The staff and the hotel was nice but I wish attention to detail was better. The hotel does have a pool so I was not surprised when there was a musty smell when we opened the door to our room. The room only has one set of blanket and one pillow for the sofa bed. There was hair left in the bathroom by the shampoo and conditioner and the worst was localized brown stain by the toilet paper dispenser. I would have expected better especially at $200 a night

The staff and the hotel was nice but I wish attention to detail was better. The hotel does have a pool so I was not surprised when there was a musty smell when we opened the door to our room. The room only has one set of blanket and one pillow for the sofa bed. There was hair left in the bathroom by the shampoo and conditioner and the worst was localized brown stain by the toilet paper dispenser. I would have expected better especially at $200 a night

All what you would expect from a business hotel. Very comfortable beds

All what you would expect from a business hotel. Very comfortable beds

The property was great as far as location and cleanliness but the check in process was not. It is 2 hotels that share a check in desk, we went to the desk and tried to check in early, the gentleman said to come back in 15 minutes and our room will be ready. We went back in 20-30 minutes and he told us our reservation had been canceled. We were extremely worried wondering what happened and where we would stay. It was the same gentleman we spoke with about checking in early and he acted like he had no idea who we were even when I reminded him we just spoke. Finally a coworker came and helped him. Apparently they have 2 different systems for the 2 different hotels and he looked us up in the wrong system the second time we spoke with him. I don’t know if it was just him or they need a better process checking people in to the 2 hotels. Just be aware.

The property was great as far as location and cleanliness but the check in process was not. It is 2 hotels that share a check in desk, we went to the desk and tried to check in early, the gentleman said to come back in 15 minutes and our room will be ready. We went back in 20-30 minutes and he told us our reservation had been canceled. We were extremely worried wondering what happened and where we would stay. It was the same gentleman we spoke with about checking in early and he acted like he had no idea who we were even when I reminded him we just spoke. Finally a coworker came and helped him. Apparently they have 2 different systems for the 2 different hotels and he looked us up in the wrong system the second time we spoke with him. I don’t know if it was just him or they need a better process checking people in to the 2 hotels. Just be aware.

Good place to stay

Good place to stay