It was a group of 10. We each had an issue with our rooms from the a.c not working, no hot water, my room got flooded n they just put towels in front of sliders the light in the bathroom was leaking. Staff was not responsive, no ATM, bar tender in club completely ignored us, the ceilings were leaking over us as we ate. We let staff know and where told to move but the icing that took the cake was having to wait till 7 for my room only to find dirty towels still on the floor in the bathroom and the bed linen were never changed. And the drinks are the worst. The list goes on and on never ever again

I love everything

average hotel

Truly an amazing experience. Definitely going back.

The food great but the customer and the bar were below standards. The beach was beautiful.

The food great but the customer and the bar were below standards. The beach was beautiful.

The beach is amazing, the Italian restaurant was great at the buffet the food was great and we find Roberto to be the most a tentative person in the buffet area he will go to get your latte next door and more 👍 The room need work we had two rooms and not satisfied with them, the property is beautiful but needs better management.

The beach is amazing, the Italian restaurant was great at the buffet the food was great and we find Roberto to be the most a tentative person in the buffet area he will go to get your latte next door and more 👍 The room need work we had two rooms and not satisfied with them, the property is beautiful but needs better management.

We had the swim out pool and loved it. The food was great. The only complaint was staff. Many were pleasant- others gave a vibe of not wanting to be there and like I was bothering them. Guess can’t win them all. But overall the experience was good.

We had the swim out pool and loved it. The food was great. The only complaint was staff. Many were pleasant- others gave a vibe of not wanting to be there and like I was bothering them. Guess can’t win them all. But overall the experience was good.

We stayed at this property for 1 night. When we checked in we were told that the property had three a la carta restaurants and that we needed reservations for dinner. I attempted to make reservations and I was told reservations were not available and only one of the three restaurants was open. I checked in at 12 pm they charge me a fee for checking in early but didn’t bother to make sure i had dinner reservations. After going into our room we had no running water for about 30 min. After requesting a late check out i was also charge another even after going through the previous problems. Bad service wouldn’t recommend to any customer.

Excellent I highly recommend, staff, food, accommodation, activities. The room swim out was the most

Excellent I highly recommend, staff, food, accommodation, activities. The room swim out was the most

Overall good

Wouldn’t go here ever or suggest it to anyone . This resort is one big money grab and careless about its guess. Check in is at 3 pm. I arrived at 4:30 pm and the line was a mile long . It took me 45 minutes to get checked in . After I am given a brief tour and I’m pointed to where I can go to make reservations for the restaurants I go and it’s open from 9 am to 1 pm which makes no sense since check in is at 3 pm. So I missed out on a night of restaurant since it closes at 1 pm. I go to my room in pack and head to the pool. They only had one bartender so it took long to get my drinks. I get I the pool and at 6:50 pm we are told pools are closing . Next day I wake up go to the buffet go to trade my card for a towel and I am told it is closed . You can get towels from 9 am to 12 pm. After that it reopens at 3 pm . Things just made no sense here at all . The beer club was cool though

Overall good

Wouldn’t go here ever or suggest it to anyone . This resort is one big money grab and careless about its guess. Check in is at 3 pm. I arrived at 4:30 pm and the line was a mile long . It took me 45 minutes to get checked in . After I am given a brief tour and I’m pointed to where I can go to make reservations for the restaurants I go and it’s open from 9 am to 1 pm which makes no sense since check in is at 3 pm. So I missed out on a night of restaurant since it closes at 1 pm. I go to my room in pack and head to the pool. They only had one bartender so it took long to get my drinks. I get I the pool and at 6:50 pm we are told pools are closing . Next day I wake up go to the buffet go to trade my card for a towel and I am told it is closed . You can get towels from 9 am to 12 pm. After that it reopens at 3 pm . Things just made no sense here at all . The beer club was cool though

It was okay at best. Food was not very good. From the display to the style to the taste and freshness, none of it was good. It was on the clean side. Could use a few updates and beach could have been cleaner.

It was okay at best. Food was not very good. From the display to the style to the taste and freshness, none of it was good. It was on the clean side. Could use a few updates and beach could have been cleaner.

Staff ,Food and entertainment was amazing. I loved every moment of my stay.

Staff ,Food and entertainment was amazing. I loved every moment of my stay.

Beautiful beach! At the resort staff was rude except the bartenders and the food was cold at the buffets.

Beautiful beach! At the resort staff was rude except the bartenders and the food was cold at the buffets.

Everything was really nice

Everything was really nice

Great stay and really good food

Great stay and really good food

It was great

It was great

Very good recommend

The hotel staff is great and go out of their way to make you feel welcome. The food is great and always well spiced. It would be nice if this property had another bar in the lobby area and if they would invest in carrying higher quality liquor including international drinks.

Very good recommend