we enjoyed our stay, all of the staff including the security person at the parking lot were very friendly and helpful to the guests; breakfast food was awesome

we enjoyed our stay, all of the staff including the security person at the parking lot were very friendly and helpful to the guests; breakfast food was awesome

It feels like home and the staff are very excellent and courteous in their service. I love the unlimited coffe and live piano music in the morning and in the afternoon... The rooms are clean and the breakfast food was delicious.

It feels like home and the staff are very excellent and courteous in their service. I love the unlimited coffe and live piano music in the morning and in the afternoon... The rooms are clean and the breakfast food was delicious.

The staffs are friendly, however we expected that we have a view of the taal on our balcony because when I called to check if the Ambassador suite has a view of the taal, the operator said yes. There’s a cockroach in the room, the cable was annoying because not all the channels were working.

The staffs are friendly, however we expected that we have a view of the taal on our balcony because when I called to check if the Ambassador suite has a view of the taal, the operator said yes. There’s a cockroach in the room, the cable was annoying because not all the channels were working.

Enjoyed our stay in this hotel. Friendly and accomodating staff. Area is near a mall. No Wifi in the rooms, only in the lobby area.

Enjoyed our stay in this hotel. Friendly and accomodating staff. Area is near a mall. No Wifi in the rooms, only in the lobby area.

It was great, will definitely return.

It was great, will definitely return.

They have a amazing and cool hotel to stay on. I like the pool although its small but not bad. The room smells good and clean

They have a amazing and cool hotel to stay on. I like the pool although its small but not bad. The room smells good and clean

I was expecting to swim in the small swimmimg pool, but unfortunately the pool was so dirty

I was expecting to swim in the small swimmimg pool, but unfortunately the pool was so dirty

It would have been perfect if there's wifi signal in the rooms

It would have been perfect if there's wifi signal in the rooms

My gf and i, went there for a 8 day stay, the hotel itself could use a few updates. but everything you need is there. Its a 3 star hotel, but the staff makes it sooo much more, they are always friendly,smiling and very helpful, if i go back to tagaytay i vill surely book here again. big thanks too all the staff for making it so enjoyable

My gf and i, went there for a 8 day stay, the hotel itself could use a few updates. but everything you need is there. Its a 3 star hotel, but the staff makes it sooo much more, they are always friendly,smiling and very helpful, if i go back to tagaytay i vill surely book here again. big thanks too all the staff for making it so enjoyable

Great vacation overall. Beautiful view from Lake taal and the location is so convenient. The only complaint was the food. They are not serving rice. Only hotdog and bread for breakfast that I think is not worth with what I paid.

Great vacation overall. Beautiful view from Lake taal and the location is so convenient. The only complaint was the food. They are not serving rice. Only hotdog and bread for breakfast that I think is not worth with what I paid.

Staff are very friendly, they even cleaned my car every day which is way beyond customer service.

Staff are very friendly, they even cleaned my car every day which is way beyond customer service.

This hotel is expensive for the quality of services offerred...

This hotel is expensive for the quality of services offerred...

We arrived a bit late at around 7pm so it didn't take us 3 minutes to be checked in. The room was spacious and the aircon is already running when we arrived so the room is nice and cold. What they can improve: 1. When we arrived, all the drawers are half opened. 2. Phone to call the reception 3. Hot Shower 4. The bathroom has a smell. Not sure where it's coming from. 5. Provide waste basket in the room, not just the bathroom. 6. Wifi - not a major issue though for me These are the only things that I think the hotel can improve on. Breakfast was good, staff were great (special thanks to Manuel, the security guard at night, for going above and beyond the scope of his work. He gives the guest's car a good wipe in the morning.) This hotel is well situated near rotonda as well. They don't have a restaurant but the fora mall is just 3 minutes walk away if you need something.

We arrived a bit late at around 7pm so it didn't take us 3 minutes to be checked in. The room was spacious and the aircon is already running when we arrived so the room is nice and cold. What they can improve: 1. When we arrived, all the drawers are half opened. 2. Phone to call the reception 3. Hot Shower 4. The bathroom has a smell. Not sure where it's coming from. 5. Provide waste basket in the room, not just the bathroom. 6. Wifi - not a major issue though for me These are the only things that I think the hotel can improve on. Breakfast was good, staff were great (special thanks to Manuel, the security guard at night, for going above and beyond the scope of his work. He gives the guest's car a good wipe in the morning.) This hotel is well situated near rotonda as well. They don't have a restaurant but the fora mall is just 3 minutes walk away if you need something.

Close to Fora and Serin malls, ra few steps from rotunda. Love the quiet and homey vibe. Hotel staff were very pleasant and courteus.

Close to Fora and Serin malls, ra few steps from rotunda. Love the quiet and homey vibe. Hotel staff were very pleasant and courteus.

The view is ok. Staff is very accomodating, but the problem is the room. Has that moth ball smell bed sheets hs holes in it.

The view is ok. Staff is very accomodating, but the problem is the room. Has that moth ball smell bed sheets hs holes in it.

Close to Olivarez Plaza which is handy if you are taking a bus to Tagaytay. It's only about 10min walk and it's great if you are not lugging heavy / bulky luggage.

Close to Olivarez Plaza which is handy if you are taking a bus to Tagaytay. It's only about 10min walk and it's great if you are not lugging heavy / bulky luggage.