Great location

Barely stayed in the room and paid double the price.

Tout. La gentillesse du personnel, la chambre avec une vue magnifique, le petit déjeuner etc...

Tout était parfait

It was very clean. They were unique and very amazing.

There was not a single thing that I didn’t like I liked everything

La ubicacion

Que no todos hablan español

The views were amazing, the restaurants being in the hotel was also a bonus we were not far from anything. Staff was friendly and helpful

Concierge and bell captain-Not supportive

Mükemmel bir tesis beklediğim gibi her yeri çok güzeldi

Beğenmediğim hiçbir yanı yoktu

Great location, beautiful view.

We booked a king room with a city view. The view was pretty and they had us stay on the fourth floor of the remodeled building. The room was nice, fairly clean. The guests directly in front of our room and adjacent were some of the loudest most obnoxious people. My partner and I never complain and we’re always respectful of others but this was truly unacceptable. We decided to call the front desk and make a noise complaint. Security did come up to try to get them to calm down which worked for about 5 minutes. After those five minutes they continued to slam doors, were extremely loud and disruptive all around 12am. We understand some people are there to have fun but they were basically having drinks in the hallway directly in front of our room and going in and out of their room multiple times that night. My partner and I started counting how many times they slammed their door and we ended up counting 27 times all before 2am. They continued to have extremely loud conversations and what sounded like heated arguments between the young couples. We literally could not sleep, we maybe for 4 hour of mediocre sleep, not an exaggeration. All to say, location is great but be aware that if you make a noise complaint, very little will be done and you might not enjoy your stay as much.

Todo

Nada

Excellent location

Cleanliness needs to be improved. Room was clean but everyday house keeping did just an ok job.

Ubicación vistas y comodidad habitaciones

Podrían mejorar la limpieza en las habitaciones. Pero nada importante.

Die Lage

Fenomenal !!!

Every thing suprime

Perfectamente ubicado, lindas habitaciones, modernas, tremendas vistas sobre el río Chicago y el Lago Michigan.

El personal de toda la cadena Hyatt necesita una capacitación en servicio al cliente. Además, cobran extras ocultos cuando te chequeas.

Muy bien localizado

Nada

lage optimal. aussicht auf chicago river super

big bar geschlossen

Amazing location, so beautiful and comfy, near to everything, the view was also amazing. Staff were very friendly and helpful, and the atmosphere was great . They have the best breakfast I ever had, very delicious and clean

The rooms are old and anyone can enter the hotel without a reason

Strategically located

Rooms can do with a bit of modernization.

Nice lobby and restaurants

Parking a little expensive

great location. great staff.

room was hot and would not cool down. Refrigerator did not work. bathroom smelt bad.

Location

No assigned travel department to help tourists navigate Chicago. Staff was helpful but limited knowledge.

My husband and I loved that it was in the city and that we’re able to leave our hotel in a breeze to explore, eat, shop, etc.

N/A

Excellent location, excellent dinning on site and the room was extremely clean and updated! I would stay here again!

Valet parking overnight was expensive but well worth it!

Had a room on 11th floor no real view to talk of only the tower block opposite staying in the west tower.Room was great spacious big tv coffee maker iron,board,big tv.shower was ok pressure wasn’t huge but ok.

Nothing happy with the room.

Brilliant location. Overlooking the riverwalk and within easy walking distance of all of the cities attractions we wanted to see. Comfy bed and hotel sports bar has a good happy hour.

Room was abit dated and dark. Bathroom was very small. Aircon was very noisy.

Location is very good everything is just on walking distance

Excellent location and superb view

Unfortunately no free parking for the guests who are staying in the hotel. 😔

View on the river, location, breakfast was amazing!!! So many options with live cooking of eggs/omelette

Everything’s ok