I loved this hotel! Comfortable, well appointed rooms, stylish decorations, quiet. The radio was even set to a ocean sound setting when I entered the room. It was a spa like atmosphere. The outdoor pool and whirlpool were great. There was also a public sauna. They had a small public snack area with hot chocolate, coffee and biscotti. Self serve lemon water by the pool which just happened to be near my room (110). Staff were friendly and helpful. I was given an information sheet upon arrival. Last but not least it was a block’s walk from the central downtown shopping strip and awesome restaurants. For the money I paid, totally worth it and more.

Not much. I think my overhead room light didn’t work for about a day but then came back on. No problem, there were lamps too.

Beautiful Hotel... One of the best ive stayed in. Receptionist waals absolutely Amazing. Pool area was stunning... nothing bad to say about this property... we will be back!

Nothing

everything

nothing

We have gone to this hotel 4-5 times now. Unfortunately this last time the beds wore so uncomfortable and old. Our backs ended up hurting the next day.. Still breakfast giving out in a sandwich bag ??? Hotel is clean and vine is zen .. Just a let down on the beds .. Felt like we splendid in a hammock..Huge let down

Property is nice minus the old dumpy bed.

The hotel was nice very kind staff except for Brian the bar tinder.

That we couldn’t bring our snacks to the pool you only offer guacamole and we didn’t get any of that.

The bed was very comfortable and the tub and separate shower were really cool. The pool was sparkling, of course, and we really appreciated the "water stations" at various points around the property -- it was very hot! The staff couldn't have been nicer or more efficient.

The a/c was a little noisy. It would have been nice to have a makeup mirror but I guess that's nit-picking. The breakfast pastries could use an upgrade but I guess with a pandemic pre-packaging is still the way to go.

The staff were all extremely helpful and friendly. The pool area was very nice and relaxing. The hotel was convenient to shopping and restaurants. I appreciated the small and quaint feel of the property.

The internet service was quite slow with spotty reception. In addition, they were not willing to store my luggage after checkout which was disappointing as my flight wasn’t for another 5 hours. Continental breakfast was sad due to COVID restrictions.

The room was clean and spacious. It looked out onto the street below and we could see how to dress for the weather based on how the people walking around were dressed.

We could hear cars on the street but it quickly quieted down later so we could sleep.

the location was great and the bed was super comfortable

the fireplace in our room made weird noises (gas fire) and some of the staff were off/ a little strange and creepy

Breakfast was adjusted for covid, but the snacks for the road and coffee were great.

I could have used a table by the fireplace to set my coffee

The staff was very friendly and helpful Because of COVID there was no real continental breakfast, it was a bag with pre packaged ): items not appetizing at all Room was clean and we had a suite with a bedroom and the living room area had a pull out couch bed

TV remote was in plastic (indicating that it had been cleaned and sanitized?) but there was something brown and sticky on the remote ??? Yuck 🤢