Not bad

When I got to my room the tv did not work the window there wil as a massive gap that just let the cold in the was ivy and branches growing through the gaps in the window which I was getting bugs on me all night so could not sleep and the staff was very rude when I went to complain about it and did nothing to resolve the issue so I would like a refund

The stay was for my daughter and her friend. They felt unsafe as were unable to lock the bedroom door, it looked like there was a two way mirror and a camera present in the room also which made them feel very vulnerable. They chose to remain fully clothed in their coats and didn’t really sleep throughout the night.

Nice place for the price. Clean sheets and pillow covers. Brand new bathroom in room 12. One regret, no shower gel. Don't forget to bring yours.

Very damp in the room, new paint on existing damp walls already lifting. No tv remote. Staff not very engaged.

Absolutely disgusting hotel! First room was on the top floor and was so bad and smoking was clearly done here that we moved.. 2nd no much better but you know what I would not even let rats stay here!! Dirty, mouldy.. no tea/coffee even if there was I would avoid.. no house keeping, no smoking yet smelt so bad of smoke! Bed was stained to high heaven .. funky substance on the wall … HOTELS.COM SHOULD BE ASHAMED in putting there name to this!! AVOID they should be closed down! If I could load more pictures I would!

Good

Good place!

It was very dirty and the rooms are not the same as photos on website

Think it was disgusting how they let 2 18 year old boys not stay at 2 in the morning and left them on the streets

Not good

Room was a single they gave me double, in basement, number 21 seemed to be an in joke. 1 blanket 1 sheet. Heating ok. Toilet had black slime in it. Shower missing side panel, room small no light. Dismal, depressing and the worst service, no signal, wifi weak awful

Very poor condition, mould everywhere and the room was smelling horrible The door from the bathroom blocked and someone had to come and open. Everything there is very old and dirty But for the value and the location i don't give the worst review!

Well what can i say its a 1 star hotel.. so don't expect much at all. Not very clean at all and not much care goes into the rooms. I would take hand sanitizer with you for sure. No towles, no tea or coffe just about got a kettle and a stained cup. Be wear.

Awful. The bed was the worst I’ve ever slept in, all I felt was metal springs on my back. The guy at the desk said he gave me the double room which I only requested single room. It was not, however double room. Furthermore they mention free WiFi on their website when they charge money for it only cash! Sketchy!

Stank, dirty, cold, mouldy.

Noise issues was well dealt with, but the hotel is old and dated, has a very Dingy smell!, needs refurbishment, dirty carpet, bed linen dirty, No TV, cracked toilet, no heating, awful!

This hotel was only £50 for the night so I wasn't expecting a lot. But it was a really unpleasant experience. I could overlook aspects like the poor condition of the building/room and general cleanliness. But what was particularly annoying was the fact there were no towels provided (not made clear before booking) so I had to dry myself with the bed sheets. Shower temperature did not work either so was stuck on scalding hot. Also no shampoo or conditioner (but you do get a bar of soap) . There is also a kettle but no coffee or tea sachets provided?!? If towels were provided then this hotel could maybe pass as acceptable, but I certainly won't be staying again. Spend £20 extra on somewhere else you can actually take a shower.

I am very disappointed in this property, the window had no curtain and didn’t close properly. There was no duvet and the bathroom was disgusting. I couldn’t sleep here so had to find somewhere else. I am not happy at all with this. I will not be recommending this place to anyone and think an inspection needs to be done.

Mouldy bathroom, no towels provided, mugs and kettle provided but no tea/coffee etc. Couldn't leave bags early, 1 minute past check out time got a knock on the door to tell us to leave. Kept getting calls asking us when we will check in or what time we would be back that night. Cheapest around but there's lots of reasons why. Good location though

After reading the reviews I didn’t even go to this hotel😡booked another ☹️how you can support it is beyond me read the reviews. I sent them an email to say I was cancelling they didn’t even have the curtesy to respond

I wish I could put photo’s to this review, the place can only be described as a garbage can. The staff are all unhelpful, I ordered COVID tests to be delivered, I had proof of delivery in photo form and also a verbal confirmation from a staff member by phone, when we arrived at the hotel they could not find the two packages. I had to book in person tests to be sure I complied with requirements. The room itself was filthy, the bathroom was eighteen inch step up from the floor and also had mold growing on the door frame and walls. One mattress was completely worn out and the outer cover had holes in it. The bedding consisted of a bottom sheet that did not fully fit the mattress, a top sheet and a thin cover. This was the same on both beds. The entrance door to the room was falling off, the screws in the top hinge could be turned with my fingers. The outside temperature was very close to freezing but there was no heat in the hotel, all staff had thick coats on at all times. When we first arrived we found that the room, even though it had just been checked, supposedly, by a member of staff had no towels or soap. When I booked the room it was supposed to have a kettle to make tea or coffee with plus coffee or and tea and cups. The only thing in the room was four mugs. This is the worst hotel I have ever stayed in and have traveled extensively around the world. My recommendation is that Expedia take this off their list of hotels in London.

Worst hotel stay ever had in 30 years! Broken heating, no towels, no soap, broken beds, dirty walls, broken tv... pitiful excuse for a hotel... advertised on this site as a 2 star but staff admired it’s a 1 star... 1 guest arrived at same time as us refused to stay ... staff were horrible to him.. there’s so many flights of stair... and some are broken... the list goes on and on... more guests had no toilet roll i know all this coz everyone who checked out at same time as us had a long list of complaints and we all agreed worst hotel ever.... that’s an exceptionally unusual thing to happen. DO NOT STAY!

Terrible room, stink !!! no towels, thin blanket No isolation - you hear the neighbors as they are inside the room, no elevators. One of my biggest mistake to come to this lousy hotel