I loved the room. The view was exactly the one shown in the pics. The room was comfortable. Very close to the beach. Location of the hotel was good, a bit away (walking distance) from the more lively area of Miami Beach.

Only one elevator was working throughout my stay and the hotel was full. I was in the last floor so coming up and down was a bit of a challenge since you may needed to wait.

The only thing was the short walk to beach. Everything else was absolutely TERRIBLE. Safety hazards,Service,everythings BROKEN,MOLD scent,unfulfilled amenities,resort fee when we can’t even receive our $18 per water per day. No hot water/pressure. When you do eat they watch your every move.rude staff that Does not care about your stay @ all. Smoking allowed, leaking toilet loudly doors have huge open gaps Housekeeping does not fulfill any request you literally have to get it yourself.

1. Smoking allowed2.Rude staff that don’t care.they don’t like to work @all & that’s clear.3. Checking in process we were ignored as 3 staff stood around looking straight at us then. Finally spoken to she kept speaking in a different language even after knowing we don’t speak hers & kept pronouncing my name incorrect 4. Only 1 working elevator 1/2 the time we had to walk up floors 5.Leaking in staircase on all levels & soaked on ground basement floor & in hallways unsafe. SAFETY HAZARD 6. Resort fee of $18 per Person they did not “open”the beach therefore they would not give us bottles of h20 even when asked to receive the’ they refused to give it to us. We couldn’t use the beach towels/umbrellas none to be found anywhere while other hotels “opened” their beach areas.7.The $22.86 breakfast buffet was not good food & the Only option provided they watch your every move like you’re going to steal something.8.The gym is broken cardio machines with only incomplete dumbbells sets; NO A/C no vent to breath 9.No shower pressure & no hot water maintenance came to fix it but that only helped with temp.10. The toilet runs loudly for awhile after each flush 11.Tv is in a different language & they would not fix it. Could not even watch channels on it told us they couldn’t do anything about it 12.Room doors have a huge gap,walls are extremely thin.The entire building are moldy musky scented 13. When we called for more towels 2x they said housekeeping will bring them we waited overnight & when calling front desk there was no answer we had to keep going to them for everything. 14.Washing/dryer machines broken & they’re not responsible their solution was for us to give them our soaking clothes in hopes we receive them back when they couldn’t give us a time & they’ll shrink or we could walk blocks away hoping we can find a dryer. Manager WALKED AWAY IN MiDDLE of CONVERSATION. unprofessional,DISRESPECTFUL.

UBICACIÓN

MALA DISPOSICIÓN PARA CAMBIAR HABITACIÓN, SI VEN MI RESERVA EN BOOKING HAY 2, QUIZE MEJORAR MI HABITACIÓN PAGANDO MÁS Y ME DIERON DE LAS PEORES. HABÍA QUE PEDIR JABÓN Y TOALLAS CHICAS Y DE PISO. UN SOLO ASCENSOR ( EL OTRO ROTO, TODA LA SEMANA) LA LLAVE PARA ENTRAR A LA HABITACIÓN SE DESPROGRAMABA TODOS LOS DÍAS. MUCHA MOLESTIA BAJAR A RECEPCIÓN, PARA ACTUALIZARLA. ME DIJIERON QUE HABÍA ESTACIONAMIENTO Y SOLO ERA PARA 20 AUTOS, LOS 3 PRIMEROS DÍAS TUVE QUE ESTACIONAR FUERA, BASTANTE LEJOS, YO LO HABÍA ELEJIDO EN PARTE POR EL ESTACIOANMEINTO. EL SERVICIO DE PISCINA Y DE PLAYA NO CUMPLIA LOS HORARIOS. MUY ESTRESANTE MI ESTADÍA, NINGUNA PERSONA DE RECEPCIÓN, CONTEMPLÓ NUESTROS PEDIDOS DE CAMBIO DE HABITACIÓN, POR SUPUESTO QUE PAGANDO LA DIFERENCIA. NECESITARÍA QUE ALGUIEN PUDIERA VER LA RESERVA QUE HICE PARA ESTE HOTEL Y VERAN QUE YO QUIZE MEJORAR LA HABITACIÓN PAGANDO MÁS DINERO Y ESO NO SE VIO PLASMADO EN EL LUGAR. AGRADECERÍA QUE ALGUIEN ME RESPONDA.

Atencion de todo personal

Servicio de lavanderia mal estado o bajar aplicacion, una maquina aceptaba cierto tipo de tarjeta de credito solo.

Sehr gute Lage

Der Pool ist verglichen mit anderen Resorts viel zu klein.

NOT ONE THING EVERYTHJNG WAS HORRID

Worst stay I’ve ever had- everyone was so rude- our room wasn’t clean- had people banging on our door in the middle of the night - cut my hand open on the shampoo dispenser- probably going to sue since the hotel doesn’t answer

Beach location and walking distance to most everything.

Desk staff could have been more friendly. Also coffee bar was a joke.

Beliggenheden med udgang direkte til en virkelig fin strandpromenade og strand.

Mangler lidt vedligeholdelse især udendørs. Poolen er lille og kold.

Plage

Out of service pour tout Petit déjeuner non inclus Pas de place parking le 1re jour Très bruyant Lit peu confortable

Pésima atencion nunca volveria

Mala atencion en front desk Nunca ojde hacer el check in… pague en vano !

Near the beach store and restaurants

I didn't like that instead of a bed there was a sofa, which was impossible to sleep on. We had to sleep on the floor. Lack of drinking water in the room. Constant problems with the key. The room is quite spacious and would have accommodated a crib, but there was none and no one cared. The water in the bathroom did not drain.

Location to beach

Pool bar and grill not open for lunch/drinks for 3 days wed ,thu, fri. . No lunch availability . Bathroom quite small .

Everything, especially the view.

NA

second time there we go for our wedding anniversary, its our go to place..... asked for a high floor ocean front with balcony. it was perfect.

the price for parking per day is extremely high.

Beach access chairs and umbrellas Ronnie was awesome restaurant staff wonderful portions amazing and food excellent The hotel lobby was always clean as well the floors The wave coffee shop was nice but I got sane size and type coffee and was charged differently each day

Room temperature never got cold enough but they did move us first night out room was 78 degrees The pool was closed a day and was too small people were too rowdy at pool and no towels by 4 pm The people above us penthouse floor sounded like they were doing demolishing every night

I like the room, bathroom was small but it served it purpose

I think the hotel should really invest in redoing the pool and the area surrounding it. It’s very out dated

I didn't like that we wasn't able to check in our room until after 4:00 and also the parking if you don't have the parking book by a certain time you can't park there at the property. And we didn't find out until after we had got back that they only have 30 slots there on the facility so we had to park two blocks down well we had to pay an additional $34

the mattress needs to change. it hurts my back

The Beach only.

Staff was very rude with us they even care about that we came from NJ and we didn’t have any parking available to park our car. and smell to weed everywhere I couldn’t be in the balcony because the smell also on the hallway. It Was very disgusting and disgraceful. I never going to visit that hotel again. Mrs. Ramírez

location and balcony room

service

the property was on the beach, we we’re close to many different places to eat at and shop.

the room was a bit small. the pool was small.

The location was great right off the beach and the ocean view was everything

The bed was a bit stiff for me, I didn't care for the breakfast and I would have liked deliver service to the beach