Very good and suitable for family

Very nice hotel with friendly staff

Very nice hotel with friendly staff

Like the decorations of hotel inner space

Like the decorations of hotel inner space

Wonderful hotel with modern amenities and great service by the staff

Wonderful hotel with modern amenities and great service by the staff

The rooms is spacious & modern tradisional, we like the 24 hr lounge room it's so huge and cozy with free beverages like hot teas & mineral fused drink. The only downside is the WiFi is slow.

The rooms is spacious & modern tradisional, we like the 24 hr lounge room it's so huge and cozy with free beverages like hot teas & mineral fused drink. The only downside is the WiFi is slow.

Loved the size of our room with the sitting area!

Loved the size of our room with the sitting area!

The suite was great for the family and the double balcony was wonderful

The suite was great for the family and the double balcony was wonderful

The hotel was fantastic! The staff were friendly and helpful, the room was clean and cozy, the reception smelled and sounded like a spa. They had a guest lounge that was beautiful with tasty beverages. We tried the Japanese breakfast which was cool but not our cup of tea. The hotel is close to subway and major bus line, walking distance t hreat shopping, parks, shrines, and Nishiki market. Overall, our stay was exactly what we needed and more, we'll definitely come again next time we're in Kyoto!

The hotel was fantastic! The staff were friendly and helpful, the room was clean and cozy, the reception smelled and sounded like a spa. They had a guest lounge that was beautiful with tasty beverages. We tried the Japanese breakfast which was cool but not our cup of tea. The hotel is close to subway and major bus line, walking distance t hreat shopping, parks, shrines, and Nishiki market. Overall, our stay was exactly what we needed and more, we'll definitely come again next time we're in Kyoto!

Great service from staff. The room suited our stay family of 4. Appreciate the eco friendly approach, jugs to refill. Guest lounge was very relaxing.

Great service from staff. The room suited our stay family of 4. Appreciate the eco friendly approach, jugs to refill. Guest lounge was very relaxing.

Very nice room with comfortable bed.

Very nice room with comfortable bed.

Great staff and friendly service. YAS did an awesome recommending to many visiting places that we are very thankful. Highly recommend.

Great staff and friendly service. YAS did an awesome recommending to many visiting places that we are very thankful. Highly recommend.

Excellent location and like the Japanese style bedroom

Excellent location and like the Japanese style bedroom

My main issue was that the images of the hotel online felt misleading and therefore the rooms were disappointing. Neither my room or the rooms booked by my family members looked like the advertised images. Rooms were very small with little space for baggage. All rooms had dark/black carpets, and no wood floors as in the images. My family members paid for a traditional Japanese style room but their room did not differ from my standard room at all. This said, they werent bad rooms and wouldn't have been a problem with them if the online images had been more reflective of what the rooms looked like in person. The only other issue was that there were no reception staff at night. Otherwise the hotel staff were great, the breakfast was good and bathroom area of the hotel room was nice.

My main issue was that the images of the hotel online felt misleading and therefore the rooms were disappointing. Neither my room or the rooms booked by my family members looked like the advertised images. Rooms were very small with little space for baggage. All rooms had dark/black carpets, and no wood floors as in the images. My family members paid for a traditional Japanese style room but their room did not differ from my standard room at all. This said, they werent bad rooms and wouldn't have been a problem with them if the online images had been more reflective of what the rooms looked like in person. The only other issue was that there were no reception staff at night. Otherwise the hotel staff were great, the breakfast was good and bathroom area of the hotel room was nice.

everything was very clean and tidy. lovely hotel

everything was very clean and tidy. lovely hotel

Our stay was overall great; the room was slightly bigger than expected, especially the toilette. We loved the bed and the room set up! Just a bit disappointed about the western breakfast but definitely a place we would go back

Our stay was overall great; the room was slightly bigger than expected, especially the toilette. We loved the bed and the room set up! Just a bit disappointed about the western breakfast but definitely a place we would go back

The Rakuro Hotel has a lovely blend of traditional Japanese ryokan and modern styling. We stayed in a room with tatami and futons which was very comfortable. It was large and perfect for two people with suitcases. The private bathroom was also spacious. It is joined to the room, but you have to remember to keep your key on you as it is outside the main door in a private entryway. This was not an issue, just a readjustment. You do not need to worry about bathroom privacy since there is a bathroom door lock and toilet door lock. The hotel lounge has tea making facilties and botanical water which was a lovely extra. It's a great place to sit and relax in the morning or after sightseeing. The spa like music makes it a very serene atmosphere. There are plently of places for food in the local area. Highlights include a small bakery called Flip Up! which has freshly baked, warm pastries and breads, and a matcha cafe called YUGEN which serves specially prepared matcha drinks with traditional wagashi. The hotel is located in walking distance of a metro line and a city bus making access easy. It is also only a 25 minute walk to Nishiki. The staff were exceptionally helpful and friendly. We really appreciated that they sorted our luggage transfer to our next hotel. There was not any issues with the language difference. The staff spoke a good level of English and used translation apps which made everything a breeze.

The Rakuro Hotel has a lovely blend of traditional Japanese ryokan and modern styling. We stayed in a room with tatami and futons which was very comfortable. It was large and perfect for two people with suitcases. The private bathroom was also spacious. It is joined to the room, but you have to remember to keep your key on you as it is outside the main door in a private entryway. This was not an issue, just a readjustment. You do not need to worry about bathroom privacy since there is a bathroom door lock and toilet door lock. The hotel lounge has tea making facilties and botanical water which was a lovely extra. It's a great place to sit and relax in the morning or after sightseeing. The spa like music makes it a very serene atmosphere. There are plently of places for food in the local area. Highlights include a small bakery called Flip Up! which has freshly baked, warm pastries and breads, and a matcha cafe called YUGEN which serves specially prepared matcha drinks with traditional wagashi. The hotel is located in walking distance of a metro line and a city bus making access easy. It is also only a 25 minute walk to Nishiki. The staff were exceptionally helpful and friendly. We really appreciated that they sorted our luggage transfer to our next hotel. There was not any issues with the language difference. The staff spoke a good level of English and used translation apps which made everything a breeze.

The staff was incredibly helpful and attentive. Right around the corner from a subway stop and Imperial Palace. The lounge area was a great place to relax and the laundry was helpful mid trip. Would definitely stay here again.