I reserved four rooms through hotels.com. When I called the hotel to confirm the reservation of the four rooms (And gave them the confirmation number), they inform me that they only had one room reserved for me and not four. They said they see issues with intermediary booking companies not reserving rooms appropriately. I will never use hotels.com again. Luckily, I was able to get a couple of rooms by calling the front desk.

I reserved four rooms through hotels.com. When I called the hotel to confirm the reservation of the four rooms (And gave them the confirmation number), they inform me that they only had one room reserved for me and not four. They said they see issues with intermediary booking companies not reserving rooms appropriately. I will never use hotels.com again. Luckily, I was able to get a couple of rooms by calling the front desk.

Room and hotel was clean and comfortable. Beds were very good. The breakfast was not as good as other TownePlace hotels we've stayed, but the lady servicing the area was helpful and pleasant. Outside seating area with fireplace was delightful. There's a nice brew pub across the street with good menu. We would stay here again if the need arises.

Room and hotel was clean and comfortable. Beds were very good. The breakfast was not as good as other TownePlace hotels we've stayed, but the lady servicing the area was helpful and pleasant. Outside seating area with fireplace was delightful. There's a nice brew pub across the street with good menu. We would stay here again if the need arises.

Very nice spacious rooms. Friendly staff at check in and mostly clean. Our bathroom could have used a better cleaning but was ok. Area around the hotel not the best but overall a good place to stay.

Very nice spacious rooms. Friendly staff at check in and mostly clean. Our bathroom could have used a better cleaning but was ok. Area around the hotel not the best but overall a good place to stay.

Pros: Spacious Suite, separate bedroom, nice breakfast with varieties, friendly and helpful staff at the front desk. Cons: We were told housekeeping is every other day. We were there 5 nights and requested housekeeping as we didn’t have any clean towels anymore. They informed us they will “Refresh “ the room next day as we were out. Well, I guess we learned the meaning of refresh. They had come and brought new towels and took the garbage (5 min job) . But they still left the dirty towels on the floor, didn’t vacuum and didn’t touch or clean anything else. There was 1-2 dogs barking until 10 pm even after we informed the front desk. Perhaps, they can refuse to have pets or place them in a separate pet wing. I tried to stop by at front desk as I was leaving to hand them the keys and give them an opportunity to explain the meaning of “refresh” the room and housekeeping every other day! We never had a housekeeping for our entire stay! But there wasn’t anyone at the front desk for 5-10 min. Finally, someone from cafeteria came and we handed her the keys to make sure they are not lost.

Pros: Spacious Suite, separate bedroom, nice breakfast with varieties, friendly and helpful staff at the front desk. Cons: We were told housekeeping is every other day. We were there 5 nights and requested housekeeping as we didn’t have any clean towels anymore. They informed us they will “Refresh “ the room next day as we were out. Well, I guess we learned the meaning of refresh. They had come and brought new towels and took the garbage (5 min job) . But they still left the dirty towels on the floor, didn’t vacuum and didn’t touch or clean anything else. There was 1-2 dogs barking until 10 pm even after we informed the front desk. Perhaps, they can refuse to have pets or place them in a separate pet wing. I tried to stop by at front desk as I was leaving to hand them the keys and give them an opportunity to explain the meaning of “refresh” the room and housekeeping every other day! We never had a housekeeping for our entire stay! But there wasn’t anyone at the front desk for 5-10 min. Finally, someone from cafeteria came and we handed her the keys to make sure they are not lost.

Great value! Received a warm welcome upon arrival. Spacious, clean room & I appreciated the full kitchen. Extremely quiet - got a fantastic night of sleep after a long travel day. Lots of variety (& healthy ones, too) at the free continental breakfast. Will definitely stay here again!

Great value! Received a warm welcome upon arrival. Spacious, clean room & I appreciated the full kitchen. Extremely quiet - got a fantastic night of sleep after a long travel day. Lots of variety (& healthy ones, too) at the free continental breakfast. Will definitely stay here again!

Food and breweries close by!!

Food and breweries close by!!

Great property in fun location.

Great property in fun location.

I love the room!! It has a dishwasher (Who ever has a dishwasher in hotels), a stove top, way larger refrigerator then is in a normal hotel room. The room has a desk that is very handy. There is a very nice pool. Check in was fast and easy. More than I expected

I love the room!! It has a dishwasher (Who ever has a dishwasher in hotels), a stove top, way larger refrigerator then is in a normal hotel room. The room has a desk that is very handy. There is a very nice pool. Check in was fast and easy. More than I expected

Super nice spot. Our shower wasn’t draining properly so it was like basically taking a bath. There was also leftover trash from the person before us.

Super nice spot. Our shower wasn’t draining properly so it was like basically taking a bath. There was also leftover trash from the person before us.

Great to have the bigger fridge and the little kitchenette!

Great to have the bigger fridge and the little kitchenette!

Lady at front desk was very rude to me and made me feel dumb!!!!

Lady at front desk was very rude to me and made me feel dumb!!!!

Not too many close restaurant options but the one restaurant Brazen was pretty good.

Not too many close restaurant options but the one restaurant Brazen was pretty good.

The hotel was new and staff where nice. The layouts of the rooms were just odd. Theres a narrow entrance with your kitchen then a very compact sleepong area. A TV sticks out on the wall on your way to the bathroom so if you are not pauing attention, you will walk right into it.

The hotel was new and staff where nice. The layouts of the rooms were just odd. Theres a narrow entrance with your kitchen then a very compact sleepong area. A TV sticks out on the wall on your way to the bathroom so if you are not pauing attention, you will walk right into it.

Convenient to downtown and restaurants.

Convenient to downtown and restaurants.

its okay

its okay

We really enjoyed our stay at Townplace suites. The breakfasts were very good and convenient. The hotel rates were very reasonable. The staff was all very nice and helpful. Our room was very nice and comfortable. Great location to all our activities. This is an excellent overall hotel.

We really enjoyed our stay at Townplace suites. The breakfasts were very good and convenient. The hotel rates were very reasonable. The staff was all very nice and helpful. Our room was very nice and comfortable. Great location to all our activities. This is an excellent overall hotel.