The rooms are clean is a nice place to stay with family or friends

The rooms are clean

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Die Einrichtung ist fertig und abgewetzt. Kakalaken waren im Zimmer! Der Mitarbeiter am Empfang hat sich nicht dafür entschuldigt, er hat nur angeboten, uns das Geld zurück zu geben. Da es schon spät war und Santa Barbara am Wochenende ausgebucht ist, war das keine Option. Das Zimmer war nicht mal preisgünstig. Erst auf mehrmalige Nachfrage hin haben wir wegen der Kakalaken einen kleinen Preisnachlass bekommen.

The property is convenient to State street. Markets and restaurants are close by.

This is absolutely the worst hotel I have ever stayed in. There was a dead bug on the wall that was clearly smashed against the wall. Seems like no one is cleaning the walls even though the dead bug smeared on the wall is very evident. The bathroom floor and baseboard had clear water damage. There were brown stains from the water damage. We immediately complained but they had no other rooms and it was late so the front desk clerk told us he would see if a discount can be offered the next morning. When we woke up the next morning, there were a trail of ants in the bathroom. It was 6:00 am so couldn’t really do much at this point. When I went to grab my towel another type of bug fell out. I absolutely lost it at that point. By the time the manager was in the office at 7:00, he already had a sheet that said he got approval for a 30% discount. However this was before the ants and other bugs found in our bathroom. After several minutes of back and forth the front desk clerk said he couldn’t do anymore since he’s not the manager. We’ll be contacting the manager to complain even further. Friends of ours that stayed in a different room had similar complaints minus the bugs and they were given a 50% discount. When I asked about this, he just gave some BS excuse about how they paid a higher rate so that’s why they got a different discount. Totally ridiculous. I will never stay here again nor would I let anyone I know stay there either.

Nice enough area

Towels and bathroom were kind of gross

We did a one night stay in Santa Barbara and upon arriving, there was only one parking left (730pm arrival). As we got out of the car to go check in, a couple was verbally arguing outside of their room, escalating as we finished getting our keycard. It was not a good first impression when you haven’t even gotten into the room. The room itself is decent with okay bedding, but it needs a lot of cleaning still. Staff was not friendly nor professional so just adds that extra icing on top of everything that’s already going wrong. The only positive thing is that this place is pet friendly because we saw a cute little guy in the window.

Environment: Felt very unsafe, but we tried to reassure ourselves based on the cars that parked out front. The trash area was on perimeter of the hotel and it stank up half of the property. On top of it, the ice machine was right next to it, which was very unsanitary. Room: Absolutely NO hot water. Bathroom rug was so dirty, shower was also dirty >.< Odor: they really tried to mass the previous odor with a lot of febreeze. We choked on the fragrance upon walking in. AC: it was spitting out tiny specs of dirt onto the bed, as the bed is placed very close to it.

everything was great 5)2 pool ans do

Remodeled bathroom was nice, bed was fine. Got the job done.

It was in a great location

The room was dirty the bed sheets were dirty and there was a lot of cockroaches in the room

Location was good, the price was reasonable, and the room was very big. You get what you paid for.

Two towels were stainer, clean but stained.

Location worked

Hellos what up the best Fridge leaked Electrical plug in the bathroom was loose Coldwater was very slow in the bathroom Sasuke in a bathroom was extremely dirty

room was ok but outside was not very clean and smelly noisy at night

easy to get to the main part of Santa Barbara

room very dirty. at night random people knocking on our door. in the morning a man started staring into our window asking for a friend. it felt like he was vetting our room for valuables.

Location

Not enough parking for guests. Upon arrival they stated booking.com canceled my reservation. So we didn’t have a room. The gentleman working gave us the last room. Thank goodness. The AC blew out dirt into my bed while sleeping. Pillows not even standard size.

I was supposed to get a refund because I was sick and the man behind the desk lied to me and didn’t get refund.

Close to many eating choices. Large room.

Parking limited. Walkways can be noisy with other guests coming and going.

All went well thanks

less traffic going home.

The staff were friendly

Noisy, someone was walking heavily up and down balcony all night, big gap under door of room to outside, could hear voices thru the walls, bed uncomfortable.

They pocket money

Location

Wasn’t clean, there were ants all over the bathroom and very loud outside of room during the night

The room was spacious.

The linens on the bed were dirty and stained.