Hotel has great view in room balcony but there is nothing to sit down and enjoy the view. They should put a patio set (2 chairs and a small table) so that we can sit on the balcony with a drink to enjoy the view.

Hotel has great view in room balcony but there is nothing to sit down and enjoy the view. They should put a patio set (2 chairs and a small table) so that we can sit on the balcony with a drink to enjoy the view.

Really nice hotel , two nice pools, the staff is really welcoming, nice and helpful. A specific mention to Mr Benjamin at the front desk who is really kind and helpful for finding specific locations. Thanks also to Mrs Lin at the front desk too. The view from the room at the 18th floor is amazing

Really nice hotel , two nice pools, the staff is really welcoming, nice and helpful. A specific mention to Mr Benjamin at the front desk who is really kind and helpful for finding specific locations. Thanks also to Mrs Lin at the front desk too. The view from the room at the 18th floor is amazing

We stayed 2 nights at the hotel. We got upgraded to Deluxe room , thanks Ms Linh for doing it .

We stayed 2 nights at the hotel. We got upgraded to Deluxe room , thanks Ms Linh for doing it .

Very good hotel but around the areas are not that clean

Very good hotel but around the areas are not that clean

Beautiful property, pools and restaurant with an amazing buffet.

Beautiful property, pools and restaurant with an amazing buffet.

Very close to the cruise terminal where our sailing race stopped. Excellent service and great food options on site and within walking distance. I will be back in high season to enjoy the area more

Very close to the cruise terminal where our sailing race stopped. Excellent service and great food options on site and within walking distance. I will be back in high season to enjoy the area more

Just spent a lovely 3 days here in Ha Long Bay. The hotel is quite modern and well kept, and the service very friendly. The hotel has fantastic views over the bay, and of the sunwheel and cable car. Breakfast was very nice - a large selection of European and Vietnamese options. The lunch menu is varied and quick- and reasonably priced. The pools are not heated so very cold in February! In the summer I imagine they would be excellent as the views are so nice. Bed was large and comfy and the bathroom was a high standard.

Just spent a lovely 3 days here in Ha Long Bay. The hotel is quite modern and well kept, and the service very friendly. The hotel has fantastic views over the bay, and of the sunwheel and cable car. Breakfast was very nice - a large selection of European and Vietnamese options. The lunch menu is varied and quick- and reasonably priced. The pools are not heated so very cold in February! In the summer I imagine they would be excellent as the views are so nice. Bed was large and comfy and the bathroom was a high standard.

Purchased superior king size bedroom and it was nothing but SUPERIOR. The room had very bad odor and we kept spraying air freshener every day. The noisy was coming from different tour groups coming and going every day. No VIEW, room was facing a second tower of Wyndham hotel.

Purchased superior king size bedroom and it was nothing but SUPERIOR. The room had very bad odor and we kept spraying air freshener every day. The noisy was coming from different tour groups coming and going every day. No VIEW, room was facing a second tower of Wyndham hotel.

I wanted to like this place so bad. This was supposed to be the luxury stay for my solo trip. The facility is very dated. The rooms smelled like mold and it was very hard to sleep. Only one restaurant was open. I ended up canceling my stay after one night and felt so terrible for it. The staff is some of the friendliest, most helpful and respectful staff. 10/10 for the staff!

I wanted to like this place so bad. This was supposed to be the luxury stay for my solo trip. The facility is very dated. The rooms smelled like mold and it was very hard to sleep. Only one restaurant was open. I ended up canceling my stay after one night and felt so terrible for it. The staff is some of the friendliest, most helpful and respectful staff. 10/10 for the staff!

Gym so warm. No air conditioning

Gym so warm. No air conditioning

Good location

Good location

The worst property that I stayed during my 2 week Vietnam trip, worst than a 3 star. The AC was turned down during the night, and was too hot. The food was not tasty. This hotel is in par with all Wyndham scams. Would never stay at a Wyndham ever again.

