Convenient location close to expressway to airpirt

Convenient location close to expressway to airpirt

Great property and condition

Great property and condition

we stayed in two rooms for 9 nights.great service from staff in front desk ,room service and lobby .

we stayed in two rooms for 9 nights.great service from staff in front desk ,room service and lobby .

very nice hotel But it was not easy to communicate with staff becaue only one staff could speak English.

very nice hotel But it was not easy to communicate with staff becaue only one staff could speak English.

Only doorman was kind. 1. No kindness at receptionist, english also not good 2. Showerhead was broken 3. Black-out in the morning, no electrocity at all 4. Doorlock battery change when they fix electrocity.

Only doorman was kind. 1. No kindness at receptionist, english also not good 2. Showerhead was broken 3. Black-out in the morning, no electrocity at all 4. Doorlock battery change when they fix electrocity.

I think like so many other hotels, the minibar should be free!

I think like so many other hotels, the minibar should be free!

The room was very clean and I liked the view. The bed was very comfortable too.

The room was very clean and I liked the view. The bed was very comfortable too.

convenient location and good food and friendly staff, room was up to our expectation.

convenient location and good food and friendly staff, room was up to our expectation.

Great condition. Good view. Close to a subway station.

Great condition. Good view. Close to a subway station.

There are two issue I'd like to address:1) The hotel didn't allow us to check in. I double confirmed with Hotels.com over the phone before I leave US. However, the connection between Hotels.com and Taishan Hotel looks not that good. The hotel staffs insisted that we didn't make the reservation even though I showed my confirmation email (from Hotels.com). After discussing over 30 minutes, Taishan Hotel finally let us check in but charged me for the first night (I already paid in full on Hotels.com. Taishan hotel confirmed to refund me once they get Hotels.com's confirmation). 2) I booked an executive room for 5 nights, but I actually stayed in a regular room. Who needs to refund me the gap? My secretary contacted Hotels.com but no any updates so far.

There are two issue I'd like to address:1) The hotel didn't allow us to check in. I double confirmed with Hotels.com over the phone before I leave US. However, the connection between Hotels.com and Taishan Hotel looks not that good. The hotel staffs insisted that we didn't make the reservation even though I showed my confirmation email (from Hotels.com). After discussing over 30 minutes, Taishan Hotel finally let us check in but charged me for the first night (I already paid in full on Hotels.com. Taishan hotel confirmed to refund me once they get Hotels.com's confirmation). 2) I booked an executive room for 5 nights, but I actually stayed in a regular room. Who needs to refund me the gap? My secretary contacted Hotels.com but no any updates so far.

I didn’t know deposits of private bar I wonder asking me whether I need it in advance

I didn’t know deposits of private bar I wonder asking me whether I need it in advance

I was just looking for a clean place to stay near the convention center and lucked into this extremely nice hotel: great huge shower, excellent bed, big breakfast buffet, robot scurrying around the lobby. Recommended.

I was just looking for a clean place to stay near the convention center and lucked into this extremely nice hotel: great huge shower, excellent bed, big breakfast buffet, robot scurrying around the lobby. Recommended.

The room is good except for the wifi connection which seems unstable. Restaurants are overpriced in my standard.

The room is good except for the wifi connection which seems unstable. Restaurants are overpriced in my standard.

Stay was pretty okay. Main problem was no air conditioning in the room. The machine could only blow warm air. Only solution suggested by hotel was to open window which only opened few inches. Room was pretty small according to China standard. Breakfast was okay nothing great.

Stay was pretty okay. Main problem was no air conditioning in the room. The machine could only blow warm air. Only solution suggested by hotel was to open window which only opened few inches. Room was pretty small according to China standard. Breakfast was okay nothing great.

Good conference and business hotel & conveniently placed for the underground station for (1 stop from) the airport. Room was comfortable, adequate sockets and lights. Shower good. We couldn't figure out how to make air conditioning come down to a comfortable temperature (over 3 weekends and in 3 different rooms so probably not a fault). Meals in the hotel were a bit expensive but 5 minutes walk to a shopping mall where there are many restaurants (which all close at 9 with the mall closing completely at 10pm) Insisted on taking 500 RMB deposit per night stayed in case you charged anything to the room, but refunded at the end of each stay without issue. Would definitely stay there again.

Good conference and business hotel & conveniently placed for the underground station for (1 stop from) the airport. Room was comfortable, adequate sockets and lights. Shower good. We couldn't figure out how to make air conditioning come down to a comfortable temperature (over 3 weekends and in 3 different rooms so probably not a fault). Meals in the hotel were a bit expensive but 5 minutes walk to a shopping mall where there are many restaurants (which all close at 9 with the mall closing completely at 10pm) Insisted on taking 500 RMB deposit per night stayed in case you charged anything to the room, but refunded at the end of each stay without issue. Would definitely stay there again.

As it's close to our client so we have chosen this hotel. However, there was a kids-model competition happening inside the hotel and there were many kids running around. Also, on the floor that we were staying in, there was one room occupied by the model competition agency which they opened their room door during day time, making it very noisy and lousy in the corridor. Breakfast was bad as well as the table mats and table surface were dirty. Food quality was low and I was asked to pay if I wanted a cup of freshly brewed coffee. Considering the rate of this hotel, I reallly wont recommend anyone for business purpose to stay here

As it's close to our client so we have chosen this hotel. However, there was a kids-model competition happening inside the hotel and there were many kids running around. Also, on the floor that we were staying in, there was one room occupied by the model competition agency which they opened their room door during day time, making it very noisy and lousy in the corridor. Breakfast was bad as well as the table mats and table surface were dirty. Food quality was low and I was asked to pay if I wanted a cup of freshly brewed coffee. Considering the rate of this hotel, I reallly wont recommend anyone for business purpose to stay here