Directions regarding parking were at times confusing...counter tops were sticky...had to clean before using...otherwise everything was as expected

Directions regarding parking were at times confusing...counter tops were sticky...had to clean before using...otherwise everything was as expected

Much more like a home than a hotel room!

Much more like a home than a hotel room!

Our stay at the Kasa South Side was good. Not fantastic - but pretty good! Pls read to the end to get our full input... We had a bunch of issues that were pretty irritating (pull-out bed was not usable... it was ONLY springs and there were no sheets; thermostat was hard to figure out... it was missing the cover with instructions; the parking/entering building was confusing upon arrival & the parking lot was on the complete opposite end of the building from our Kasa; only one set of elevators gets to the parking garage (which was not communicated... so it was confusing how to navigate to/from Kasa); the communication received via text was confusing and not accurate... they provided incorrect links to road closures. Also, there was a serious party going on at a neighbor's apartment that lasted past 5am... so all-in-all you would think we had a bad time... but, honestly, we didn't. We had a great time. Here's why... 1) the Kasa South Side is in a good location 2) it has a nice pool/hot tub 3) it has a great common area 4) apartment was clean and had most of the amenities needed. Wish it had sheets for the pull-out, and a larger frying pan, cooking spray, and a spatula in the kitchen. 5) beds were very comfortable 6) appliances were easy to use (other than the thermostat) We loved exploring Pittsburgh and the apartment was the right size & had the amenities we needed to enjoy our trip. There is definitely room for improvement, but overall it was a pretty good experience.

Our stay at the Kasa South Side was good. Not fantastic - but pretty good! Pls read to the end to get our full input... We had a bunch of issues that were pretty irritating (pull-out bed was not usable... it was ONLY springs and there were no sheets; thermostat was hard to figure out... it was missing the cover with instructions; the parking/entering building was confusing upon arrival & the parking lot was on the complete opposite end of the building from our Kasa; only one set of elevators gets to the parking garage (which was not communicated... so it was confusing how to navigate to/from Kasa); the communication received via text was confusing and not accurate... they provided incorrect links to road closures. Also, there was a serious party going on at a neighbor's apartment that lasted past 5am... so all-in-all you would think we had a bad time... but, honestly, we didn't. We had a great time. Here's why... 1) the Kasa South Side is in a good location 2) it has a nice pool/hot tub 3) it has a great common area 4) apartment was clean and had most of the amenities needed. Wish it had sheets for the pull-out, and a larger frying pan, cooking spray, and a spatula in the kitchen. 5) beds were very comfortable 6) appliances were easy to use (other than the thermostat) We loved exploring Pittsburgh and the apartment was the right size & had the amenities we needed to enjoy our trip. There is definitely room for improvement, but overall it was a pretty good experience.

Sheets, surfaces and carpets were dirty!!

Sheets, surfaces and carpets were dirty!!

Fantastic property!! Very clean and well stocked. Lots of extras that made our stay enjoyable. Only downfall was that our apartment unit was a long walk from the parking garage but otherwise everything was perfect. Would definitely stay again.

Fantastic property!! Very clean and well stocked. Lots of extras that made our stay enjoyable. Only downfall was that our apartment unit was a long walk from the parking garage but otherwise everything was perfect. Would definitely stay again.

Really great property, I love the atmosphere and the room was amazing really great residence. Great solo trip location.

Really great property, I love the atmosphere and the room was amazing really great residence. Great solo trip location.

First time there and it was perfect right down to the heated pool and spa while it was snowing outside and 8 degrees

First time there and it was perfect right down to the heated pool and spa while it was snowing outside and 8 degrees

I Attended kasa pittsburgh south for a birthday getaway..it was very clean and quiet..i like the rm deco..no tv in the rooms but the 2 bedroom/2 bath penn house suite was very enjoyable...i stayed 6 days 5 nights...follow Medusa at Medusa travels on you- tube @TRAVELING WITH MEDUSA.INFO

I Attended kasa pittsburgh south for a birthday getaway..it was very clean and quiet..i like the rm deco..no tv in the rooms but the 2 bedroom/2 bath penn house suite was very enjoyable...i stayed 6 days 5 nights...follow Medusa at Medusa travels on you- tube @TRAVELING WITH MEDUSA.INFO

This property was a great way to take in Pittsburgh at its fullest!

This property was a great way to take in Pittsburgh at its fullest!

Very unsatisfied with our stay. Highly recommended that you find someone other than Kasa to stay with. The virtual check in was very stressful and hard to understand. Upon arrival the room was poorly cleaned. The coffee maker covered in old grinds. The TV didn't work not a big deal and we didn't need it repaired for our stay but i was never contacted by Kasa about the problem. We found dirty laundry (swim suits) left in the washer from the previous visit. On check in we noticed some damage to the refrigerator shelves(cracks) but unfortunately made the mistake of not contacting Kasa. After check out we received an email saying im getting charged $150 for the damaged drawer that they cannot prove happened during my stay.Kasa never apologized for the room conditions we found they were only concerned about charging us for damaged that we didnt do.we will never consider staying with them again and hopefully for your sake you won't either.If your housekeeping staff missed all the problems we found then their credibility about the drawer not being damaged before our stay does not stand. Thanks for stealing $150

Very unsatisfied with our stay. Highly recommended that you find someone other than Kasa to stay with. The virtual check in was very stressful and hard to understand. Upon arrival the room was poorly cleaned. The coffee maker covered in old grinds. The TV didn't work not a big deal and we didn't need it repaired for our stay but i was never contacted by Kasa about the problem. We found dirty laundry (swim suits) left in the washer from the previous visit. On check in we noticed some damage to the refrigerator shelves(cracks) but unfortunately made the mistake of not contacting Kasa. After check out we received an email saying im getting charged $150 for the damaged drawer that they cannot prove happened during my stay.Kasa never apologized for the room conditions we found they were only concerned about charging us for damaged that we didnt do.we will never consider staying with them again and hopefully for your sake you won't either.If your housekeeping staff missed all the problems we found then their credibility about the drawer not being damaged before our stay does not stand. Thanks for stealing $150

Amazing!!

Amazing!!

Great location!

Great location!

One of the best Apartment hotels we have ever stayed. Apartment is very comfortable, nicely furnished close to groceries, restaurants, downtown, universities. This unit has the best view of the downtown.

Great property at a great price. Very attentive.

Great property at a great price. Very attentive.

the check up rules and qualification should transparent

the check up rules and qualification should transparent

Find a hotel, the "Virtual Front Desk" is a way to give you no help and no information, they are no help

Find a hotel, the "Virtual Front Desk" is a way to give you no help and no information, they are no help

Good location. lots of amenitites. Great BBQ patio and fire pit for relaxiing, especially in the evening.