Comfy beds is was , room was big Easy check in Great customer service I love the outdoors sitting area

Uban, front desk attendant is great, great customer service and the cleaning ladies are very nice, my wife and I is for us the second time we come here. The night desk attendant also very nice person. Thank you so much for making us enjoy our Mother’s Day weekend.

Wi-fi

breakfast was too simple not enough choices !!

clean comfy i spend one night friendly staff

the property charged me at checkin even though I prepaid via booking, so I paid a second time to be able to checkin. When I asked them to help resolve this, they essentially said it’s not their problem and did not want to provide me with a receipt of what at paid them. Very sketchy.

awesome

really good manager

nice and clean

parking

we ended up not staying here because my daughter needed Emergancy appendix surgery. I booked the room because it was the closet to the hospital. We were suppose to have surgery the next AM but her appendix ruptured and we needed Emergancy surgery and never made it to the hotel. booking.com nor the hotel manager did anything about getting my money back and handling this Emergancy situation with dignity. It took 5 days just for someone in “management” to call me back to tell me she would do nothing for me and never even apologized or said sorry about my daughter. this hotel should be ashamed of how they treat people. I was highly disappointed that they wouldn’t take care of their costumers in this Emergancy situation.

The manager of this hotel will not call you back or handle any situation. She makes her front desk people take down “notes” and never returns calls. The employees are rude as well and not helpful. I had to get my bank involved for anyone to even call me back- and now we are in the process of a civil dispute and bringing it to small claims.