The worst property that I stayed during my 2 week Vietnam trip, worst than a 3 star. The AC was turned down during the night, and was too hot. The food was not tasty. This hotel is in par with all Wyndham scams. Would never stay at a Wyndham ever again.

Good staff, clean hotel, great view and the casino was a bit of a surprise.

Good staff, clean hotel, great view and the casino was a bit of a surprise.

The hotel was chosen as a base to see Halong Bay over a 3 day visit. Its location is excellent. With a sea view you could see all local landmarks and the islands in the bay. The hotel arranged a day tour of the bay and transfers back to hanoi. Dinner and Breakfast options were good although in the off season it is very quiet. My only small negative is it is slightly dated and does need some modernisation but this did not detract from a lovely stay.

The hotel was chosen as a base to see Halong Bay over a 3 day visit. Its location is excellent. With a sea view you could see all local landmarks and the islands in the bay. The hotel arranged a day tour of the bay and transfers back to hanoi. Dinner and Breakfast options were good although in the off season it is very quiet. My only small negative is it is slightly dated and does need some modernisation but this did not detract from a lovely stay.

The hotel Staff were amazingly friendly … it was the start of the low season but, on the 24th December they had a Christmas party for locals which took over the only restaurant, the others were closed due to off season whilst this make sense it wasn’t advised in Ada Vance (not one the begrudge others fun) but, don’t operate a hotel when no amenities are available - after a bit of arguing I managed to get food but, ate in my room. I would call it room service but that wasn’t operating. I tried to order online externally 4 times but was cancelled al times and little choice. Pool bar closed (pool was dirty and not attended to) as we’re all the other restaurants / facilities. The mini bar in the room has been taken away and left with a tiny bottle of gin and whiskey .. I tried to indulge in the gin after a long journey there on my first day but, no mixers soo had to persuade one of the restaurant workers to sell me some lemonade as reception said there was nothing they could do— as it was past 11pm most things were closed when I arrived. I do think the hotel need to decide if to open or not I their winter season .. it could be amazing but, sadly nothing like the 5 star I was expecting ! Due to lack of local amenities / shops/ restaurants I strongly urge to hotel to look to reinstate the mini bar if they are to stay open (I don’t buy it was took away due to Covid- this conflicts with the notice in the room “guest like to use fridge for other items “)

The hotel Staff were amazingly friendly … it was the start of the low season but, on the 24th December they had a Christmas party for locals which took over the only restaurant, the others were closed due to off season whilst this make sense it wasn’t advised in Ada Vance (not one the begrudge others fun) but, don’t operate a hotel when no amenities are available - after a bit of arguing I managed to get food but, ate in my room. I would call it room service but that wasn’t operating. I tried to order online externally 4 times but was cancelled al times and little choice. Pool bar closed (pool was dirty and not attended to) as we’re all the other restaurants / facilities. The mini bar in the room has been taken away and left with a tiny bottle of gin and whiskey .. I tried to indulge in the gin after a long journey there on my first day but, no mixers soo had to persuade one of the restaurant workers to sell me some lemonade as reception said there was nothing they could do— as it was past 11pm most things were closed when I arrived. I do think the hotel need to decide if to open or not I their winter season .. it could be amazing but, sadly nothing like the 5 star I was expecting ! Due to lack of local amenities / shops/ restaurants I strongly urge to hotel to look to reinstate the mini bar if they are to stay open (I don’t buy it was took away due to Covid- this conflicts with the notice in the room “guest like to use fridge for other items “)

I went into the low season and couldnt go outside to walk because it was too dangerous. I went only in front of the hotel and witness someone getting mugged. The staff at the hotel wasnt very concerned about security and the room was smelling very very bad. The food made me sick, twice. I wouldnt never go back to this hotel ever.

I went into the low season and couldnt go outside to walk because it was too dangerous. I went only in front of the hotel and witness someone getting mugged. The staff at the hotel wasnt very concerned about security and the room was smelling very very bad. The food made me sick, twice. I wouldnt never go back to this hotel ever.