserve sunbeds even if they are out all day. Not many seats at reception and no lounge area. Staff were fine and Quentins restaurant was excellent. Hotel is built around historic buildings which are part of Sentosa's heritage.

Great hotel. Location was fantastic. Had an awesome stay.

Great hotel. Location was fantastic. Had an awesome stay.

Very good hotel, but I expected slightly larger rooms.

Absolutely beautiful from the day we arrived starting with the staff that checked us in - nothing was ever to hard, so friendly and clean - we will definitely be back to stay 10/10 for everything 😁

Very good hotel, but I expected slightly larger rooms.

Stay if you are going to universal otherwise expect a large busy resort, little personalisation or individualised service. Expect just to be a number to the staff. Location and transportation is fantastic

Stay if you are going to universal otherwise expect a large busy resort, little personalisation or individualised service. Expect just to be a number to the staff. Location and transportation is fantastic

Really great and clean facilities. We enjoyed a family trip there.

Really great and clean facilities. We enjoyed a family trip there.

The hotel is located close to the Sentosa station and can access to the Vivocity and Universal Studio easily. There is a 7-11 convenient store just opposite to the hotel and the hotel also has a small drink and snack counter which sells fruits chips and various drink. Good for kids and family trip!

The hotel is located close to the Sentosa station and can access to the Vivocity and Universal Studio easily. There is a 7-11 convenient store just opposite to the hotel and the hotel also has a small drink and snack counter which sells fruits chips and various drink. Good for kids and family trip!

The staff isnt attentive. Hard to get carpark coupon as they are stingy. Ask for more so that i dont need to wastw time to queue up but was given a face.

The staff isnt attentive. Hard to get carpark coupon as they are stingy. Ask for more so that i dont need to wastw time to queue up but was given a face.

We had an amazing stay in Village hotel Sentosa, the staff were really friendly and attentive. The pools were great and enjoyed the film nights. The beaches are amazing and only a 5 minute walk away. We used the free shuttle service to vivo city many times, as well as taxi services to marina bay, Chinatown and other areas. Totally recommend staying here. Only note is that the rooms do not have wardrobes, or drawers to store your clothes, instead have a few wall pegs to hang clothes which was a a bit limiting when staying for a longer period although this would not stop me from returning.

Very good living experience,convenience transportation and beautiful areas👍

Very good living experience,convenience transportation and beautiful areas👍

We had an amazing stay in Village hotel Sentosa, the staff were really friendly and attentive. The pools were great and enjoyed the film nights. The beaches are amazing and only a 5 minute walk away. We used the free shuttle service to vivo city many times, as well as taxi services to marina bay, Chinatown and other areas. Totally recommend staying here. Only note is that the rooms do not have wardrobes, or drawers to store your clothes, instead have a few wall pegs to hang clothes which was a a bit limiting when staying for a longer period although this would not stop me from returning.

room and facilities too old, service good but very cold. I booked 6 nights even not breakfast included. when asked and complained why. answer: no advertised.

room and facilities too old, service good but very cold. I booked 6 nights even not breakfast included. when asked and complained why. answer: no advertised.

Will choose next time

Will choose next time

Amazing hotel. Only issue we had was lack of storage. Other than that everything you need for a lovely holiday with or without kids

Hotel was amazing we were very happy.

Amazing hotel. Only issue we had was lack of storage. Other than that everything you need for a lovely holiday with or without kids

Hotel was amazing we were very happy.

Room Service are great!

Room Service are great!

Kem is super wonderful. She made us feel so special. We went for a staycation to celebrate my husband's birthday. The mini surprise balloons n snacks n small cakes etc were so sweet and thoughtfully planned. My 2 kids felt like VIPs checking in at the counter by themselves and Kem also surprised the both of them with age appropriate goodie bags! The items in the bag were super useful as well! We are grateful and thankful for the complimentary breakfast and abit of late checkout. It makes us less stressed and the kids even managed to go for a second swim! They were asking for the mini hotelier programme (we participated during our last stay and it was very enjoyable. but it has been discontinued sadly haha luckily Kem's surprises and extra miles still made it a magical experience for them) they enjoyed themselves thoroughly and can't wait to go back again. Maybe a feedback would be for the shuttle bus uncle to be less grumpy and perhaps the waiting area can be inside the hotel near the door, so that guests do not have to wait in the hot carpark and breathe in the exhaust fumes while the shuttle bus' engine is still on with uncle taking a break inside the bus (we were advised by a friendly and helpful porter that we can just wait in the bus cuz i was latching my kid in the carrier under a nursing shawl so it was very hot. but uncle's body language was very fierce and he didnt let us board the bus.)